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Trinity Towers

888 O' Farrell St , San Francisco, CA 94109
(70 Reviews)
$168 - $4,790/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$4,790

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$168

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B+

Review Ratings

Noise

3.2

Grounds

3.8

Safety

4.2

Office Staff

4.2

Maintenance

3.4

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A

Percentage of reviews responded to

87.50%

Manager’s Review Reply Time

B

Average time to respond to reviews

13.38 days

View Community Timeline
View Community Timeline

Trinity Towers Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1220892

Verified Resident 2021 - 2024

1/28/2024

I moved in when there was over 50 vacancies because of Covid the carpets are old and there hard wood bolted to partical board. The carpet has that smell of a wet dog mildew. I told the management that I would pay to have new… See More >
    Manager

    1/31/2024

    Trinity Towers
    Hi - Please contact the office directly regarding this carpet issue as it has not been brought to my attention. I'm happy to work with you on this issue and the building management has changed since your move in. Thank you so much - hope you have a fantastic day!
    Review Author Icon

    Resident 1218390

    Verified Resident 2021 - 2024

    1/19/2024

    Its a dope spot to live at. Nice staff, cool amenities and an overall safe and quiet place to live. Would like the rent to not go up a 100 dollars a year but hey u cant have it all right lol! But overall its… See More >
      Manager

      1/31/2024

      Trinity Towers
      So good to hear from you! Thanks for letting us know. Have a great day! Feel free to give us a call with any other questions! We're always happy to help.
      Review Author Icon

      Resident 1215583

      Verified Resident 2022

      1/9/2024

      Great experience I love it here thank you office for your help. I had such an overall positive experience and would recommend this to others. The units are spacious and building is very well maintained, with 24 hour staff who’s always willing to… See More >
        Manager

        1/11/2024

        Trinity Towers
        We strive for 100% satisfaction, and it is great to see you had such a positive experience, and enjoying your living experience here at Trinity Towers! If we can be of service, please do not hesitate to contact the Leasing Office. Take care!

        Updated Review

        Review Author Icon

        Resident 1192544

        Verified Resident 2023

        1/2/2024

        To many little concerns that I care not to address at this time. .."………………………….."……………………………"……vbhthgjhjujnvhummvfdyikmvdryi vdgjjchgkghfhdgscsbfhhhikjo,hill”mnvdhdgsgrygvdhfnbbfcxzaaf… See More >
          Manager

          1/2/2024

          Trinity Towers
          Verified Resident 1192544, your satisfaction is our top priority. Please let us know where are missing the mark so that we can turn your experience around. Please contact the Leasing Office at 888ofarrell@greystar.com so that we can gain a better understanding of your concerns. We look forward to hearing from you!
          Review Author Icon

          Resident 1204989

          Verified Resident 2023

          12/5/2023

          Great so far. San Francisco city politians need to clean up those nasty streets surrounding this nice property. The property inside the building is like a different world. I understand that outside the building is completely a city/government issue and it's to bad as I… See More >
            Manager

            12/6/2023

            Trinity Towers
            Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Trinity Towers
            Review Author Icon

            Resident 1201636

            Verified Resident 2023

            11/22/2023

            Es muy buena a pesar del tiempo que llevo aquí.Es muy buena la experiencia esperemos seguir así en todo momento son muy buenas las atenciones .Me ha gustado mucho la experiencia de vivir en este lugar…… See More >
              Manager

              12/4/2023

              Trinity Towers
              Verified Resident 1201636, we are so happy to read such a great review about Trinity Towers! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
              Review Author Icon

              Resident 1195140

              Verified Resident 2023

              11/2/2023

              while i enjoy the space in the apartment. we were sold a two bedroom apartment that was not maintained before move in. no working garbage disposal. no screens on windows. missing lightbulbs. MISSING DOORS on bedrooms. leaking ceilings. we can’t be added… See More >
                Manager

                12/4/2023

                Trinity Towers
                Hi Verified Resident 1195140, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with the conditions of your new home upon move in. We would like to work towards a resolution, so if you are willing, please reach out to us at (415) 885-3333 to discuss this further. Thank you again, and we look forward to hearing from you!
                Review Author Icon

                Resident 1193762

                Verified Resident 2022 - 2023

                10/28/2023

                Besides the elevator issue, the old cooking range, and the laundry charges, it has been a pleasant stay. The community is quiet, however, the business American Music Hall across the street is a nuisance

                  Manager

                  12/4/2023

                  Trinity Towers
                  Hello Verified Resident 1193762, we appreciate you taking the time to leave us this feedback, and are happy that your new home at Trinity Towers! If you ever need anything else from us, please feel free to give us a call or stop by the Leasing Office. We are happy to help!
                  Review Author Icon

                  Christine_P746

                  Resident 2021 - 2022

                  2/15/2022

                  I really love when you put in your maintenance request in and they come right away I had a problem at 8 at night and I called Joe who is a very nice guy and he told me if anything was to happen with my… See More >
                    Review Author Icon

                    anonymous

                    Resident 2019

                    10/14/2019

                    Elevators broken, and elevators will only go to certain floors, no laundry machines are working, not worth the cash you pay. The whole property is backwards, 2 of the 3 elevators always broken and place stinks.

