Review History for anonymous

Axiom La Jolla


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anonymous

Resident 2009 - 2011

9/27/2011

My gf and I lived here for two years and we've had numerous problems with the apartment itself. The biggest one was when our sewage line overflowed (because the pipe was bent from tree roots) and flooded the entire apartment. We ended up loosing $3,000 worth of clothes, electronics and other assorted items of which they only reimbursed us $800 which I thought was obsured. On that note DO NOT use the renter's insurance that they recommend; they are wretched! Anyways, they moved us out for a week to another property about 20 minutes away. Nice, furnished property, just a lot further which was a hassle. When we got back they replaced the carpets, but they had the dehumidifiers still in the apartment for another week which are VERY loud. Other than that massive headache we've had the kitchen sink overflow, the roof leak (right above my surround sound) and the second bathroom ceiling leak. However, their maintenance guys are awesome. They have always been really cool and polite. One we got friendly with and he even came out to the desert to shoot with me and my buddies. They responded super fast to all of our requests. As for management, they are awesome when you're working with the lower people. Like others have said, Corina is amazing and I love her. The manager is alright; not good or bad. When we went to go move out we were told that they were going to charge us $325 for damages (which is insane because we deep cleaned that place like no one's business). After two weeks worth of talking to them on the phone, and the maintenance guys backing us up they recalculated it and determined that they were gonig to give us $231 back. All in all, we've had some severe problems at this place, but they've been pretty good about taking care of us (minus the toilet incident, but that was before they switched management) and I'd recommend this place.

    Review 18 out of 68

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