#6,762 #12 #329

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Arc Light Apartments

21 Clarence Place, San Francisco, CA 94107
(35 Reviews)
$2,725 - $5,900/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 351 - 368 sq. ft.

$2,725 - $3,425

See Floor Plan Details

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 512 - 774 sq. ft.

$3,495 - $4,025

See Floor Plan Details

One Bedroom Loft

1 Bed, 2 Baths | 640 - 794 sq. ft.

$3,875 - $4,145

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1 Bath | 681 - 697 sq. ft.

$4,295 - $4,485

2 Available Units

See Floor Plan Details

Two Bedroom

2 Beds, 2 Baths | 825 - 992 sq. ft.

$4,635 - $4,915

2 Available Units

See Floor Plan Details

Two Bedroom Loft

2 Beds, 2 Baths | 826 - 888 sq. ft.

$4,685 - $5,005

See Floor Plan Details

3 Bedrooms

Three Bedroom Loft

3 Beds, 3 Baths | 908 sq. ft.

$5,900

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.6

Safety

3.7

Office Staff

3.6

Maintenance

4.1

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A-

Percentage of reviews responded to

83.33%

Manager’s Review Reply Time

B-

Average time to respond to reviews

29.5 days

View Community Timeline
View Community Timeline

Arc Light Apartments Reviews

(31)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1089673

Verified Resident 2014 - 2024

2/14/2024

Si es un lugar muy agradable. Y en lo personal me siento muy contento de vivir caminar por sus pasillos y también al hir a la azotea a ver todo lo bonito que se ve desde ahí. También tiene su lugar de relajasion.… See More >
    Manager

    2/15/2024

    Arc Light Apartments
    Hola, Gracias por tomarse el tiempo para compartir su reseña y calificación estelar con nosotros. Nos alegra saber que su experiencia ha sido excelente y queremos continuar haciendo que su experiencia con nosotros sea positiva. No dude en llamarnos si necesita algo y gracias nuevamente por la maravillosa evaluación. ¡Esperamos que tengas una buena semana! Arc Light Co arclightco@greystar.com 415.814.3241
    Review Author Icon

    Resident 1205352

    Verified Resident 2023

    12/6/2023

    Overall happy, but sometimes there can be a lot of noise and I dont like the trash pick up situation because some neighbors leave a lot of trash and it can smell and make it unpleasant as you enter your apartment. The patio is great… See More >
      Manager

      12/8/2023

      Arc Light Apartments
      Hello, Thank you for taking the time to rate our community and share how you feel. Our team appreciates hearing from our residents to learn what they love about our community and how we can improve it. Please give us a call and let us know if there is anything else you would like to mention or if you have any questions. Thank you again; we hope you have a good day. Arc Light Co arclightco@greystar.com 415.814.3241

      Updated Review

      Review Author Icon

      Resident 1028255

      Verified Resident 2022 - 2023

      10/17/2023

      Overall: Community keeps to themselves. Noise: Relatively quiet; except for the faulty fire monitoring system in lobby. Grounds: Recently cleaned community carpets. Safety: Main lobby door does not completely close at times (issues with the magnetic catch) with packages left in the open; no security guard -- previously… See More >
        Manager

        10/18/2023

        Arc Light Apartments
        Hello, Thank you for taking the time to rate your experience and leave us a review. Your feedback regarding our community is essential to our improvement, and we are glad you have taken the time to share your thoughts. Please give us a call and let us know if there is anything else you would like to mention or if you'd like to discuss your specific situation further. We appreciate your review and hope you have a good day. Arc Light Co arclightco@greystar.com 415.814.3241
        Review Author Icon

        Resident 1179779

        Verified Resident 2023

        9/12/2023

        Good maintenance but management kind of poor. Alfredo is really nice but this property needs more managers. Also they should not give the door code to other people so people can stop stealing packages from here.

          Review Author Icon

          Resident 1174929

          Verified Resident 2023

          8/29/2023

          Great overall experience with staff and building management. Arc Light is a beautiful building in the middle of everything you need. Walking distance to Grocery stores, bars and a 15min walk to the ocean.It is also in a safe community.

