Ascent

Thank you for your review. Your positive feedback is truly appreciated. We're glad you love living at Ascent!

Thank you for reviewing - we are sad to hear about your experience, we don't want any of our residents to feel this way, especially our longtime residents who have called Ascent home for a few years! Your feedback is extremely important to us. We have a new general manager and he would love to meet you in person to discuss your concerns, especially regarding your unit. We strive to make Ascent a happy home for all our residents - feel free to come in to the office, our door is always open for you.

Hi, thank you for your 5-star review! We are so happy to hear you are loving the amenities at Ascent - the gym, pool, and jacuzzi! We are glad you are making friends with the neighbors and find the dog owners at Ascent to be very respectful. Thanks for being such a loyal resident and for sharing your encouragement with our team. In regards to the dishwasher, please submit a work order and we can check out the issue.

We love hearing such happy feedback! Thank you for sharing about our resort-like community, our spectacular location and our great team here at Ascent. So glad you love the community.

Thank you for your kind words and feedback about your moving-in process! We know moving can be a stressful time and we're glad our team was able to help.

Thank you for your feedback, we are glad that you haven't run into too many issues at Ascent! We heard your concerns on the pool and recently hired a new courtesy attendant to enforce rules. He will put special emphasis on the pool area to monitor alcohol and our 2 guest per unit limit for amenities. Regarding the elevators, we experienced a technical issue a month ago and hired multiple contractors to work on it. It's all fixed now, but please reach out to us if you encounter any further problems. Thank you!

Thank you for your feedback. We understand your frustrations and hear you - we recently hired someone for full-time courtesy attendant who will also be helping us in the office and answering emails. We do everything we can to give our residents quick answers, but due to the large volume of calls we receive daily, a good way to contact us is through email. We respond to emails regularly and will assist you asap. Thanks again.

We truly appreciate your kind comments about Yesenia! We know she will be thrilled to hear that your move-in was fast and straightforward; this is one of our main goals during move-in. Welcome home to Ascent!

Thank you for your feedback! We ask all our residents to be courteous and neighborly, so please reach out if there's a particular situation you'd like to discuss with us! Thank you for highlighting our great amenities and for being a resident at Ascent.