#5,846 #6 #278

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The Rise Hayes Valley

1699 Market Street, San Francisco, CA 94103
(36 Reviews)
$2,863 - $5,315/mo
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Move-In Specials

Call Us Today for Our Specials

Floor Plans & Pricing

Studio

Valencia

Studio, 1 Bath | 418 sq. ft.

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Marina

Studio, 1 Bath | 550 sq. ft.

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1 Bedroom

Broadway

1 Bed, 1 Bath | 621 sq. ft.

$3,048 - $4,540

2 Available Units

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Grove

1 Bed, 1 Bath | 704 sq. ft.

$2,863 - $4,038

1 Available Unit

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Chestnut

1 Bed, 1 Bath | 623 sq. ft.

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Laguna

1 Bed, 1 Bath | 632 sq. ft.

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Webster

1 Bed, 1 Bath | 659 sq. ft.

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Kearny

1 Bed, 1 Bath | 598 sq. ft.

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Haight

1 Bed, 1 Bath | 610 sq. ft.

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Union

1 Bed, 1 Bath | 636 sq. ft.

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Balboa

1 Bed, 1 Bath | 520 sq. ft.

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Lombard

1 Bed, 1 Bath | 650 sq. ft.

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Filbert

1 Bed, 1 Bath | 590 sq. ft.

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Bay

1 Bed, 1 Bath | 618 sq. ft.

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2 Bedrooms

Beach

2 Beds, 2 Baths | 940 sq. ft.

$4,460 - $4,719

1 Available Unit

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Gough

2 Beds, 2 Baths | 1,035 sq. ft.

$5,030 - $5,315

1 Available Unit

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Buchanan

2 Beds, 2 Baths | 917 sq. ft.

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Mission

2 Beds, 2 Baths | 850 sq. ft.

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Jefferson

2 Beds, 2 Baths | 1,140 sq. ft.

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Hayes

2 Beds, 2 Baths | 830 sq. ft.

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Hyde

2 Beds, 2 Baths | 889 sq. ft.

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Fillmore

2 Beds, 2 Baths | 955 sq. ft.

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Octavia

2 Beds, 2 Baths | 942 sq. ft.

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Stockton

2 Beds, 2 Baths | 912 sq. ft.

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Duboce

2 Beds, 2 Baths | 1,290 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.1

Safety

3.3

Office Staff

3.9

Maintenance

3.6

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A-

Percentage of reviews responded to

83.33%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.67 days

View Community Timeline
View Community Timeline

The Rise Hayes Valley Reviews

(27)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 873804

Verified Resident 2020 - 2024

2/26/2024

I am an incredibly shy Man that tends to be a loner because not everyone here is enthusiastic about my being a tenant here . People here aren't particularly friendly and the young Asians looks at me as though I may be a… See More >

    Updated Review

    Review Author Icon

    Resident 1125924

    Verified Resident 2022 - 2024

    1/31/2024

    Not renewing the lease and will tell my friends not to live here for sure. They didn’t fix the hot water issue in 2023 winter which made everyone suffer for months, and now they don’t bother to empty trash bins which have been full for at… See More >
      Manager

      2/1/2024

      The Rise Hayes Valley
      Verified Resident 1125924, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you give us another chance? We'd really like to turn your experience around. If you contact us at therisehayesvlymgr@greystar.com at your earliest convenience, we'll work with you to figure out how to make it right!

      Updated Review

      Review Author Icon

      Resident 767074

      Verified Resident 2020 - 2023

      12/17/2023

      When I first moved in, I was amazed at all the amenities and attention to community that The Rise offered. Then the pandemic hit and there was a lot of residential and staff turnover. Despite this, the first year living here was lovely. I felt… See More >
        Manager

        12/22/2023

        The Rise Hayes Valley
        Verified Resident 767074, thank you for sharing your experience! Please don't hesitate to reach out to us if there's anything more we can do!
        Review Author Icon

        Resident 1206696

        Verified Resident 2023

        12/9/2023

        I love living here but recent break ins and thefts definitely soil the experience. That part needs to improve because we pay very high rent in order to live here. The staff is extremely nice and helpful which makes the customer experience positive.

