What are noise levels like at Elan At River Oaks?

The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Elan At River Oaks?

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Elan At River Oaks?

The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 91.11% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 38.4 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?

Up to 8 weeks off! See leasing for details.

Ratings & Prices for Elan At River Oaks, San Jose, CA

Renter Ratings

Noise	N/A
Grounds	4.1
Safety	3.8
Office Staff	4.2
Maintenance	4
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.1/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	3.4/5

Review Count

Number of reviews in the past 365 days	45

Manager's Review Engagement

Percentage of reviews responded to	91.11%

Manager's Review Reply Time

Average time to respond to reviews	38.4 days

Ratings & Reviews (671 Reviews)

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Verified Resident 875333 • vrp • 2021

02/22/2021

Elan apartments are amazing! I was able to apply, chat with staff and move in to my new place in under one week. The units are clean, spacious and luxurious. I love my new home. There are 3 pools, tennis courts and community BBQs and I… See More

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Verified Resident 875060 • vrp • 2019 - 2021

02/22/2021

Pretty good value. Reduced prices due to Covid-19 and the excess of available units. They are willing to listen to any special requests and accommodating them. Courteous staff. Keeps up with all the county protocols. See More

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Verified Resident • vrp • 2020 - 2021

02/11/2021

Its great community to live in. Waiting for amenities to open. I really like the ponds and ducks its add to the ambience of the community. The food trucks for lunch is also a plus. All the apartments have ample sun light in the morning.

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Elan At River Oaks Manager

02/17/2021

Hi there! Thank you so much for taking the time out of your day to leave us a review! We are so pleased that you are enjoying our natural surroundings here at Elan! We are hoping to have more Food Trucks and open amenities for you to enjoy in the near future. Thank you for sharing and we hope you continue to enjoy your stay here at Elan!

Verified Resident • vrp • 2021

02/08/2021

The move in process was seamless. The apartment was clean but had some small re-work to do such as blinds were missing and broken, the freezer bar was out. Overall Elan Village is peaceful, safe and clean community.

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Elan At River Oaks Manager

02/16/2021

Hello! Thank you for taking the time to leave a review. We are pleased that you've had a good experience so far and we are always here to help. We are sorry to hear about the issues mentioned and would like to make this right. Please reach out to our Leasing Office at 408-456-0700 to ensure that any pending items are resolved. Again, thank you so much for the positive review!

Verified Resident • vrp • 2015 - 2021

Updated Review

02/08/2021

Great except for HOT WATER! My apartment is well located for my needs! The amenities like parking, tennis, pools, etc are nice and well maintained. Covid controls and policies have been observed, and I feel comfortable.

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Elan At River Oaks Manager

02/16/2021

Hello! Thanks so much for sharing about our great location, we love the convenience of the stores and our various amenities and are glad you do as well! We strive to get everything in proper working order and appreciate your feedback about your hot water. Please call our leasing office at 408-456-0700 so that we can further assist you. We appreciate you taking the time to leave us a review.

2 Previous Reviews· Last 01/25/2021

Verified Resident • vrp • 2019 - 2021

Updated Review

01/25/2021

It's a very good place. All my demands was promptly solved by the Elan team. Due to pandemic I considering to move to a shipper place. I'm working from home and I don't need to stay close to the office anymore. I can consider to stay… See More

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Elan At River Oaks Manager

01/26/2021

Hi there! Thank you so much for sharing about your experience! We are glad that our team was able to help out with the issues you experienced and take care of you. If you would like to discuss your renewal, please reach out to 408-456-0700. We would love the opportunity to keep you as a resident of Elan!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

01/05/2021

I used to live at Elan back in 2012 and I had an amazing experience. I recently moved again on 2020 and they have areas of opportunity to improve on the maintenance of the apartments. AC furnace units are too loud and one of the elevators… See More

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Elan At River Oaks Manager

01/07/2021

Hello! Thank you for taking the time to provide us with feedback on your experience living at Elan. We are happy you have chosen to return to Elan and we are sorry to hear that it has been less than satisfactory. We would love the opportunity to turn your experience around. Please feel free to contact us by phone at (408)456-0700 or e-mail us directly if you would like to discuss the details of your review further. We hope to hear from you soon.