            Manager

            9/1/2023

            Arc Light Apartments
            Hello, We appreciate you have shared this positive feedback with us and are truly grateful we have hit the mark for you. We are proud of our Arc Light Apartments community and are thrilled that you find the surrounding area enjoyable and convenient. If you have any questions or if you ever need anything, please feel free to contact the office; we are more than happy to help. Thank you again; we hope you have a wonderful day! Arc Light Co arclightco@greystar.com 415.814.3241
            Review Author Icon

            Resident 1160170

            Verified Resident 2022 - 2023

            7/17/2023

            Staff is nonexistent to unresponsive. Constantly trying to kick the can down the road and not address issues. Apartment features are old and constantly defective. Minimum effort is out in and it shows.

              Manager

              7/19/2023

              Arc Light Apartments
              Hello, Thank you for your feedback; while we strive to provide the best for our residents, we understand there can always be room for improvement. Our team apologizes for any inconvenience for you being unable to reach our office. If there is anything we can do to improve your experience, or if there is anything that needs our attention, please contact us in the office. We look forward to hearing from you soon and hope you have a good day. Arc Light Co arclightco@greystar.com 415.814.3241
              Review Author Icon

              Resident 1024537

              Verified Resident 2021 - 2022

              5/11/2022

              Absolutely fantastic place and LOCATION! Management and maintenance are always quick to respond and fix any issues quickly and correctly. It's an old converted brick building with mostly concrete walls so I don't hear any noise from up/down/side neighbors at all. The look and feel is… See More >
                Manager

                5/12/2022

                Arc Light Apartments
                Hello, Thank you for taking the time to share your review and stellar rating with us. We take great pride in having happy residents that love living in our community, and we're so glad to hear how helpful our team has been to you! If you have any questions or need anything, don't hesitate to contact the office; we are more than happy to help. Have a great week! Arc Light Co arclightco@greystar.com 415.814.3241

                Updated Review

                Review Author Icon

                yh4365@g.rit.edu

                Resident 2020 - 2022

                3/29/2022

                Maintenance team open resident’s door without notice. This is so wrong and no manner. I pay my rent and have the right to have my own space controlled. They charge trash fee two times every month. Package will be left on the floor in the… See More >
                  Manager

                  4/7/2022

                  Arc Light Apartments
                  Hello, We take your concerns seriously and thank you for taking the time to share them with us. We are very disappointed to see you've had a less than 5-star experience in our community. Please reach out to us directly with more details so we can make your experience a positive one. We do appreciate your feedback and hope you are able to share a better experience with us soon. Arc Light Co arclightco@greystar.com 415.814.3241
                  Review Author Icon

                  Resident 979941

                  Verified Resident 2021

                  12/9/2021

                  An aging Bldg with that hasn't been maintained that is showing all kinds of wear where the issues aren't resolved with any follow-through. I do not recommend spending your hard earned money by living in this community. seriously dissatisfied.

                    Manager

                    12/14/2021

                    Arc Light Apartments
                    Hello, Thank you for taking a moment to express your concerns. Seeing your less than ideal rating tells us we did not meet our standards, and for this, we apologize; however, we would love to address any concerns you may have as soon as possible. Please contact us directly so we can get a better picture of the situation and work together towards a resolution. Thank you again for your review. Please reach out to us in the future if you need anything; we're always happy to help our valued residents. Arc Light (415) 814-3241
                    Review Author Icon

                    Resident 973977

                    Verified Resident 2021

                    11/20/2021

                    '- Overall: yes quite good. - Noise: Residents are quiet, but the trash pickups every single morning around 5am in the alley (Clarence Pl) are extremely noisy. - Grounds: The alley is usually dirty and smelly. Inside it's ok. I usually tell people to enter through the… See More >
                      Manager

