The Village at Del Mar Heights Apartments

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The Village at Del Mar Heights Apartments

13138 Kellam Court, San Diego, CA 92130
(29 Reviews)
$3,028 - $3,616/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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Survey Ratings

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SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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The Village at Del Mar Heights Apartments Reviews

(29)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Shelley W

Resident 2003 - 2017

7/10/2017

This is a smaller community and depending where you live, you can have some wonderful neighbors. So that's the good news. The bad news is expect rents to increase dramatically. I have been in this complex for nearly 14 years. Once… See More >
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    anonymous

    Resident 2016

    12/20/2016

    I am a current resident and my experience at this property is excellent. I took time and over two months I toured many apartments within the area. I chose this place because is well maintained, clean and remodeled apartments, great and helpful staff, actually the… See More >
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      LaineyGB

      Resident 2012 - 2016

      4/12/2016

      Our apartment was broken into by someone climbing in our window. Equity claims it's not their responsibility to protect us. Your rent will go up $150 to $200 a year, and if you want to get woken up at all hours of the… See More >
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        Erikajorgenson

        Resident 2014 - 2015

        12/18/2015

        The Village at Del Mar is a lovely place to live. The grounds are park like and always well maintained. Management is responsive and professional. The onsite maintenance crew are long time employees that care about the grounds, the apartments and the quality… See More >
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          Midnight_Rider

          Resident 2012 - 2015

          7/1/2015

          - Expect 7 to 10% increase every single renewal. - The area was 15% less than advertised. - Rude neighbors, dog poo everywhere (absolutely disgusting!). - I've never been happier to move out. Do your homework, there are many better places around.… See More >
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            anonymous

            Resident 2012 - 2015

            5/24/2015

            This place has some nerve charging so much for a run-down complex. The place is old but that should not mean that the condition needs to reflect it. I have had to call maintenance so many times for the same issue which they cannot fix.… See More >
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              anonymous

              Resident 2014

              1/13/2014

              Well kept. Helpful staff. Clean, safe, great location.… See More >
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                Kwilson1972

                Resident 2012 - 2013

                8/6/2013

                Excellent customer service. Safe and quiet environment. -------- is a wonderful manager! Her entire staff is kind and helpful. I love living here!

                  Manager

                  8/29/2013

                  The Village at Del Mar Heights Apartments
                  Thanks so much for your feedback; it means the world to us to know that you're satisfied. We're happy to help, so please let us know if there's anything we can do for you. I can always be reached at (858) 792-8787 or kvasseur@eqr.com.
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                  anonymous

                  Resident 2012 - 2013

                  8/5/2013

                  Just bought our first home! We enjoyed living at Archstone. The maintenance staff were quick to respond if ever we needed anything. We were disappointed to see some of the trees go but they are planting new ones in their place. This was a great… See More >
                    Manager

                    8/29/2013

                    The Village at Del Mar Heights Apartments
                    Thank you for your kind words! I'm so happy to hear that our staff has been helpful to you. Best of luck in your new home, and please call us at (858) 792-8787 if there's anything you need in the future. Thank you.
                    Review Author Icon

                    happyrenter13138

                    Resident 2012 - 2013

                    8/5/2013

                    We are a married couple with two kids. The staff is wonderful and the walking distance to shopping and schools are great. We like living here and it's been a year. We have also resigned our lease for another year. The amenities… See More >
                      Manager

                      8/29/2013

                      The Village at Del Mar Heights Apartments
                      Thank you so much for the positive review--we truly appreciate hearing from you, and are so glad you've chosen to stay with us another year. Please always let us know if there's anything you need at (858) 792-8787 or kvasseur@eqr.com. Thank you.
                      Review Author Icon

                      calileigh

                      Resident 2011 - 2012

                      9/9/2012

                      TOP 5 REASONS NOT TO RENT FROM ARCHSTONE DEL MAR HEIGHTS 1) The apartment I was shown was NOT the same quality as the one I moved into. I had so many maintenance requests during my first week that I thought about using my 30… See More >
                        Manager

                        9/12/2012

                        The Village at Del Mar Heights Apartments
                        Hi.  Iâ??m Tonya, the customer advocate for Archstone and apologize for the inconvenience and frustrations you have experienced.  Kim, the new Community Manager, and I are looking into and planning on improving some processes that will address your concerns, such as assigned parking.  In regards to the service requests placed during your first week, we provided the credit because some parts were not readily available and causing a delay in fixing the entire problem.  The courtesy patrol did lock the pool early on two different occasions, so we have asked them to ensure the pool remains unlocked during the times posted.  The hot tub has high usage, which could cause an imbalance with the chemicals but is easily corrected and we have already completed that process.  We hope that these changes will improve the experience for all of our residents, and we would like to talk with you in greater detail regarding the specific amounts for charges, deposits, and credits and review them line-by-line. It is important that we provide a great experience for all of our residents and we want to make sure that your concerns are addressed even though you are no longer a resident here. When you have time, please call 626-396-9090.  Thank you.
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                        anonymous

                        Resident 2011 - 2012

                        9/3/2012

                        Disgusting. Pool and hot tub are filthy and not monitored for proper chemical levels. My family and I have gotten sick every time we have used it. The management is shameful. Managed by young people who have poor customer service skills and limited understanding of… See More >
                          Manager

