Lakewood Apartments at Lake Merced
#6,882 #11 #328

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Lakewood Apartments at Lake Merced

515 John Muir Dr, San Francisco, CA 94132
(392 Reviews & Surveys)
$3,120/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$3,120

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

3.7

Grounds

3.7

Safety

3.6

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

50

Manager’s Review Engagement

C+

Percentage of reviews responded to

56.00%

Manager’s Review Reply Time

C

Average time to respond to reviews

44.62 days

View Community Timeline
View Community Timeline

Lakewood Apartments at Lake Merced Reviews

(107)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1244957

Verified Resident 2009 - 2024

4/16/2024

Plus: Nice location, reasonably safe neighborhood. Recent repairs were done promptly and work was completed on the first run. Minus: After 10 plus year the carpet in the apartment very dingy. Not convenient for use of public transportation.

    Review Author Icon

    Resident 1244918

    Verified Resident 2010 - 2024

    4/16/2024

    The location is convenient. The units are old and the fixtures (cabinets, doors, etc) are shoddy but otherwise the units are nice. It's sometimes loud at night and the other tenants are slobs. It always smells like weed when you walk down… See More>
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      Resident 1239569

      Verified Resident 2023 - 2024

      4/6/2024

      I might stay here has been pretty good up until the neighbors I have who are here because of section 8 but are on drugs really bad start things keep my door try to steal my packages and sabotage my home because I work and… See More>
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        Resident 1241355

        Verified Resident 1999 - 2024

        4/5/2024

        I have lived here for more than thirty years and have enjoyed my experience here. We are close to San Francisco State University, the ocean and trails at Fort Funsten, close to the Stonestown shopping center and easy access to all freeways. The staff… See More>

          Updated Review

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          Resident 1186451

          Verified Resident 2023 - 2024

          4/5/2024

          This is the best place to live I would recommend this place to everyone so I would recommend you make this your next home you will not regret moving here they have a club house and a gym and a heated pool and hot tub… See More>
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            Resident 1239741

            Verified Resident 2020 - 2024

            3/31/2024

            It's a special location in San Francisco across from Lake Merced with many amenities not found elsewhere. Near shopping, fast food, Malls, colleges. Good Public Transportation and connections to rail systems.

              Manager

              4/2/2024

              Lakewood Apartments at Lake Merced
              Thank you for taking the time to share your feedback about our location in San Francisco. We greatly appreciate hearing from our residents and visitors. We're thrilled to hear that you find our location to be special and convenient, with a wide range of amenities nearby. We strive to provide a comfortable and accessible environment for our residents, and it's fantastic to know that you're enjoying the benefits of being in close proximity to Lake Merced, shopping options, fast food establishments, malls, colleges, and reliable public transportation. Your satisfaction is our priority, and we're committed to maintaining the high standards that make our location stand out. If there's anything further we can do to enhance your experience, please don't hesitate to reach out. We value your feedback and look forward to continuing to serve you in the best possible way. Thank you for choosing us as your place of residence.
              Review Author Icon

              Resident 1239593

              Verified Resident 2024

              3/30/2024

              The apartment and community are great. My roommate and I moved in early and the staff that helped us throughout the process were all wonderful ; they were patient and answered all of our questions. I would recommend this community to others.

                Manager

                4/2/2024

                Lakewood Apartments at Lake Merced
                Thank you for sharing your positive experience with us! We're delighted to hear that you and your roommate are enjoying your time in our apartment community. Our team takes pride in providing excellent service to our residents, and it's wonderful to know that our staff made your move-in process smooth and enjoyable. We strive to be patient and attentive to all questions and concerns, ensuring that every resident feels supported and valued.
                Review Author Icon

                Resident 1239381

                Verified Resident 1999 - 2024

                3/29/2024

                Lakewood Apartments at Lake Merced is a community that is close to nature. Quiet and relaxing. A community that is synonymous with restoration, relaxation and renewal. A community that defines one' s residence or sanctuary.

                  Manager

                  4/2/2024

                  Lakewood Apartments at Lake Merced
                  Thank you for sharing your thoughts on Lakewood Apartments at Lake Merced. We're delighted to hear that you find our community to be a tranquil and serene environment, close to nature. Creating a peaceful atmosphere where residents can feel restored and relaxed is something we strive for.
                  Review Author Icon

                  Resident 1232252

                  Verified Resident 2024

                  3/5/2024

                  I have had a great experience so far since I only moved in less than a week. The move-in process was very fast and I can't wait to try out the amenities, like the new fitness room. The community has been very friendly as well.

                    Updated Review

                    Review Author Icon

                    Resident 1201494

                    Verified Resident 2023 - 2024

                    2/23/2024

                    I moved in and the sauna and steam room did not work the first 6 months. The office staff is very grumpy and I absolutely hate walking in there to ask for anything. Vanessa is very angry and short with myself and others. Jessica is… See More>
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                      Resident 1227145

                      Verified ProspectVisited 2024

                      2/16/2024

                      Great, Anica, at front deak was straight to the point said it like it was and move in 2 days after i enquired. Fast and smooth. Jokes on the side got my keys. Checked out the room and as it was said..perfect view. And on… See More>
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                      Resident 1221750

                      Verified Resident 2024

                      1/30/2024

                      Having proven my viability as a future resident, the Specialist and his Manager were extremely helpful in guiding me through the application process. The amenities available to residents reach resort style lifestyle.

