5805 Charlotte Drive
San Jose, CA 95123
Thank you for your feedback. We understand your frustrations and hear you - we recently hired someone for full-time courtesy attendant who will also be helping us in the office and answering emails. We do everything we can to give our residents quick answers, but due to the large volume of calls we receive daily, a good way to contact us is through email. We respond to emails regularly and will assist you asap. Thanks again.