                      11/24/2021

                      Arc Light Apartments
                      Hello, Thank you for taking the time to share your review. Your comfort & satisfaction, as a valued resident of our community, matters greatly to us, and we apologize if you feel anything less than satisfied with your experience. Please feel free to reach out to us at your convenience to speak with us directly about your concerns. Thank you! Arc Light
                      Review Author Icon

                      Resident 891311

                      Verified Resident 2020 - 2021

                      4/9/2021

                      Total ripoff. You can get such a better value in today's rental market. You're also required to pay for sewage ($20), trash ($130/mo) and water ($20), so count on adding $150 to $200 to whatever the monthly cost of the unit is. … See More >
                        Manager

                        4/13/2021

                        Arc Light Apartments
                        Hello, Thank you for your valued residency and for taking a moment to share your thoughts. Most find our community to be ideal so we are sorry to hear this has not been the case for you or if you have had trouble finding value in what we offer. If there is anything we can do for you to restore your impression or if there is anything at all you need, please do not hesitate to give us a call. Thank you again for sharing how you feel, we hope you have a good week! Arc Light (415) 814-3241
                        Review Author Icon

                        Resident 890789

                        Verified Resident 2020 - 2021

                        4/8/2021

                        The staff aka Chelsea is one of the main reasons I gave this residence a higher score than I would have. She made the move in process very easy and is really quick to resolve any issues that come up.

                          Manager

                          4/8/2021

                          Arc Light Apartments
                          Hello, Thank you for taking the time to rate your experience. We are so happy to hear how helpful our team has been for you as it is our goal to provide exemplary service always. If there is ever anything you need, we are here to help and encourage you to reach out. Thank you again for your residency and review, have a wonderful day! Arc Light (415) 814-3241
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          1/6/2021

                          Recently moved in during the Pandemic, and being able to view apartments remotely and have questions answered before I came to see the building was extremely helpful. There was just something about this place.... Apartment is spacious, light and modern, and still has charm. The… See More >
                            Manager

                            1/8/2021

                            Arc Light Apartments
                            Hello, Thank you for sharing your positive experience with us. We are ecstatic to know you have had great interactions with our team as we aim to please and provide great service for our community. Please do not hesitate to reach out to us if you have any other feedback on how we can continue to keep our community ideal. Thank you again, we hope you have a wonderful day! Arc Light (415) 814-3241
                            Review Author Icon

                            Resident 837811

                            Verified Resident 2020

                            10/30/2020

                            Great location for work and play. Easy walking to get groceries. The parking garage is safe and secure. Bike storage and great amenities. Management has been topnotch. I would highly recommend Arc Light to any friends or family.

                              Manager

                              11/3/2020

                              Arc Light Apartments
                              Hello, Thank you for the wonderful recommendation and review of Arc Light. It is our intention to deliver the best community possible so we are thrilled to see you feel satisfied. Please give us a call if there is ever anything you need or if there is anything we can do to maintain your positive experience. Thank you again for sharing your positive review, have a great weekend! Arc Light (415) 814-3241
                              Review Author Icon

                              Resident 835989

                              Verified Resident 2020

                              10/25/2020

                              I recently moved in and really love my place. The apartments are modern and updated, look great, bathrooms are large and nice. Community manger is excellent and very accessible. Location is also great near public transport. Good bars and restaurants near by. While… See More >
                                Manager

                                11/1/2020

                                Arc Light Apartments
                                Hello, Thank you for taking the time to share your review, and stellar rating with us. It makes us happy to hear how pleased you are with the service you have received and our community overall Please give us a call if there is anything you need or anything else you would like to mention, we hope you enjoy your day. Arc Light (415) 814-3241
                                Review Author Icon

                                Resident 788530

                                Verified Resident 2020

                                7/8/2020

                                I recently moved into the ArcLight. I knew I wanted to live as soon as I saw the website. It has an old, charming and comfortable appeal to it while also being very modern at the same time. The apartments are very spacious and noise… See More >
                                  Manager

                                  7/10/2020

                                  Arc Light Apartments
                                  Hello, Thank you for sharing your wonderful review with us. We are grateful to have you as part of our community and your excitement to be here is truly rewarding. If there is ever anything you need, please know, we are just a phone call away and it is always our pleasure to help. Thank you again for sharing your review, we look forward to working with you. Arc Light (415) 814-3241
                                  Review Author Icon