Verified Resident • vrp • 2020 - 2021

01/05/2021

There are few problems with the unit, But overall the apartment has lot of parking spots and the appartment is nice and comfortable. Wish the kitcken is big and comes with a Pantry unit. The storage units are not in the appartment. But within the building… See More

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Elan At River Oaks Manager

01/05/2021

Thank you for taking the time to leave us review. We want to make sure every resident has a positive experience with Elan. You are always welcome to talk to our team about any concerns you are having with your apartment. We look forward to hearing from you.

Verified Resident • vrp • 2020 - 2021

Updated Review

01/04/2021

Really nice, well kept, service is fast and prompt. You can hear what's going on outside but more or less it's not super disruptive. Laundry in unit is super nice. Office cleans your apartment before move in. Be aware of super sensitive smoke detectors.

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Elan At River Oaks Manager

01/05/2021

Hi Resident! We appreciate your great review and are pleased to hear you've found our service to be fast and prompt. Thank you so much for sharing and we hope you continue to love living at Elan!

Previous Review

· 12/14/2020

Verified Resident • vrp • 2020

12/28/2020

The community is good, houses are nice. We had some issues in the beginning but now all of them are being taken care of. One main thing is about safety, I feel. Anyone can come from the secret doors in the garage.

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Elan At River Oaks Manager

12/29/2020

Hi there! Thank you for sharing about your experience. We are glad that our team was able to help out with the issues you experienced and take care of you! Regarding safety, we appreciate your feedback and you are always welcome to talk to us about your concerns. Your comfort is important to us!

Verified Resident • vrp • 2020

12/28/2020

Apartments are clean and very well maintained. The community is great and grocery stores, parks are all quite near. Overall it's a great experience living here and I would definitely recommend this community.

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Elan At River Oaks Manager

12/29/2020

Hello! Thanks so much for sharing about our great location, we love the convenience of the stores and parks and are glad you do as well! We are pleased that you've had a great experience so far and we are always here to help. Thanks for your recommendation!

Verified Resident • vrp • 2020

Updated Review

12/24/2020

I think that this nature environment is very good. and I sometimes find squirrels. But I have only lived for a month and the elevator was out of order. Therefore,I am a little worried about getting on the elevator. See More

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Elan At River Oaks Manager

12/29/2020

Hi there! We are so pleased that you are enjoying our natural surroundings here at Elan! We strive to get everything in proper working order and appreciate your feedback about our elevator. If there is anything you need, don't hesitate to reach out.

Previous Review

· 12/19/2020

Verified Resident • vrp • 2018 - 2020

12/07/2020

Elan is good community to live in, only things bothered me, they give great offers to new lease. But once you go for re-new, staff is least bothered. With current market, their are much better options on given rental plan.

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Elan At River Oaks Manager

01/07/2021

Hello! Thank you for taking the time to write a review. We are happy to hear that you like living here! We'd love to hear from you and discuss your concerns regarding renewals. Please reach out to our Leasing Office at 408-456-0700 at any time to discuss your concerns. Thanks again for providing your feedback!

Verified Resident • vrp • 2019 - 2020

11/30/2020

We love living at Elan. The apartments are a bit old but the management and staff is extremely proactive and very helpful. We haven't had any complaints. The location, close to the Montague expressway, is a plus.

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Elan At River Oaks Manager

12/29/2020

Hello! Thank you so much for sharing about our apartment community. We are thrilled that your interactions with our teams have been great! Let us know if there is anything we can do to enhance your experience.

Verified Resident • vrp • 2020

11/09/2020

Dissapointing so far, I used to live here in 2019, and then moved out in the starting of the month due to my work location. I decided to move back in during the pandemic time, based on my past experience with this place. As it used… See More

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Elan At River Oaks Manager

01/07/2021

Hello! We are sorry to hear that you are unhappy with your experience so far. Taking the time to leave a review allows us the opportunity to improve and turn that experience around into a positive one. We are sorry to hear that our landscaping is becoming a noise concern for you. Our beautiful landscape does require additional cleaning, but maybe there's something we can do to help limit the hours and reduce the frequency of using the blowers. We take all feedback seriously and appreciate you noting your concerns. You are always welcome to talk to our team as well and will work to improve your experience! Please call our leasing office at 408-456-0700 so that we can further assist you.

Verified Resident 839298 • vrp • 2020

11/02/2020

It's lacking maintenance call when needed! and the property grounds need some serious cleaning they are filthy dirty needed some power washing the walkways near apartments living areas look like never been cleaned for years! See More

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Elan At River Oaks Manager

11/20/2020

Hello and thank you for taking the time to leave a review. Our team does have a cleaning schedule for cleaning buildings as well as a landscaping team on the property most of the week to help maintain the landscape. If there are any particular areas you feel have been neglected, please give us a call at 408-456-0700 so that we can make sure to give these areas any attention they need.