                      Review Author Icon

                      anonymous

                      Resident 2012 - 2013

                      10/31/2013

                      First the elevators NEVER are working. Usually only 1/3 are. I don't think I've ever seen all 3 working in the two years I was there. There were many mornings I found myself walking down the stairs to get to work. Second don't listen to anything… See More >
                        Review Author Icon

                        anonymous

                        Resident 2012

                        10/1/2012

                        I have found 3 bed bugs. At night the place shakes and feels like electricity is coming from the floor. I have talked with several neighbors and one girl told me she sat on the floor by her door and her but felt like it… See More >
                          Review Author Icon

                          anonymous

                          Resident 2008 - 2012

                          8/21/2012

                          my husband and i lived in trinity towers for 4.5 years. ROACHES: when we looked at the apartment, i looked the lady in the eyes and asked if there were roaches. she said no. within a few months of living there, our apartment… See More >
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                            Phonchai

                            prospectiveVisited 2012

                            8/9/2012

                            I used to live there about 2years... I rent 14xx for one bed room.. first year my rent increase 150$ and second year it increase 300$ I asked the office staff and they said that was market price... The elevator was always broken. The office… See More >
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                              anonymous

                              prospectiveVisited 2012

                              7/21/2012

                              Horrible!!! I arrived at 1pm ready to view an apartment, and had two other listings I needed to see later that day. I was told by another guy that they welcome walk-ins and that if I was in the area to stop by. When I… See More >
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                                catka

                                prospectiveVisited 2012

                                5/15/2012

                                So first encounter with the office staff was fine,until we started doing the paper work!The leasing office that we were dealing with has 0 knowledge of what he is doing and he kept saying "im sorry i've been here for only 2 weeks,oh sorry this… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2012

                                  3/17/2012

                                  This could be a good building, but the services and amenities are often in disrepair and unusable. The lobby was a shambles for almost a year waiting for ceiling tiles to be put up. The pool has been out of service for extended… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2011

                                    12/29/2011

                                    We moved in because it seemed that it was a good price compared to other buildings with similar amenities in San Francisco. It is a solid building, and I rarely hear our neighbors, and we have a decent sized place with a nice view.… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2008

                                      7/28/2011

                                      positive: - can't hear our neighbors - nobody parks in/blocks our parking spot - there is always a security guard on site (john is a total sweetheart) - the pool and hot tub are warm year round - short walk to a ton of great places to eat negative: - roaches: … See More >
                                        Review Author Icon

                                        dukedukeduke

                                        Resident 2010

                                        6/25/2010

                                        I moved out of this place, because it is not up to par and the staff are nice when you join and made effort to make it sounds like a great fun place to live, but to the contrary, the staff wants you out of… See More >
                                          Review Author Icon

                                          evanclay

                                          Resident 2009 - 2011

                                          8/29/2011

                                          I wrote a review a little after I moved in two years ago, so it seems fitting to write a review as I move out. Bottom line; this is such an under-rated apartment on this site. I will probably never live in a place with… See More >
                                            Review Author Icon

                                            soma30

                                            Resident 2009

                                            6/8/2009

                                            Horrible place to live. stay away. enough said.

                                              Review Author Icon

                                              anonymous

                                              Resident 2009

                                              5/17/2009

                                              I have stayed in this apartment for almost one year now. While it is convenient and relatively clean, do not count on the staff for anything. They are as sweet as pie when you come to tour the place however once you sign the contract,… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2008 - 2009

                                                4/9/2009

                                                this building is the worst in the city! over-priced and something is always broken and they are slow to fix it. they nickel & dime you for everything & when you need them to help you they're not around.… See More >
                                                  Review Author Icon

                                                  Satch88

                                                  Resident 2009

                                                  3/29/2009

                                                  Wrote this in the wrong place before...this building is managed by the biggest group of crooks on the planet. Just say the name "San Giacamo" (sp?) in San Francisco and people wretch-say you live in a Trinity building and they shake their head knowingly. They… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3153

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    How is Trinity Towers Rated?
                                                    Based on 70 number of votes by renters, Trinity Towers is currently rated 2.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Trinity Towers?
                                                    Trinity Towers is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Trinity Towers is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Trinity Towers?
                                                    Trinity Towers is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Trinity Towers?
                                                    Trinity Towers is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Trinity Towers is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Trinity Towers?
                                                    Trinity Towers is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 87.5% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 13.38 days to their community reviews in the past year.
                                                    Who manages Trinity Towers?
                                                    Greystar
                                                    What is the pet policy at Trinity Towers?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    Trinity Towers

                                                    February 2024

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                                                    Trinity Towers is an apartment in San Francisco in zip code 94109. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $168 - $4,790. Nearby cities include Brisbane, Daly City, Belvedere, Colma, and Tiburon.

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