                          9/17/2012

                          The Village at Del Mar Heights Apartments
                          Hi.  Iâ??m Tonya, the customer advocate for Archstone and apologize for the inconvenience and frustrations you have experienced.  Kim, the new Community Manager, and I are looking into and planning on improving some processes that will address your concerns, such as assigned parking.  In regards to the service requests placed during your first week, we provided the credit because some parts were not readily available and causing a delay in fixing the entire problem.  The courtesy patrol did lock the pool early on two different occasions, so we have asked them to ensure the pool remains unlocked during the times posted.  The hot tub has high usage, which could cause an imbalance with the chemicals but is easily corrected.  We hope that these changes will improve the experience for all of our residents, and we would like to talk with you in greater detail regarding the specific amounts for charges, deposits, and credits and review them line-by-line. It is important that we provide a great experience for all of our residents and we want to make sure that your concerns are addressed even though you are no longer a resident here. When you have time, please call 626-396-9090.  Thank you.
                          Review Author Icon

                          NotoriousArchstone

                          Resident 2011 - 2012

                          8/7/2012

                          This management must be a speculator and robber. They rise your rent about 20% in your renew letter (even though we heard that the rent increase should not be above 3% yearly according to CA's law). And they charged all your deposit for "water and… See More >
                            Manager

                            8/8/2012

                            The Village at Del Mar Heights Apartments
                            My name is Tonya and I am the Customer Advocate for Archstone. I apologize for the frustrations you have experienced regarding the various fees. I understand your concerns about fees and I have called the community manager. He explained that monthly conservice fee (water/sewer/trash) is billed in arrears, which means the vendor has a delayed billing cycle. Unfortunately, the community has no control over the billing cycle. Itemized statements are mailed after residents vacate and fees associated to the apartment are paid. The community manager offers another copy of the itemized statement. Please contact the office 866-278-0358 and they will be happy to review and explain all of fees.
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                            Rentis2high

                            Resident 2010 - 2012

                            6/22/2012

                            I lived here for 2 yrs. I was in a 1st floor 2BR. It's very noisy from 3 other units with horribly ancient stackable washers. Even the neighbor's bathroom fans are loud enough to keep you awake, or even wake you up,… See More >
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                              anonymous

                              Resident 2012

                              6/4/2012

                              Do not trust this management. They change their policies as fast as they change their managers. In the past 5 months, they changed three managers. And each of the new manager has new policies to let tenants obey. Some of the new policies are reasonable,… See More >
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                                anonymous

                                Resident 2009 - 2011

                                11/17/2011

                                For starters they lied, about the water. So be warned, if you have kids (even that only visit very PT), you will be charged (each person) for the $45 water/sewer/trash bill (that they profit from). Not cool. Old buildings, you can hear your neighbors heater,… See More >
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                                  DoingTimeonKellamCourt

                                  Resident 2011

                                  8/2/2011

                                  I concur with the last tenant who wrote the comments. I moved in on May 27th and it has been a nightmare. The kids are out of control. Constant screaming, yelling and whining all around my building which is at the end… See More >
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                                    anonymous

                                    Resident 2010 - 2011

                                    6/9/2011

                                    Archstone Del Mar Heights has become a terrible place to live. There is no quiet or peace. Families have moved in that let their toddlers, pre-teens and teens treat the complex as a play ground. There is non-stop yelling and screaming every afternoon and often… See More >
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                                      anonymous

                                      Resident 2009 - 2011

                                      3/30/2011

                                      Don't be fooled...A new like interior disguises an old, run down building. Rents are WAY over priced. If that is not bad enough, the guy in the Management office lied to us about the water bill when we first moved in...I ended up being charged… See More >
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                                        GeeBee29

                                        Resident 2008 - 2010

                                        11/4/2010

                                        I have lived here for two years and hope to continue to do so. The grounds are gorgeous and well maintained. The buildings have charm, large windows, crown molding, lovely panel doors and huge patios with the two bedrooms. The maintenance staff… See More >
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                                          anonymous

                                          Resident 2010

                                          11/4/2010

                                          As a first time resident to California and a potential home buyer, my wife and I moved into Del Mar Heights about 10 months ago. We just received our first renewal offer and it was high. But we stopped into speak with management and were… See More >
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                                            anonymous

                                            prospectiveVisited 2010

                                            7/16/2010

                                            new management is rude and horrible

                                              Review Author Icon

                                              obamahatesamerica

                                              Resident 2010

                                              6/4/2010

                                              I wouldn't move here again if given the chance. As others have said they greet you with a smile, but that smile quickly fades. For the money you are much better off renting nearby, such as in the heights or signature point. The appliances are… See More >
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                                                anonymous

                                                Resident 2006 - 2009

                                                4/26/2010

                                                For the most part we enjoyed our time here. The few complaints that I had mainly dealt with the location of our apartment. It was right over the spa and many residents ignored the 10pm closing time for the spa and pool area. Including some… See More >
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                                                  vowagg

                                                  Resident 2010

                                                  4/25/2010

                                                  I moved here, new to San Diego, for a 6-month lease. Pro: Complex is very quiet overall. I live on a first floor unit and rarely, if ever, hear any noise from adjoining or upstairs neighbors. (On the weekends, little kids who live here tend to… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Equity

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Equity
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Village at Del Mar Heights Apartments

                                                    March 2024

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                                                    The Village at Del Mar Heights Apartments is an apartment in San Diego in zip code 92130. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,616. Nearby cities include Point Loma, Coronado, Pacific Beach, Lemon Grove, and La Mesa.

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