Verified Resident 839175 • vrp • 2020

11/02/2020

Just moved in this past month. The office staff was incredibly helpful and answered all of our questions promptly. We needed to have maintenance work done when we moved in and it was resolved within a few days of the request being submitted! So far, we… See More

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Elan At River Oaks Manager

11/10/2020

Hello! Thank you for taking the time to leave a review! We are happy to hear that you are enjoying your new home here at Elan, along with the service from both our office and maintenance staff. Your feedback is appreciated and we look forward to servicing any future request you have.

Verified Resident 836569 • vrp • 2020

10/26/2020

The apartments at Elan are reasonably well-appointed with a certain amenities that are usually very difficult to find at a similar price point. These features includes central air conditioning and plentiful windows in every unit, one or two elevators in each building, virtually unlimited gated parking… See More

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Elan At River Oaks Manager

11/10/2020

Hello! Thank you for sharing such a detailed review of our community. Our team is very happy to hear that your service for both office and maintenance requests have been addressed timely and accurately. It sounds like you are making the most of our convenient open parking within the gated parking areas as well as the serene surroundings with the ponds, trees and wildlife. We appreciate your feedback on the community based apps to communicate and get to know your neighbors better.

Verified Resident 836568 • vrp • 2018 - 2020

10/26/2020

Spacious house plans compared to the competition around for similar to less prices. Great service staff. Amenities at par. No other apartment community has such a nice ventilation which provide maximum sunlight.

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Elan At River Oaks Manager

11/10/2020

Hello! We are really excited to hear that you are enjoying your apartment along with the functionality, lighting and air flow. Here at Elan, we truly aim to provide high quality service from both office and maintenance staff, and we are glad you've had a great experience so far. If you have any future needs, please feel free to contact our leasing office.

Verified Resident 836560 • vrp • 2020

10/26/2020

Friendly and helpful staff made the leasing and move-in process easy for us. Special thanks to Savannah for her support through the process. Nice and well maintained apartments and community. Happy to have chosen elan as our first home.

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Elan At River Oaks Manager

11/10/2020

Hello! Thank you so much for your review! Savannah will be pleased to hear that you are happy with the service she was able to offer and we will be sure to let her know. Moving is always tough so it's nice to know she was able to make your process as smooth as possible. We look forward to assisting you with any future needs so please do not hesitate to reach out.

Verified Resident 834075 • vrp • 2019 - 2020

10/19/2020

My husband and I have lived here for almost a year now and absolutely love it. It's very convenient for both our daily commute and the rent is very reasonable compared to the neighbourhood properties. The community is very well kept and has great amenities including… See More

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Elan At River Oaks Manager

11/10/2020

Hello! Your feedback is greatly appreciated. It sounds like you've grown to know the community well and have made the most of our great location. Thank you for choosing Elan as your home!

Verified Resident 829091 • vrp • 2019 - 2020

10/05/2020

My experience has been terrible. The staff are rude and incompetent. They constantly make mistakes. The property itself is run down, dingy, and downright disgusting. Do not waste your money on this place.

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Elan At River Oaks Manager

10/12/2020

Hello, we are sorry to hear that you are unhappy with your experience so far. Taking the time to leave a review allows us the opportunity to improve and turn that experience around into a positive one. If there are particular areas of the community you feel need to be addressed, we would be glad to have that conversation with you and have those areas addressed. If you would like to discuss this further, feel free to give us a call at 408-456-0700.

Verified Resident 828282 • vrp • 2020

10/05/2020

This is a great community to live in. I have not had any problem so far. Biggest advantage is parking I feel. You don't have to keep wandering in search of a parking spot, there is plenty unassigned space. Maintenance Requests are also taken care timely.… See More

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Elan At River Oaks Manager

10/12/2020

Hello! Thank you for taking the time to leave a review. We are happy to hear that you have enjoyed your service and the advantage of having ample parking available at all times. Although we are only able to complete urgent repairs at the moment, we will gladly fix that door hinge once we are able to resume regular services.

Verified Resident • vrp • 2019 - 2020

10/01/2020

Low lightning in the apartment. Some staff members are really rude. Washer and dryer are old and make lots of noise. Rent stays the same even though amenities can not be accessed. Elevator kept having issues.

