Review History for anonymous

Geary Courtyard


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anonymous

Resident 2011 - 2012

5/13/2012

I have moved out of this apartment building due in part to the increase rent brought upon management and disgusting common areas. As a working professional I do not feel this apartment building meets the criteria to charge as much as several other upscale aprtment buildings in the city. The trash chute is constantly being clogged which causes a stench on every floor. It is disgusting by the time Sunday comes around because their isn't any staff working to unclog the trash chute. The new laudry machines are supposed to be water savers but actually leave dirt and hair inside the machines. It's very gross. The laudry room is disgusting and the areas are dirty . The building has onging problems with homeless people using the bathroom and sauna on the 8th floor of the weight room. The weight room does not have a secured lock on the patio door and they can come and go as they please. The weight room is very outdated and the equipement barely works. The dogs pee and poop on every patio area in the mulch and flowers. Everywhere smells like dog urine in all of the common outdoor patio areas. It is gross when you are grilling on the 8th floor and someone allows their dog to poop in the flower garden right where you are grilling. The common areas are constantly being used for dog excrement. I am appalled by the dog owners and the staff doesn't do anything to address the problem. But, they continue to allow them to pee and poop in all areas. The apartment building has a major moth problem. You can find the small tan colored moths on several floors. The neighborhood is very busy with homeless people sleeping outside and hanging around the building. They urinate in our fire exit doorway which constantly smells of urine. There are gun shot conflicts every month and can be heard very distinctly. you hear fire trucks and ambulances beaming up and around the apartment every other night. It's very loud! Be aware of this neighborhood you are moving to. I do not believe the rent is worth 2,000-2,800 a month in rent which is why I have moved out. I am very disgusted with this building and think it's a rip off.
    Manager

    5/15/2012

    Geary Courtyard
    Thank you for posting your detailed feedback. Equity and the team at Geary Courtyard appreciate the opportunity to learn from your experience and to improve our community. Regarding your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. Additionally, we do have a courtesy patrol officer in our front lobby 7 days a week. We also have a controlled access system at the building entrances, along with surveillance cameras posted throughout most of the common areas. That said, if you see any suspicious or illegal activity, please report it as soon as possible. We would be happy to discuss these concerns with you in person.You may contact me at any time at jdion@eqr.com or at (415) 749-0101.

    Review 5 out of 25

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    Geary Courtyard

    March 2024

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