          Manager

          12/13/2023

          The Rise Hayes Valley
          We always strive to provide top quality service to every guest, and appreciate you sharing your thoughts. Feel free to reach out to us if you need anything. Have a wonderful day.
          Review Author Icon

          Resident 1205721

          Verified Resident 2020 - 2023

          12/7/2023

          Living the Hayes valley for almost 3 years it has been, nice and staff are very friendly and ready to help we you need it. I am happy living here and is also pet friendly and they have treats for the dog.

            Manager

            12/9/2023

            The Rise Hayes Valley
            Verified Resident 1205721, we're happy to hear you had such a positive experience with our team! please don't hesitate to reach out!
            Review Author Icon

            Resident 1127188

            Verified Resident 2023

            4/2/2023

            It is excellent! I've lived here since March 2023. The move in experience was good, the amenities are great, the staff are solid and helpful, the location is great... what more could you want? Some of the features (like the rooftop, garage, laundromutt, etc. are… See More >
              Manager

              4/5/2023

              The Rise Hayes Valley
              Hi Verified Resident 1127188, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
              Review Author Icon

              Resident 1096340

              Verified Resident 2020 - 2022

              12/21/2022

              There was a theft that happened in our community. My scooter and another resident's bike were stolen around 3 weeks ago. I reported the case to the rise hayes valley team, but there had been no investigation updates for more than two weeks. It seems… See More >
                Manager

                1/20/2023

                The Rise Hayes Valley
                Verified Resident 1096340, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (415) 431-7473 so we can work with you to make this right.
                Review Author Icon

                Resident 1085818

                Verified Resident 2020 - 2022

                11/16/2022

                - $5B FTC fine due to data practices -order: mandates robust privacy programs for 20 years -including privacy review for product change -privacy & domain (GDPR vs. CCPA) -compliance framework? -privacy issues of competitors -privacy framework: set of standard around which a company bases its privacy program SITUATION TASK ACTION RESULT Trust & safety Policy Analysis… See More >
                  Manager

                  1/29/2023

                  The Rise Hayes Valley
                  Verified Resident 1085818, we regret to hear that you had this experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                  Review Author Icon

                  Resident 1084123

                  Verified Resident 2022

                  11/11/2022

                  We've been extremely happy, the staff is very warm and helpful. The common areas are well taken care of! Despite of being in a central location and right on Market St, the sound isolation of apartments is top notch.

                    Manager

                    1/29/2023

                    The Rise Hayes Valley
                    Hi Verified Resident 1084123, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
                    Review Author Icon

                    Resident 1072595

                    Verified Resident 2022

                    10/6/2022

                    The community itself is great. The amenities available and the building itself is very nice. However if you can't reliably provide hot water to your residents then you don't have a complex at all. Its one of the fundamental things people need in their residence… See More >
                      Manager

                      1/29/2023

                      The Rise Hayes Valley
                      Verified Resident 1072595, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                      Review Author Icon

                      Resident 1072009

                      Verified Resident 2022

                      10/4/2022

                      '- Huge pest problem that had gone unresolved - Trash chute on our floor has been broken for over a week and no one is cleaning out trash in that room - Hot water had previously not been working for over a week - Staff is very nice,… See More >
                        Manager

                        1/29/2023

                        The Rise Hayes Valley
                        Hello Verified Resident 1072009, thank you; we appreciate your feedback!
                        Review Author Icon

                        Resident 1071231

                        Verified Resident 2021 - 2022

                        10/1/2022

                        Living at The Rise has been a wonderful experience! The location is unbeatable and central to restaurants, shops, and the freeway. The staff are responsive and helpful. The building and amenities are maintained well. The Latch keyless locks throughout the building and elevators ensure… See More >
                          Manager

                          1/29/2023

                          The Rise Hayes Valley
                          Verified Resident 1071231, we're happy you found our staff to be so supportive during your experience here at The Rise Hayes Valley.
                          Review Author Icon

