| Number of reviews in the past 365 days | 38 |
| Percentage of reviews responded to | 44.74% |
| Average time to respond to reviews | 104.18 days |
Elan At River Oaks
345 Village Center Drive, San Jose, CA 95134
345 Village Center Drive, San Jose, CA 95134
Floor Plans
- $2,231+
- $2,294+
- $2,897+
- Up to 6 weeks off! See leasing for details.
MOVE-IN SPECIALS
Contact Property
Elan At River Oaks
345 Village Center Drive
San Jose, CA 95134
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (634 Reviews)
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AVERAGE RATINGSee Rating Breakdown
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Verified Resident 772186 • 2019 - 2020 Not Recommended
Updated 05/25/2020
Reviewed 05/25/2020
Old and slightly less maintenance. Lacks value for money, expensive compared to competition nearby. Their 1 bed apartments are extremely small. Carpets are old and occasional bugs can be seen. Unassigned parking. See More
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Verified Resident 590430 • 2007 - 2020 Recommended
Updated 05/18/2020
Reviewed 05/18/2020
My experience has been very good. (I will point out that I do not agree with a 200 character minimum for this cell, if anyone cares. That said, I am generally positive in my view of the community and the neighborhood). Thanks. See More
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Verified Resident 352853 • 2015 - 2020 Not Recommended
Updated 05/18/2020
Reviewed 04/10/2017
More recently, I've been a bit underwhelmed with my experience her. I had an incident that seemed quite inappropriate given the current shelter in place restrictions, and I would not recommend this community to anyone as a result. The maintenance staff is quite good. The people… See More
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Verified Resident 767988 • 2016 - 2020 Recommended
Updated 05/11/2020
Reviewed 05/11/2020
Very peaceful and pleasant to live in. I had been living in Elan since 2016 and I have never had any issue with neighbors, or noise. The surrounding is well kept. We have gated parking space and professional technicians. They attend to our needs quickly. I… See More
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Verified Resident 759640 • 2019 - 2020 Not Recommended
Updated 04/15/2020
Reviewed 04/15/2020
A mixed bag. Living in the current house has been a nightmare due to a neighbor. The leasing office has not been proactive in resolving the issue even after multiple occurrences. Security system upgrade was disastrous with no backup measures, and all security cameras off at… See More
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Verified Resident 754798 • 2020 Recommended
Updated 03/23/2020
Reviewed 03/23/2020
- Staff is fantastic. - Horrible filthy basement and door entrance to the building - again please dont point this at staff, they are great. This is a building/structural problem. - The entrace has two cardboard bins, they make the entrance look so unwelcoming. would be… See More
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Verified Resident 752504 • 2014 - 2020 Recommended
Updated 03/16/2020
Reviewed 03/16/2020
Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. See More
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Verified Resident 750070 • 2018 - 2020 Recommended
Updated 03/05/2020
Reviewed 03/05/2020
A very nice community with an open space in the building. Gated community with huge parking in the basement which is also gated. Excellent amenities with spa, gym, pool, bbq ares and tennis courts. A descent community to live in. See More
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Verified Resident 749837 • 2020 Recommended
Updated 03/05/2020
Reviewed 03/05/2020
Here I want to have my own experiences tell us that rent a house, for all to share, because I can't speak English, can only use the translator to communicate with them when renting, this will give the staff increase a lot of unnecessary trouble, but… See More
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Verified Resident 688660 • 2019 - 2020 Not Recommended
Updated 03/04/2020
Reviewed 09/02/2019
My primary concern is maintenance. Numerous elevator failures and it is still not fixed. Probably because the company won't let maintenance hire qualified technicians. They just send a maintenance guy over to reset it. Except when it fails late in the day, it is down now.… See More
Elan At River Oaks Manager26/26/2019
Thank you for sharing your thoughts. Our team is troubled by your review because your experience does sound frustrating. We sincerely apologize for letting you down and inconveniencing you. Our team would like to learn more about what happened, so we can make things right and we invite you to reach out to us via email at [email protected] We hope to connect promptly to make sure all service requests are corrected and responded to in a timely manner.
