Review History for Marissa_R424

Almaden Terrace Apartments


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Marissa_R424

Resident 2019

3/11/2019

I never review anything but now I have to! I have lived at Almaden Terrace Apartments for 4.5 years now, and there has been nothing but trouble. Today I finally had enough!! I paid my renter's imsurance in October 2018 and immediately emailed proof to the office. In November, I got an email to "please provide proof of renter's insurance" so I emailed it again. I received ANOTHER EMAIL in December saying they had no proof and would terminate my lease! WHAT??!! I took a physical copy to the office, ok all good right? No. In January another email, another trip to the office. Now they have "new management" and I get more requests for proof. I go to the office at 4:30, and the door has the closed sign with the guy sitting in there looking at me. I knock, he ignores me. I keep knocking, he keeps ignoring me. I finally yell through the door, "You asked me for proof, how can I give it to you if you are closed??" He opens the door and rudely says "You can't read the Closed sign?" I said "You can't read the door?? It says Monday - Friday, 9:30am to 5:30pm." He said he was in a meeting and couldn't talk to me. I said HE emailed ME!! I ask why I am even being emailed when I have provided proof 4 times?! He said "Well you didn't give it to me." Super evasive dude. He asks me to forward the email it to him so I re-send the email (FROM OCTOBER) and say "If I get one more notice I am calling the City." So I walk back to my apartments and I KID YOU NOT, before I even walk in the door I get called from an unknown number by a woman claiming to be the OWNER of Almaden Terrace. She says "If I ever hear you harrassing my employees again I will kick you out of here." WHAT THE???!!!! YOU AND YOUR MANAGEMENT ARE HARRASSING ME. I have a right to live peacefully in the apartment you rented me. You can't constantly intimidate, harrass and annoy your tenants with MADE UP and FALSE accusations of violations of contract!! That is beyond rude and dishonest, it is illegal. Also, why do you have my number?? You went in my file for my number??? Creepy. I have spoken to a lawyer but that's another story. Beyond today's awfulness, the problem/ with these apartments are too many to count. The laundromats always have standing, rank water and most washers & dryers are broken. The sinks flood sewage onto the apartment floors: it happened me, to my neighbor in front of me, the neighbor to the side of me and upstairs as well. The management refuses to fix plumbing and today left notice that they would charge us for maintainence of plumbing issues. My bathroom is full of mold, I notified them and they won't fix it, they just keep putting "issue fixed" on the tickets I create in the system. My carpet had mold under the entire living room floor (I lived with it for 3 YEARS without knowing) and I had to take pictures and threaten to sue for any movement. Trash is paid for by us, but the office doesn't pay it so the trash is usually overflowing into the parking lot. Rats. As in, VERMIN. Rent is constantly raised, but nothing is improved. The balconies are all rotted and dangerous. They show a very nice apartment when you ask for a tour. That is NOT the apartment you will be given - there is no marble. Issa lie. So yeah, come join us. We all hate it here.

Review 4 out of 163

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Almaden Terrace Apartments

March 2024

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