                          Mitchell_O

                          Resident 2022

                          9/26/2022

                          No hot water for a month

                          Most if not all of the building has been without hot water since the end of August (27+ days). I started noticing my hot water going out once every week or 2 back in May. I submitted a maintenance request which was marked as completed… See More >
                            Manager

                            1/29/2023

                            The Rise Hayes Valley
                            We are disappointed to hear that you did not have a more positive experience with us at The Rise Hayes Valley. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

                            Updated Review

                            Review Author Icon

                            Resident 854765

                            Verified Resident 2020 - 2022

                            8/28/2022

                            As a 71 year old with health issues I feel out of place at. times. Claudia and Emmet are really friendly and knowledgeable, willing to help in any way they can. They have great suggestions to make one feel more welcome and cmfortable.

                              Manager

                              1/29/2023

                              The Rise Hayes Valley
                              Verified Resident 854765, your wonderful feedback and rating mean a lot to us.

                              Updated Review

                              Review Author Icon

                              Resident 901172

                              Verified Resident 2021 - 2022

                              6/16/2022

                              The Rise is a reasonable quiet and safe apartment community. The amenities are pretty decent, including the gym and rooftop space. The parking facilities are excellent and quite safe. Management is very responsive to issues.

                                Manager

                                1/29/2023

                                The Rise Hayes Valley
                                Verified Resident 901172, thanks for your praise and kind comments about our team.
                                Review Author Icon

                                Resident 1031511

                                Verified Resident 2021 - 2022

                                6/2/2022

                                This is not a luxury building. This is basic in a good location. The latch key in elevator and apartments rarely work. Packages services are unreliable. The parking situation sucks especially if you have a big vehicle.

                                  Manager

                                  1/29/2023

                                  The Rise Hayes Valley
                                  Verified Resident 1031511, we really appreciate your positive review!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1010265

                                  Verified Resident 2019 - 2022

                                  5/12/2022

                                  The management only seems to care about getting in new residents, but not on the quality of living for current residents. They aren't interested in keeping the disabled parking area accessible to folks who need it. The front staff don't upkeep the mail… See More >
                                    Manager

                                    1/29/2023

                                    The Rise Hayes Valley
                                    Verified Resident 1010265, we really appreciate your feedback!
                                    Review Author Icon

                                    anonymous

                                    Resident 2020 - 2021

                                    4/11/2022

                                    Great modern apartments, awesome neighbourhood but significant structural issues with the building. The community management team are non-existent and don’t take care of the place. You can get more bang for your buck elsewhere.… See More >
                                      Manager

                                      1/29/2023

                                      The Rise Hayes Valley
                                      Anonymous, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (415) 431-7473 to discuss this further.
                                      Review Author Icon

                                      anonymous

                                      Resident 2019 - 2021

                                      11/27/2021

                                      The building itself if well kept, with beautiful rooftop views and shared amenities. Be advised there is a large homeless encampment right downstairs. The street parking, while plentiful, is in a terrible neighborhood (my car was vandalized more than four times in less than a… See More >
                                        Review Author Icon

                                        Resident 902564

                                        Verified Resident 2020 - 2021

                                        5/11/2021

                                        Great amenities and staff is very professional and friendly. And excellent location - right in between Hayes and Mission, and a short walk to Castro. The apartment is relatively new and has a modern feel with a great view, depending on the location of your… See More >
                                          Review Author Icon

                                          Resident 895868

                                          Verified Resident 2020 - 2021

                                          4/21/2021

                                          ///////////////////////////////////////////////////////////

                                            Updated Review

                                            Review Author Icon

                                            Resident 860064

                                            Verified Resident 2020 - 2021

                                            3/23/2021

                                            The Rise has been a dream-come-true for me, with a technology-forward approach to security. As someone with OCD, knowing that my apartment and mail is secure is key to my well being. The staff is super friendly and accommodating, and the amenities are world-class. I… See More >
                                              Review Author Icon