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Verified Resident 749717 • 2019 - 2020 Recommended
Updated 03/04/2020
Reviewed 03/04/2020
its a very very clean ,peaceful apartments ,management also very cooperative ,helpful .all the major stores are near to it , its a very green society , lot of walking space , swinging pool are very clean See More
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Verified Resident 741460 • 2019 - 2020 Recommended
Updated 02/03/2020
Reviewed 02/03/2020
The office staff is very friendly and responsive. It seems to be a well run operation. The requirement to add insurance and push all utility costs to the renter makes the price high for an older building with less than optimal insulation (single pane windows). See More
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Verified Resident 727599 • 2019 Recommended
Updated 12/13/2019
Reviewed 12/13/2019
Apartments are good but the outside area, parking entrances and the corridors are not well maintained or cleaned. There is always water leaking around in P1 and the entryway to the elevator is so dirty/slippery. See More
Elan At River Oaks Manager16/16/2019
Hi there, thank you for reviewing our community. We appreciate your feedback and time to bring to our attention your concerns. Feel free to contact us to discuss, thank you for being a resident at Elan.
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Verified Resident 718960 • 2018 - 2019 Recommended
Updated 11/18/2019
Reviewed 11/18/2019
Great community, clean and quiet too. Mostly friendly people around. My room overlooks the pool and my patio is huge which is the main reason why I took this place. When I walked in, it felt like home and I have not stopped feeling that way… See More
Elan At River Oaks Manager26/26/2019
Hi there! Thank you so much for sharing these kind words about Elan at River Oaks Apartments. It's great to read that you have enjoyed our location, amenities, and spacious patios. We appreciate you taking time to provide us a review. We look forward to continuing to provide you the best in apartment living.
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Verified Resident 425099 • 2019 Recommended
Updated 11/05/2019
Reviewed 11/28/2017
Although my move in date was moved at the last moment by Gaby and Demetrius helped me with a smooth shift in . and also to Jonny, the maintenance manager to get the apartment ready for us well in time for a smooth move in See More
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Verified Resident 714216 • 2017 - 2019 Recommended
Updated 11/05/2019
Reviewed 11/05/2019
typical money grab apartment in San Jose. Caters to temporary high tech employees that will transition to other housing soon. Not recommended as a long term housing facility. I don't know my neighbor's names. See More
Elan At River Oaks Manager20/20/2019
Thank you for sharing, we're sorry to hear about your experience so far. Please visit our Leasing office to connect with our team about our upcoming Resident Events, this is great way to meet your neighbors! Thank you for your feedback and we look forward to going over your concerns and talking to you soon!
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Verified Resident 249193 • 2014 - 2019 Recommended
Updated 11/04/2019
Reviewed 05/29/2017
A nice apartment. The only complaint I have is the rapid turn-over of the renters. This creates some issues. People are constantly moving in and out. One never really knows your neighbor. There are also some issues with the time of day that moving occurs. See More
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Verified Resident 419205 • 2017 - 2019 Recommended
Updated 10/28/2019
Reviewed 11/13/2017
Excellent, except that better sound insulation is needed between floors and around air handlers. Water use noise from upstairs apartments is very loud. Security is excellent, grounds are very well maintained, and staff is friendly and effective. See More
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Verified Resident 711060 • 2019 Recommended
Updated 10/28/2019
Reviewed 10/28/2019
over all very bad experience all ladies at leasing office needed to be kind and cooperative . when they send email to new resident to upload something they need to check it on timely manner and notify if there is anything missed. if they don't check… See More
Elan At River Oaks Manager20/20/2019
Thank you so much for the in-depth feedback on your move in experience. We would like to address the issues you posted and will do everything in their power to aid you in this, as our goal is to ensure a high-quality living experience for our residents. We apologize that the first impression didn't meet your expectations. If there are any additional concerns you would like to discuss, please don't hesitate to contact our office. We look forward to providing you with a more positive experience.
