#6,856 #13 #337

What is epIQ?

Lakewood Apartments

515 John Muir Dr, San Francisco, CA 94132
(338 Reviews & Surveys)
$3,120/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

Studio, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

3.7

Grounds

3.7

Safety

3.6

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

42

Manager’s Review Engagement

C+

Percentage of reviews responded to

59.52%

Manager’s Review Reply Time

C+

Average time to respond to reviews

32.02 days

View Community Timeline
View Community Timeline

Lakewood Apartments Reviews

(99)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1186451

Verified Resident 2023 - 2024

2/24/2024

It is awesome I would definitely recommend you to move here you will definitely love it we have a gym clubhouse a sauna a swimming pool and hot tub and a tennis court and a laundry room in every building and you can pay your… See More >

    Updated Review

    Review Author Icon

    Resident 1201494

    Verified Resident 2023 - 2024

    2/23/2024

    I moved in and the sauna and steam room did not work the first 6 months. The office staff is very grumpy and I absolutely hate walking in there to ask for anything. Vanessa is very angry and short with myself and others. Jessica is… See More >
      Review Author Icon

      Resident 1227145

      Verified ProspectVisited 2024

      2/16/2024

      Great, Anica, at front deak was straight to the point said it like it was and move in 2 days after i enquired. Fast and smooth. Jokes on the side got my keys. Checked out the room and as it was said..perfect view. And on… See More >
        Review Author Icon

        Resident 1221750

        Verified Resident 2024

        1/30/2024

        Having proven my viability as a future resident, the Specialist and his Manager were extremely helpful in guiding me through the application process. The amenities available to residents reach resort style lifestyle.

          Review Author Icon

          Resident 1221715

          Verified Resident 2017 - 2024

          1/30/2024

          Our unit is better. It is quite and neighbors are friendly Community is accessible to SFSU, Lakeshore et c. The muni 58 stops are helpful to the residents especially SFSU students. Lake Mercedes just accross . The amenities are great gym, Tennis and pickle ball court, Spa and… See More >
            Review Author Icon

            Resident 1220613

            Verified Resident 2021 - 2024

            1/26/2024

            it was nice, but since last 6 months, security is not prompt, there I so much yelling and throwing stuff, looks like we live in very very bad neighborhood. I submitted complain, so far nothing happened

              Review Author Icon

              Resident 1210031

              Verified Resident 2021 - 2023

              12/19/2023

              I lived with small children, so I didn't like other people urinating outside their dogs. I was uncomfortable smelling like poop and pee every day. and cigarette smoke constantly enters our house from the family downstairs. I asked him many times not to… See More >

                Updated Review

                Review Author Icon

                Resident 1166782

                Verified Resident 2011 - 2023

                12/17/2023

                I love living here. It's perfect for adults and seniors. Quiet, remote, well-maintained. Not great for young people or families with children. Not a party place - so calm and with little noise. Office staff are great. Maintenance issues are dealt with quickly… See More >
                  Review Author Icon

                  Resident 1209029

                  Verified Resident 2008 - 2023

                  12/16/2023

                  I've been here for a long time and I like living here and getting to know my neighbors. Most of the people living in my section of the complex are long term residents such as myself. The apartment is a good size for one person… See More >
                    Review Author Icon

                    Resident 1208849

                    Verified Resident 2016 - 2023

                    12/15/2023

                    I love the community here. We are a diverse community, and an environment where health and physical fitness is valued for those who are interested (a Fitness Center, a pool, Tennis Court, and we're at the 5 mile walking/running path of f Lake Merced!… See More >
                      Review Author Icon

                      Resident 1206499

                      Verified Resident 2023

                      12/8/2023

                      .6/?:&/@/9,!.8/@/'dhsusvshshsusvsui&?'djiddkdosowoslsjsusks .

                        Review Author Icon

                        Resident 1203326

                        Verified Resident 2010 - 2023

                        11/29/2023

                        There's been improvements in work orders being completed. Although, other requests that are important to living in this community like fixing lobby buzzer, parking issues, storage requests were slow to be addressed to even ignored entirely.

