Review History for Verified Resident 702473

Potrero Launch Apartments


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Resident 702473

Verified Resident 2018 - 2019

10/3/2019

Better management. Everything is an uphill battle. Feels like I have to fight for everything. Management is locked away on the second floor and you have to scream up to them. There is a front desk person but I don't think I've ever felt satisfied working with them or they just aren't at the desk. When there are issues there is no follow-up to ensure that issue had been resolved. Package management sucks. Dog piss on the 6th floor hallway is getting old. Hottub isnt clean. Grills are broken and never cleaned. Rooftop bathrooms are closed. Garage is a unsecure. Everything is outsourced and management can never resolve issues directly (i.e. utilities, parking, security). Washer/dryers suck. In unit ac sucks. I'm unit fans suck. Unit ventilation sucks. Glass walls in unit suck. I don't even bring up my issues anymore because management doesnt really seem to care or has a poor attitude towards feedback and nothing changes.
    Manager

    10/6/2019

    Potrero Launch Apartments
    Hello, Your opinion and characterization are troubling and we sincerely apologize if you've experienced any discomfort during your time with us. Our team strives to create a wonderful home for each resident and it's concerning to hear there have been occurrences which have negatively impacted your experience. When residents notify our team of concerns right away, it helps us to appropriately address the issue and resolve any unanswered questions. Please visit the office at your earliest convenience if you would like to elaborate more. We look forward to hearing from you and hope our team can improve your time in our community and perception of our team. Thank you! Potrero Launch (415) 626-3101

    Review 32 out of 80

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