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Verified Resident 711034 • 2016 - 2019 Recommended
Updated 10/28/2019
Reviewed 10/28/2019
Great place to live. Friendly, helpful & very professional team. Well maintained apartments. Close to all essential places like work, school, shopping. We have been living here since 4 years, may extend a few more years. See More
Elan At River Oaks Manager20/20/2019
Thank you for the fantastic review! We are pleased to hear management has provided you with excellence service. Our team at Elan at River Oaks apartments is proud to provide our residents with prompt and attentive service in all aspects. Our community was designed with relaxation and serenity in mind, and it is rewarding to hear we succeeded in doing so. We'd like to congratulate you on your 4th year with us and look forward to serving you for years to come!
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Verified Resident 709711 • 2016 - 2019 Not Recommended
Updated 10/23/2019
Reviewed 10/23/2019
The layout of the apartments are good. The appliances are very old. When we moved in the carpet wasn't new and it looks pretty bad after living here for more than 3 years. The paint job that was done before we moved in wasn't great and… See More
Elan At River Oaks Manager25/25/2019
Hi, thanks for reaching out with your concerns. Your comfort is very important to us and we'd love to talk to you in person to discuss further, our door is always open for you. We appreciate your residency and thank you for calling Elan your home for 3 years! We look forward to connecting soon and working to improve your experience.
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Verified Resident 706730 • 2018 - 2019 Recommended
Updated 10/14/2019
Reviewed 10/14/2019
The apartments are clean, a good size and well ordered. The facilities are good with swimming pools, tennis courts and gyms and the environment is very pleasant The location is also very good with nice walks nearby See More
Elan At River Oaks Manager26/26/2019
Hi, we are incredibly humbled by your generous review - thank you very much! The comfort of our residents is a top priority for us, so we appreciate you spotlighting our wonderful amenities as well as the conveniences our location has to offer! We look forward to continuing exceeding your expectations; thank you for making Elan your home!
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Verified Resident 704026 • 2019 Recommended
Updated 10/07/2019
Reviewed 10/07/2019
I have just moved to my place, but the process was really simple and fast. Since the tour, the staff did everything they could to help in my decision, answering all questions. The keys were available at the defined time and the apartment was very clean.… See More
Elan At River Oaks Manager26/26/2019
Hello there, we're ecstatic to hear that you've settled in very nicely into Elan at River Oaks- thank you so much for the awesome review! The comforts of our residents are a top priority for us, so we're proud to hear that you've had an amazing experience with our team and your move in. Should you ever need help with anything else, please don't hesitate to ask!
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Verified Resident 703670 • 2016 - 2019 Recommended
Updated 10/06/2019
Reviewed 10/06/2019
adfssssssssssssssssssssssssssssssssssssssssssssssssssssssss See More
Elan At River Oaks Manager26/26/2019
Hello, thank you for review. We would greatly appreciate details about your review of Elan. Feel free to contact us in regards to your review. We appreciate your residency and hope to hear from you soon!
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Verified Resident 418375 • 2018 - 2019 Recommended
Updated 09/30/2019
Reviewed 11/13/2017
Elan Village is really a good community. In Silicon Valley it is affordable compare to any other apartment. The neighborhood has a lot of nice people and friendly stuff. We are now moving out but I would totally recommend it to a friend the maintain service… See More
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Features & Amenities
General
- Additional Storage
- Business Center
- Clubhouse
- Elevator
- Fitness Center
- Gated Access
- On-Site Maintenance
- On-Site Management
- One and Two Bedroom Floorplans
- Package Receiving Service
- Panel Doors with Premium Hardware
- Pool
- Recreation Room
- Smoke Free and Dog Friendly Community
- Tennis Court
- Vaulted Ceilings on Top Floor
Pets
- Cats Allowed
Rent: $25
Comments: See Pet Acceptance Criteria - Dogs Allowed
Rent: $50
Restrictions: Dogs are restricted by breed and Shea Apartments does not allow any of the following breeds or any mix of the following breeds: Akita, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd, Mastiff, Shar Pei, Rottweiler, Pit Bull Terrier including Staffordshire Terrier, Am. Staffordshire Terrier or Bull Terrier, Presa Canario or Wolf Dog.