                          Updated Review

                          Review Author Icon

                          Resident 1183744

                          Verified Resident 1999 - 2023

                          11/28/2023

                          Very good facilities & location. Very Beautiful location. Good effort to keep tenants happy. Love hot & pool. Used to play tennis and ping pong in the early days. Love the new bagel & cream cheese breakfast. Confident new young manager Jessica will do a… See More >

                            Updated Review

                            Review Author Icon

                            Resident 1185347

                            Verified Resident 1999 - 2023

                            11/26/2023

                            We are currently on a up-grade of community {landscape, painting, increased resident/office COMMUNICATIONS resident imput]. IT APPEARS RECOVERY TO NATURAL BEAUTY OF BUILDING PROPERTY IS IMPROVING. TAKES TIME

                              Updated Review

                              Review Author Icon

                              Resident 1162030

                              Verified Resident 2022 - 2023

                              11/18/2023

                              All my clothes and shoes in my closet were covered in mold in less then 6 months of living here. The maintenance here really sucks. Can't fix anything properly. Everything is really old and outdated

                                Review Author Icon

                                Resident 1191659

                                Verified Resident 2021 - 2023

                                10/21/2023

                                Las personas son muy amables incluido el personal que es muy atento a las necesidades que uno tiene, en verdad es un lugar muy bueno que ami me gusta para vivir ya que es tranquilo y aparte es callado

                                  Review Author Icon

                                  Resident 1189624

                                  Verified Resident 2006 - 2023

                                  10/17/2023

                                  Because if the age of the building, there have been maintenance issues. This is to be expected. The maintenance staff has been on top of these issues. Being in the maintenance line of work myself, I appreciate the diligence of the staff. The communication is… See More >
                                    Review Author Icon

                                    Resident 1189622

                                    Verified Resident 2000 - 2023

                                    10/17/2023

                                    The apartment is the right size and the right location. Parking is included. The City is there when needed, but far enough not to be a problem.The gym has all of the torture devices that you need to stay in shape.

                                      Manager

                                      11/16/2023

                                      Lakewood Apartments
                                      Thank you for sharing your positive feedback! We're thrilled to hear that you've found the right-sized apartment in a convenient location with included parking. It's great to know that the city is easily accessible when needed but doesn't pose any problems. We're glad you're making good use of the gym facilities and appreciate your lighthearted reference to the exercise equipment. If there's anything specific you love about the apartment or if you have any suggestions for improvement, please feel free to let us know. We value your input and are committed to providing you with a comfortable and enjoyable living experience.
                                      Review Author Icon

                                      Resident 1188018

                                      Verified Resident 2015 - 2023

                                      10/8/2023

                                      Improvement need with maintanace in some buildings such as broken machines in laundry area.Don't feel too safe here,a lot of crime.Too many loud neighbors arguing.Problem with elevators always breaking down.

                                        Manager

                                        10/9/2023

                                        Lakewood Apartments
                                        I appreciate your feedback about the areas where you feel improvement is needed in our community. Your concerns are valid, and we take them seriously as we strive to create a safe and comfortable living environment for all residents.
                                        Review Author Icon

                                        Resident 1187830

                                        Verified Resident 2021 - 2023

                                        10/7/2023

                                        The community areas such as hallways, mail boxes, near elevators, near laundry rooms etc. carpets are filthy, everyone has barking dogs, everyone's dogs go to the bathroom everywhere all over the carpets in the common areas, everyone smokes inside and on their balconies, laundry washers… See More >
                                          Manager

                                          10/9/2023

                                          Lakewood Apartments
                                          I'm sorry to hear about the challenges you've encountered in our community. Your feedback is important, and we take your concerns seriously as we work towards improving the living experience for all residents. If any more concerns come about please contact the leasing office.
                                          Review Author Icon

                                          Resident 1187482

                                          Verified Resident 2021 - 2023

                                          10/6/2023

                                          The location is great. the club house is nice. but there is some maintenance jobs need to be done. Tennis court needs to be fixed. Gym needs to install big mirrors. Sauna and steam room need to be fixed.