                      Review Author Icon

                      Resident 1221715

                      Verified Resident 2017 - 2024

                      1/30/2024

                      Our unit is better. It is quite and neighbors are friendly Community is accessible to SFSU, Lakeshore et c. The muni 58 stops are helpful to the residents especially SFSU students. Lake Mercedes just accross . The amenities are great gym, Tennis and pickle ball court, Spa and… See More>
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                        Resident 1220613

                        Verified Resident 2021 - 2024

                        1/26/2024

                        it was nice, but since last 6 months, security is not prompt, there I so much yelling and throwing stuff, looks like we live in very very bad neighborhood. I submitted complain, so far nothing happened

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                          Resident 1210031

                          Verified Resident 2021 - 2023

                          12/19/2023

                          I lived with small children, so I didn't like other people urinating outside their dogs. I was uncomfortable smelling like poop and pee every day. and cigarette smoke constantly enters our house from the family downstairs. I asked him many times not to… See More>

                            Updated Review

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                            Resident 1166782

                            Verified Resident 2011 - 2023

                            12/17/2023

                            I love living here. It's perfect for adults and seniors. Quiet, remote, well-maintained. Not great for young people or families with children. Not a party place - so calm and with little noise. Office staff are great. Maintenance issues are dealt with quickly… See More>
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                              Resident 1209029

                              Verified Resident 2008 - 2023

                              12/16/2023

                              I've been here for a long time and I like living here and getting to know my neighbors. Most of the people living in my section of the complex are long term residents such as myself. The apartment is a good size for one person… See More>
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                                Resident 1208849

                                Verified Resident 2016 - 2023

                                12/15/2023

                                I love the community here. We are a diverse community, and an environment where health and physical fitness is valued for those who are interested (a Fitness Center, a pool, Tennis Court, and we're at the 5 mile walking/running path of f Lake Merced!… See More>
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                                  Resident 1206499

                                  Verified Resident 2023

                                  12/8/2023

                                  .6/?:&/@/9,!.8/@/'dhsusvshshsusvsui&?'djiddkdosowoslsjsusks .

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                                    Resident 1203326

                                    Verified Resident 2010 - 2023

                                    11/29/2023

                                    There's been improvements in work orders being completed. Although, other requests that are important to living in this community like fixing lobby buzzer, parking issues, storage requests were slow to be addressed to even ignored entirely.

                                      Updated Review

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                                      Resident 1183744

                                      Verified Resident 1999 - 2023

                                      11/28/2023

                                      Very good facilities & location. Very Beautiful location. Good effort to keep tenants happy. Love hot & pool. Used to play tennis and ping pong in the early days. Love the new bagel & cream cheese breakfast. Confident new young manager Jessica will do a… See More>

                                        Updated Review

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                                        Resident 1185347

                                        Verified Resident 1999 - 2023

                                        11/26/2023

                                        We are currently on a up-grade of community {landscape, painting, increased resident/office COMMUNICATIONS resident imput]. IT APPEARS RECOVERY TO NATURAL BEAUTY OF BUILDING PROPERTY IS IMPROVING. TAKES TIME

                                          Updated Review

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                                          Resident 1162030

                                          Verified Resident 2022 - 2023

                                          11/18/2023

                                          All my clothes and shoes in my closet were covered in mold in less then 6 months of living here. The maintenance here really sucks. Can't fix anything properly. Everything is really old and outdated

                                            Review Author Icon

                                            Resident 1191659

                                            Verified Resident 2021 - 2023

                                            10/21/2023

                                            Las personas son muy amables incluido el personal que es muy atento a las necesidades que uno tiene, en verdad es un lugar muy bueno que ami me gusta para vivir ya que es tranquilo y aparte es callado

                                              Review Author Icon

                                              Resident 1189624

                                              Verified Resident 2006 - 2023

                                              10/17/2023

                                              Because if the age of the building, there have been maintenance issues. This is to be expected. The maintenance staff has been on top of these issues. Being in the maintenance line of work myself, I appreciate the diligence of the staff. The communication is… See More>

                                                Features & Amenities

                                                Laundry
                                                • In-Unit Washer/Dryer
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Pets
                                                • Cats Allowed
                                                This community is managed by

                                                Cal-American Real Estate Management

                                                B+
                                                B+
                                                Communities
                                                12

                                                Questions & Answers (2)

                                                Tawanda_L
                                                Asked on: 07/09/2018
                                                Q: I heard after 5 years you can own your unit. Is this true?
                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Are there surveillance cameras on site?

                                                Frequently Asked

                                                Based on 392 number of votes by renters, Lakewood Apartments at Lake Merced is currently rated 4 out of 5 stars.
                                                Lakewood Apartments at Lake Merced is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                Lakewood Apartments at Lake Merced is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                Lakewood Apartments at Lake Merced is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                Lakewood Apartments at Lake Merced is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                Lakewood Apartments at Lake Merced is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                Lakewood Apartments at Lake Merced is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                Managers have responded to 56% of their community reviews in the past year.
                                                Managers have replied within 44.62 days to their community reviews in the past year.
                                                Cal-American Real Estate Management
                                                Cats Allowed
                                                Studio, 1 Bath

                                                Check Availability

                                                Lakewood Apartments at Lake Merced

                                                April 2024

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                                                Beds

                                                0

                                                Baths

                                                0

                                                Lakewood Apartments at Lake Merced is an apartment in San Francisco in zip code 94132. This community has a 0 Bed, 1 Bath, and is for rent for $3,120. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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