#10,154 #21 #562

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The Canyon

1023 3rd Street, San Francisco, CA 94158
(9 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

B

Review Ratings

Noise

3.8

Grounds

3.8

Safety

4.1

Office Staff

3.2

Maintenance

3.7

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

7

Manager’s Review Engagement

F

Percentage of reviews responded to

14.29%

Manager’s Review Reply Time

D+

Average time to respond to reviews

58.29 days

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The Canyon Reviews

(6)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2024

2/23/2024

BNE

company hired Derek Champion knowing he has felon charges for breaking and entering into home. yikesadskfjhaldksjflakdsfjalkdsjflkdsjfladksfjadlskfjlkdjfl

    Review Author Icon

    anonymous

    prospectiveVisited 2024

    1/24/2024

    company employs women beaters with substance abuse problems derekerekekekeekekekekekeekekekekekekekkekekekekekekekekkke see below lsdkfjklsdajflkadsjflkdsjflkdsjflajalkjfdlksjflkdsjfalsdjfl

      Review Author Icon

      Resident 1202058

      Verified Resident 2023

      11/24/2023

      See comments in previous section See comments in previous section See comments in previous section See comments in previous section See comments in previous section See comments in previous section Sorry I had to fill this box with 200 characters or else I couldn’t… See More >

        Updated Review

        Review Author Icon

        Resident 1184840

        Verified Resident 2023

        11/8/2023

        Quiet and clean, no homeless people. The area has way too many roads and cars. There aren’t many coffee shops or bakeries around. I’d recommend checking it out but it’s also pretty expensive for what you get. I would be better in late 2024 when… See More >
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          Resident 1192900

          Verified Resident 2023

          10/25/2023

          I am a resident at The Canyon, and I couldn't be happier with my experience here. The community offers excellent service, and I feel secure and comfortable in my home. Thank you for making my living experience so enjoyable

            Manager

            10/27/2023

            The Canyon
            Thank you for taking the time to leave a review for us at The Canyon Apartments. We're happy we could meet your expectations!
            Review Author Icon

            Resident 1185438

            Verified Resident 2023

            9/30/2023

            The staffs are extremely friendly and helpful. The maintenance are quick. It is very safe, and the view of the bay definitely worth it. It is a bit noisy though, due to the construction of neighboring buildings, which hopefully can be improved in the future.

              This community is managed by

              Greystar

              B+
              B+
              Communities
              3153

              Questions & Answers (0)

              Frequently Asked

              How is The Canyon Rated?
              Based on 9 number of votes by renters, The Canyon is currently rated 3.6 out of 5 stars.
              How satisfied are residents with the upkeep and overall appearance of the grounds at The Canyon?
              The Canyon is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
              How effective was the maintenance team when resolving your problem?
              The Canyon is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
              What are noise levels like at The Canyon?
              The Canyon is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
              How safe is The Canyon?
              The Canyon is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
              How satisfied are residents with the neighborhood?
              The Canyon is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
              How satisfied are residents with the staff at The Canyon?
              The Canyon is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
              How often does management engage with reviews?
              Managers have responded to 14.2857% of their community reviews in the past year.
              How quickly does management engage with reviews?
              Managers have replied within 58.29 days to their community reviews in the past year.
              Who manages The Canyon?
              Greystar
              What is the pet policy at The Canyon?
              No pet policy available

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              The Canyon

              February 2024

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              Beds

              0

              Baths

              0

              The Canyon is an apartment in San Francisco in zip code 94158. This community has a 0 Bed, 0 Bath Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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