                                            Manager

                                            10/9/2023

                                            Lakewood Apartments
                                            Thank you for your feedback on the community. We will look into this further and address to these concerns.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1180059

                                            Verified Resident 2023

                                            10/1/2023

                                            Staff does everything they can and are available and professional and courteous. However, there are more problems daily than they can deal with. The stairways are disgusting among other legitimate danger hazards including illegal drug use. The noise is unbearable at times with constant screaming. Also the… See More >
                                              Manager

                                              10/9/2023

                                              Lakewood Apartments
                                              I appreciate your acknowledgment of our staff's professionalism and availability. We take pride in providing a high level of service to our residents. I'm sorry to hear about the challenges you're facing within the community. It's concerning to hear about issues like stairway cleanliness, safety hazards, and illegal drug use. The safety and well-being of our residents are top priorities, and we will work diligently to address these concerns promptly. Excessive noise and disturbances can be disruptive to residents' quality of life, and we will take steps to address this issue as well, such as reinforcing community quiet hours and addressing noise complaints.
                                              Review Author Icon

                                              Resident 1185401

                                              Verified Resident 2023

                                              9/29/2023

                                              Many of the tenants are loud . Constantly screaming. Loud car radios .The place seems to have a theift. The staff I see makes efforts to keep the place clean and safe . But s minority of the community are just rude . It… See More >
                                                Manager

                                                10/9/2023

                                                Lakewood Apartments
                                                Thank you for bringing this to our attention. It is important that we communicate to be courteous regarding noise. Should you need to report a noise concern please contact the courtesy patrol of our community to fix the issues and or local police. Thank you again for your review and giving us the opportunity to fix your judgement.
                                                Review Author Icon

                                                Resident 1185389

                                                Verified Resident 2015 - 2023

                                                9/29/2023

                                                I like what the community has to offer. I like having a security guard on the premises, although I think he has too many buildings to patrol. Recently there have been unsavory acts around the premise

                                                  Manager

                                                  10/9/2023

                                                  Lakewood Apartments
                                                  Thank you for sharing your thoughts about our community. We appreciate your positive feedback and your concern about security. Having a security guard on the premises is an important part of maintaining a safe living environment, and we're glad to hear that you value their presence. We understand your concern about the security guard's workload in patrolling multiple buildings. We will review our security measures to ensure that they are adequately staffed and that patrols are effective in addressing safety concerns. We take reports of unsavory acts around the premises very seriously. If you witness or experience any incidents, please don't hesitate to report them to the management or the security team immediately. Your safety and peace of mind are our top priorities, and we will take appropriate actions to address and prevent any security issues. If you have any further suggestions or concerns, please feel free to share them with us. Your feedback helps us improve and enhance the overall living experience for our residents. Thank you for being a valued member of our community.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1166518

                                                  Verified Resident 2022 - 2023

                                                  9/15/2023

                                                  Lakewood is a great community with lovely amenities. The office staff is attentive to my needs and concerns. The maintenance staff is good, always a smile on their face. Lakewood hold ls events for the residents which was an unexpected plus.

                                                    Manager

                                                    10/9/2023

                                                    Lakewood Apartments
                                                    We're thrilled to hear that you find Lakewood to be a great community with lovely amenities. It's wonderful that our office staff is attentive to your needs, and the cheerful maintenance team adds to the positive experience. We're pleased you've enjoyed our resident events as well. Your feedback is much appreciated, and we look forward to continuing to serve you and the community.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Cal-American Real Estate Management

                                                    B+
                                                    B+
                                                    Communities
                                                    12

                                                    Questions & Answers (2)

                                                    Tawanda_L
                                                    Asked on: 07/09/2018
                                                    Q: I heard after 5 years you can own your unit. Is this true?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    How is Lakewood Apartments Rated?
                                                    Based on 338 number of votes by renters, Lakewood Apartments is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Lakewood Apartments?
                                                    Lakewood Apartments is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Lakewood Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Lakewood Apartments?
                                                    Lakewood Apartments is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Lakewood Apartments?
                                                    Lakewood Apartments is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Lakewood Apartments is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Lakewood Apartments?
                                                    Lakewood Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 59.5238% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 32.02 days to their community reviews in the past year.
                                                    Who manages Lakewood Apartments?
                                                    Cal-American Real Estate Management
                                                    What is the pet policy at Lakewood Apartments?
                                                    Cats Allowed
                                                    Deposit: Required
                                                    What types of floor plans are available?
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Lakewood Apartments

                                                    February 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Lakewood Apartments is an apartment in San Francisco in zip code 94132. This community has a 0 Bed, 1 Bath, and is for rent for $3,120. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.