                                  Resident 710826

                                  Verified Resident 2019

                                  10/28/2019

                                  Its been good so far. The community is nice and has everything that I need as a resident. The only downside is that there is minimal natural light if your unit is in the interior portion of the complex. Also, Ive been waiting for a… See More >
                                    Manager

                                    10/29/2019

                                    Arc Light Apartments
                                    Hello, Thank you for choosing Arc Light as your place to call home. We are grateful to have you as part of our community and we are glad to hear you are enjoying your home. It is important for us to address any concerns you may have and we apologize it is taking longer than expected for your new oven. If there is anything else you need, please do not hesitate to reach out, it is our pleasure to help. Thank you for taking a moment to write us a review, we hope you have a great week! Arc Light (415) 814-3241
                                    Review Author Icon

                                    Resident 710425

                                    Verified Resident 2019

                                    12/28/2019

                                    This experience at Arc Light has been great so far. Everything from my first and lasting impression to getting my maintenance work orders completed in a timely manner. The staff has been awesome and they are always on top of things. Looking forward to continued… See More >
                                      Manager

                                      10/29/2019

                                      Arc Light Apartments
                                      Hello, Thank you for the wonderful review of our community, we really enjoy hearing about your experience. Our team works hard every day to ensure an environment our residents can feel proud to call home. It delights us to hear how satisfied you are. If there is ever anything you need, please stop by the office or give us a call, we are always happy to help! Thank you again for the 5-stars, have a great week! Arc Light (415) 814-3241
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2019

                                      2/5/2019

                                      The apartment itself may be beautiful, but the management is absolutely horrendous. The high turnover makes it impossible for any real communication to take place and communication is very aggressive when it does occur. No one ever answers the office phone or is in the… See More >
                                        Manager

                                        2/10/2019

                                        Arc Light Apartments
                                        Hello, Please accept our sincerest apologies if we failed to meet your customer service expectations. Our residents are very important to us and our goal is to ensure that everyone experiences a positive and pleasant stay with us. When you have a moment, please reach out to our leasing office. We would love an opportunity to turn your experience into a positive one! Thank you. -Community Manager Arc Light Apartments (415) 814-3241
                                        Review Author Icon

                                        Resident 547706

                                        Verified Resident 2018

                                        9/26/2018

                                        very happy overall. Main issues are Clarence place - we have a homeless issue on our street that makes the front very dirty. We should have a coordinated effort with SF police to not allow them to sleep in front or dirty our… See More >
                                          Manager

                                          10/25/2018

                                          Arc Light Apartments
                                          We think you're awesome for leaving this review! Your feedback tells us that we've hit the mark in offering an incredible living community! If you ever have any questions, comments, or concerns, we'd love to hear from you!
                                          Review Author Icon

                                          Efrons

                                          Resident 2017

                                          12/14/2017

                                          We've lived at ArcLight for the past three years. Last year, at the helm of Linda our property manager, she turned things around quite drastically. Since then, the property has been on the up and up. Issues that once took time to be resolved are… See More >
                                            Manager

                                            1/23/2018

                                            Arc Light Apartments
                                            Efrons, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
                                            Review Author Icon

                                            Resident 430675

                                            Verified Resident 2016 - 2017

                                            12/13/2017

                                            I would never, arclight is the worst. They steal your packages, engage in unethical and possibly illegal manipulation in terms of managing your lease. The location is a dump and they will charge you an arm and leg for rent. The apartment on… See More >
                                              Manager

                                              12/13/2017

                                              Arc Light Apartments
                                              Dear Josh, we truly appreciate your honest feedback. Thank you for leaving feedback. Please reach out to us at (415) 814-3241 so we may identify ways to improve your experience.
                                              Review Author Icon