Comments: See Pet Acceptance Criteria
Floor Plans & Pricing
MOVE-IN SPECIAL:
- Up to 6 weeks off! See leasing for details.
Studio, 1 Bathroom
- Price
$2,231 - $5,668
- SQ. FT.
532
- AvailableAvail.
9 Units
- Model
Plan SA
View Floor Plan
1 Bedrooms, 1 Bathroom
- Price
$2,294 - $5,000
- SQ. FT.
540 - 597
- AvailableAvail.
17 Units
- Model
Plan 1A
View Floor Plan
- Price
$2,585 - $5,877
- SQ. FT.
780
- AvailableAvail.
19 Units
- Model
Plan 1C
View Floor Plan
- Price
$2,623 - $5,655
- SQ. FT.
760 - 809
- AvailableAvail.
7 Units
- Model
Plan 1B
View Floor Plan
2 Bedrooms, 2 Bathrooms
- Price
$2,897 - $7,089
- SQ. FT.
1,082 - 1,103
- AvailableAvail.
23 Units
- Model
Plan 2B
View Floor Plan
- Price
$2,954 - $7,313
- SQ. FT.
1,062 - 1,195
- AvailableAvail.
8 Units
- Model
Plan 2A
View Floor Plan
- Price
$3,587 - $7,878
- SQ. FT.
1,223
- AvailableAvail.
2 Units
- Model
Plan 2C
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
North San Jose Studio, One and Two Bedroom Apartments Connected to River Oaks Retail and Near the Airport and Downtown. Élan at River Oaks Apartments has been redesigned inside and out for the Silicon Valley mover who craves sleek architecture and a distinctive urban chic vibe. This San Jose apartment community’s classic styling and luxurious amenities make it a great place for entertaining guests, lively conversation, people watching, and experiencing the undeniable networking opportunities in the capital of the Silicon Valley. Relax by one of the resort-style pools, break a sweat in the fitness center, or simply stroll along serene waterscapes and lakes. Unwind with your friends in the gaming lounge outfitted with Wii and PlayStation or get your game going out on the tennis courts. The resident lounge and gourmet kitchen are the perfect location to host your next holiday get together. From the moment you enter these San Jose apartments you’ll sense the passion in the workmanship and design. The quality of the interior appointments include upscale features like wood style flooring, gorgeous white cabinetry, granite countertops and all important name brand appliances. Élan Apartments is located adjacent to River Oaks Retail with Starbucks, Subway and many other conveniences just minutes from your front door. These San Jose apartments are situated close to many of Silicon Valley’s major employers, restaurants, shopping, entertainment centers and freeways. Come experience the quintessential Silicon Valley lifestyle in an apartment developed, owned and managed by Shea Properties and see why Shea was recognized as one of the Top Five portfolios in the nation for customer satisfaction based upon Resident Surveys by SatisFacts Research, LLC. Connected to River Oaks Retail with Starbucks, Subway, restaurants and shops Unlimited gated parking with storage available Modern amenities including resident lounge with TV screening area and kitchen, cyber cafe
Office Hours Closed
- Sunday: 11:00 AM - 05:00 PM
- Monday - Saturday: 09:00 AM - 06:00 PM
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Elan At River Oaks is a 532 - 1,223 sqft apartment in San Jose in zip code 95134. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $2,231 - $7,878. Nearby cities include Campbell, Santa Clara, Monte Sereno, Los Gatos, and Cupertino. 95054, 95002, 95035, 95131, and 95050 are nearby zip codes.