                                              Resident 883759

                                              Verified Resident 2021

                                              3/15/2021

                                              It has been good so far. I feel secure enough within the community. I have heard rhythmic tapping noises from some parts of my apartment but unable to locate it. It comes and goes so I would like to resolve it soon before it becomes… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2020 - 2021

                                                3/2/2021

                                                The Rise at Hayes Valley is a new building, and I've lived there a little over a year. It's expensive for what you get. Pluses: package delivery is consistent/safe, washer/dryer are new and excellent, bathrooms are new with great water pressure, elevators are clean, maintenance… See More >
                                                  Review Author Icon

                                                  Resident 860664

                                                  Verified Resident 2020

                                                  1/7/2021

                                                  The office is not professional at all. The apartment has serious problem of soundproofing, I can hear my neighbors voice, even when they open the curtains. The latch app for the elevators and doors are super inconvenient.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryers in Select Homes
                                                    Parking
                                                    • Electric Vehicle Charging Stations Available
                                                    • Underground Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Attended Lobby
                                                    • Breakfast Bar
                                                    • Caesarstone Countertops
                                                    • Chef's Kitchen and Private Dining Room
                                                    • Co-working Spaces
                                                    • Convenient to Freeway Access
                                                    • Convenient to Grocery Stores
                                                    • Convenient to Patricia's Green in Hayes Valley
                                                    • Convenient to Two Bart Stations
                                                    • Dog Run and Pet Spa
                                                    • Electronic Entry Door Locks
                                                    • Exposed Concrete
                                                    • Fitness Center
                                                    • Game Room
                                                    • High-Speed Internet
                                                    • Large Windows for Abundant Natural Light
                                                    • Onsite Carshare
                                                    • Outdoor Fireplace and TV Lounge
                                                    • Outdoor Movie Theater
                                                    • Premium Window Shades
                                                    • Rooftop Deck with Outdoor Kitchen
                                                    • Secured Bike Room and Repair Station
                                                    • Sliding Glass Doors
                                                    • Stainless Steel Appliances
                                                    • USB Outlets
                                                    • Walk In Closets
                                                    • Walk In Glass Showers
                                                    • Wood Flooring Throughout
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                                                    Leasing

                                                    The Rise Hayes Valley is at the epicenter of the Mission, Upper Market and Hayes Valley neighborhoods in San Francisco. Sitting at the corner of Market St. and Valencia St., The Rise is uniquely positioned so you can chill at the Biergarten on Octavia, take in a flick at the Roxie theater, and do your organic grocery shopping at Rainbow Grocery and Whole Foods. With immediate access to Muni, BART, and bike-friendly lanes, all the best that San Francisco has to offer is at your fingertips.Inside The Rise you will be welcomed with natural finishes and an abundance of amenities such as a lobby attendant, an indoor/outdoor internet lounge, a chef s kitchen with private dining room, outdoor TV and fireplace lounge, game room, private co-working spaces, a panoramic roof deck with outdoor kitchen, outdoor movie theater, fitness room, and dog run and pet spa.
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                                                    Office Hours

                                                    • Sunday - Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3153

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Rise Hayes Valley Rated?
                                                    Based on 36 number of votes by renters, The Rise Hayes Valley is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Rise Hayes Valley?
                                                    The Rise Hayes Valley is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Rise Hayes Valley is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at The Rise Hayes Valley?
                                                    The Rise Hayes Valley is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is The Rise Hayes Valley?
                                                    The Rise Hayes Valley is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    The Rise Hayes Valley is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at The Rise Hayes Valley?
                                                    The Rise Hayes Valley is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 83.3333% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.67 days to their community reviews in the past year.
                                                    Who manages The Rise Hayes Valley?
                                                    Greystar
                                                    What is the pet policy at The Rise Hayes Valley?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Call Us Today for Our Specials

                                                    Contact Property

                                                    February 2024

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                                                    The Rise Hayes Valley is a 418 - 1,290 sq. ft. apartment in San Francisco in zip code 94103. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,863 - $5,315. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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