                                              Cori_A

                                              Resident 2017

                                              10/22/2017

                                              Recently I stayed in a corporate rental and was impressed with my time there. I travel throughout California and the NorthWest. I need dependable WiFi, which they have Google fiber and to be close to the airports and freeway. The building is modern, clean and… See More >
                                                Manager

                                                10/25/2017

                                                Arc Light Apartments
                                                Thank your for your time and feedback.
                                                Review Author Icon

                                                Resident 325158

                                                Verified Resident 2017

                                                3/27/2017

                                                Arc Light has surpassed my expectations. I will be raving about the property on Google and Yelp in the coming weeks as the service provided to me by this leasing team was truly above and beyond. They got it at the right price,… See More >
                                                  Manager

                                                  3/28/2017

                                                  Arc Light Apartments
                                                  Verified Resident, thank you for taking the time to leave us feedback. We appreciate the praise and will continue to strive to provide and excellent customer service experience. Please let us know if there is anything you need as you make our community your home!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2014 - 2017

                                                  3/16/2017

                                                  Arc Light has great units, respectful neighbors, a great neighborhood, and handy parking for bikes and cars. You'll pay a premium, but it's honestly not too bad given the amenities and proximity to downtown. The major issue is safety, or at least the… See More >
                                                    Manager

                                                    7/13/2017

                                                    Arc Light Apartments
                                                    Hi Anonymous thank you for taking the time to leave us your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (415) 814-3241 so we can discuss your experience further. We look forward to hearing from you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Controlled Access Parking Garage
                                                    • Street Parking Available
                                                    Pets
                                                    • Other Pets Allowed
                                                      Deposit: $500. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Fish Allowed
                                                    Other
                                                    • Advanced Data Wiring
                                                    • Balcony
                                                    • Car Charging Stations
                                                    • Central Heat and Air
                                                    • City Views
                                                    • Door Attendant
                                                    • Fitness Center
                                                    • Handrails
                                                    • High Gloss Stained Concrete Floors
                                                    • High-Speed Internet
                                                    • On-Site Management
                                                    • Onsite City Carshare Vehicle for Residents
                                                    • Pets Allowed
                                                    • Premium Bathrooms with Custom Cabinetry, Limestone Countertops, Soaking Tubs and Rainhead Showerheads
                                                    • Premium Lighting Throughout
                                                    • Premium Window and Shower Treatments with Stainless Hardware
                                                    • Storefront Restaurant
                                                    • Sundecks with Lounge Seating, Spa, Grilling Area, Dog Run and City Views
                                                    • Two Rooftop Decks
                                                    • Vintage
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                                                    Leasing

                                                    At the center of it all, these gorgeous South Park loft homes are steps from Giants Stadium, the Theater District and San Francisco Bay. Hip and elegant, with custom finishes, spacious layouts, floor-to-ceiling windows and exposed brick walls, Arc Light offers unparalleled luxury in a friendly, sustainable apartment community. Elaborately landscaped roof decks offer year-round outdoor entertaining with grilling, lounge seating, custom stone and tile spa, and magnificent city views. Inside and out, Arc Light is home in a class of its own.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 09:00 AM - 06:00 PM
                                                    • Monday: Closed
                                                    • Tuesday: Closed
                                                    • Wednesday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3153

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Arc Light Apartments Rated?
                                                    Based on 35 number of votes by renters, Arc Light Apartments is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Arc Light Apartments?
                                                    Arc Light Apartments is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Arc Light Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Arc Light Apartments?
                                                    Arc Light Apartments is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Arc Light Apartments?
                                                    Arc Light Apartments is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Arc Light Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Arc Light Apartments?
                                                    Arc Light Apartments is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.3333% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 29.5 days to their community reviews in the past year.
                                                    Who manages Arc Light Apartments?
                                                    Greystar
                                                    What is the pet policy at Arc Light Apartments?
                                                    Other Pets Allowed
                                                    Deposit: $500
                                                    Pet Limit: 2
                                                    Fish Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 2 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    February 2024

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                                                    Arc Light Apartments is a 351 - 992 sq. ft. apartment in San Francisco in zip code 94107. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,725 - $5,900. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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