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Elan At River Oaks Manager

12/29/2020

Hi there! Thank you for taking the time to leave your feedback. We take all feedback seriously and appreciate you noting your concerns. You are always welcome to talk to our team as well and will work to improve your experience!

Verified Resident 824435 • vrp • 2018 - 2020

09/28/2020

We love it. Quiet, clean, and accessible. It is nearby 101, 880, 237, and 680 which makes accessing work or play super easy! Just far enough from Downtown San Jose to be convenient, but without having to live in DTSJ. Building is affordable and staff is… See More

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Elan At River Oaks Manager

09/30/2020

We love this review, thank you so much for sharing! We are thrilled that you are enjoying your home, our staff and our convenient location to downtown San Jose. Should you need anything, feel free to reach out to our team! Welcome Home!

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Updated Review

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Manager

Features & Amenities

General

Additional Storage

Business Center

Clubhouse

Elevator

Fitness Center

Gated Access

On-Site Maintenance

On-Site Management

One and Two Bedroom Floorplans

Package Receiving Service

Panel Doors with Premium Hardware

Pool

Recreation Room

Smoke Free and Dog Friendly Community

Tennis Court

Vaulted Ceilings on Top Floor

Pets

Cats Allowed
Rent: $25
Comments: See Pet Acceptance Criteria

Dogs Allowed
Rent: $50
Restrictions: Dogs are restricted by breed and Shea Apartments does not allow any of the following breeds or any mix of the following breeds: Akita, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd, Mastiff, Shar Pei, Rottweiler, Pit Bull Terrier including Staffordshire Terrier, Am. Staffordshire Terrier or Bull Terrier, Presa Canario or Wolf Dog.
Comments: See Pet Acceptance Criteria

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,984 - $2,614
SQ. FT.
532
Available
Avail.
3 Units
Model
Plan SA

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$2,136 - $3,356
SQ. FT.
540 - 597
Available
Avail.
7 Units
Model
Plan 1A

View Floor Plan

Price
Price
$2,274 - $3,693
SQ. FT.
780
Available
Avail.
12 Units
Model
Plan 1C

View Floor Plan

Price
Price
$2,288 - $3,708
SQ. FT.
760
Available
Avail.
8 Units
Model
Plan 1B

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$2,795 - $3,739
SQ. FT.
1,082 - 1,103
Available
Avail.
17 Units
Model
Plan 2B

View Floor Plan

Price
Price
$2,875 - $3,730
SQ. FT.
1,062 - 1,069
Available
Avail.
7 Units
Model
Plan 2A

View Floor Plan

Price
Price
$3,250 - $4,365
SQ. FT.
1,223
Available
Avail.
3 Units
Model
Plan 2C

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

North San Jose Studio, One and Two Bedroom Apartments Connected to River Oaks Retail and Near the Airport and Downtown. Élan at River Oaks Apartments has been redesigned inside and out for the Silicon Valley mover who craves sleek architecture and a distinctive urban chic vibe. This San Jose apartment community’s classic styling and luxurious amenities make it a great place for entertaining guests, lively conversation, people watching, and experiencing the undeniable networking opportunities in the capital of the Silicon Valley. Relax by one of the resort-style pools, break a sweat in the fitness center, or simply stroll along serene waterscapes and lakes. Unwind with your friends in the gaming lounge outfitted with Wii and PlayStation or get your game going out on the tennis courts. The resident lounge and gourmet kitchen are the perfect location to host your next holiday get together. From the moment you enter these San Jose apartments you’ll sense the passion in the workmanship and design. The quality of the interior appointments include upscale features like wood style flooring, gorgeous white cabinetry, granite countertops and all important name brand appliances. Élan Apartments is located adjacent to River Oaks Retail with Starbucks, Subway and many other conveniences just minutes from your front door. These San Jose apartments are situated close to many of Silicon Valley’s major employers, restaurants, shopping, entertainment centers and freeways. Come experience the quintessential Silicon Valley lifestyle in an apartment developed, owned and managed by Shea Properties and see why Shea was recognized as one of the Top Five portfolios in the nation for customer satisfaction based upon Resident Surveys by SatisFacts Research, LLC. Connected to River Oaks Retail with Starbucks, Subway, restaurants and shops Unlimited gated parking with storage available Modern amenities including resident lounge with TV screening area and kitchen, cyber cafe

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