Elan At River Oaks

345 Village Center Drive, San Jose, CA 95134

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Elan At River Oaks

345 Village Center Drive

San Jose, CA 95134

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
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4.3National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.4
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.6
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.6
Work Order
Our team's performance in responding to service requests.
79%RECOMMENDED
THIS PROPERTY
VS
67%CITY AVERAGE

Ratings & Reviews

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Verified Resident 718960 2018 - 2019 Recommended
Reviewed 11/18/2019
Great community, clean and quiet too. Mostly friendly people around. My room overlooks the pool and my patio is huge which is the main reason why I took this place. When I walked in, it felt like home and I have not stopped feeling that way… See More
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Verified Resident 714216 2017 - 2019 Recommended
Reviewed 11/05/2019
typical money grab apartment in San Jose. Caters to temporary high tech employees that will transition to other housing soon. Not recommended as a long term housing facility. I don't know my neighbor's names. See More
Elan At River Oaks Manager11/20/2019

Thank you for sharing, we're sorry to hear about your experience so far. Please visit our Leasing office to connect with our team about our upcoming Resident Events, this is great way to meet your neighbors! Thank you for your feedback and we look forward to going over your concerns and talking to you soon!

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Verified Resident 711060 2019 Recommended
Reviewed 10/28/2019
over all very bad experience all ladies at leasing office needed to be kind and cooperative . when they send email to new resident to upload something they need to check it on timely manner and notify if there is anything missed. if they don't check… See More
Elan At River Oaks Manager11/20/2019

Thank you so much for the in-depth feedback on your move in experience. We would like to address the issues you posted and will do everything in their power to aid you in this, as our goal is to ensure a high-quality living experience for our residents. We apologize that the first impression didn't meet your expectations. If there are any additional concerns you would like to discuss, please don't hesitate to contact our office. We look forward to providing you with a more positive experience.

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Verified Resident 711034 2016 - 2019 Recommended
Reviewed 10/28/2019
Great place to live. Friendly, helpful & very professional team. Well maintained apartments. Close to all essential places like work, school, shopping. We have been living here since 4 years, may extend a few more years.
Elan At River Oaks Manager11/20/2019

Thank you for the fantastic review! We are pleased to hear management has provided you with excellence service. Our team at Elan at River Oaks apartments is proud to provide our residents with prompt and attentive service in all aspects. Our community was designed with relaxation and serenity in mind, and it is rewarding to hear we succeeded in doing so. We'd like to congratulate you on your 4th year with us and look forward to serving you for years to come!

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Verified Resident 709711 2016 - 2019 Not Recommended
Reviewed 10/23/2019
The layout of the apartments are good. The appliances are very old. When we moved in the carpet wasn't new and it looks pretty bad after living here for more than 3 years. The paint job that was done before we moved in wasn't great and… See More
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Verified Resident 706730 2018 - 2019 Recommended
Reviewed 10/14/2019
The apartments are clean, a good size and well ordered. The facilities are good with swimming pools, tennis courts and gyms and the environment is very pleasant The location is also very good with nice walks nearby See More
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Verified Resident 704026 2019 Recommended
Reviewed 10/07/2019
I have just moved to my place, but the process was really simple and fast. Since the tour, the staff did everything they could to help in my decision, answering all questions. The keys were available at the defined time and the apartment was very clean.… See More
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Verified Resident 703670 2016 - 2019 Recommended
Reviewed 10/06/2019
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Verified Resident 696625 2019 Recommended
Reviewed 09/17/2019
We absolutely love it here! The office staff is super helpful and very responsive. The best part of living here is the coordination between the office and maintenance staff. Maintenance requests are taken care of quickly. The maintenance staff are very professional and go above and… See More
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Verified Resident 696102 2016 - 2019 Not Recommended
Reviewed 09/16/2019
Maintenance requests are not performed in a timely manner and take more than two days to perform/resolve. Our kitchen sink is not working properly for three days which requires the use of the dishwasher. This is very inconvenient. This is the second time we requested service… See More
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Verified Resident 694348 2019 Not Recommended
Reviewed 09/13/2019
The issue of floor vibrating in master bathroom is persistent (though it happens intermittently), I have asked them since we moved in 2 weeks ago to fix the issue, but they have not fixed it. The master bathroom floor vibrates tremendously when the below unit's AC… See More
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Verified Resident 688660 2019 Not Recommended
Reviewed 09/02/2019
A nice community, but nothing really outstanding. Garage ceiling drips water rich in calcium on cars, causing stains to the paint. Bathroom vanities do not have dreawers. Maintenance response has been good, though past practices are left uncorrected. Light switch was previously disconnected, bad switch left… See More
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Verified Resident 688844 2019 Recommended
Reviewed 09/02/2019
As per today, I have stayed in the apartment for the last 1.5 months and this rating is based on this experience. I have rented a 2 Bed 2 Bath apartment. The apartment is located very well and close to offices like Cisco, Google, Walmartlabs, Apple,… See More
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Verified Resident 688553 2019 Recommended
Reviewed 09/02/2019
Just moved in. The community and apartment has everything we need and wanted. We have not stayed in the apartment yet, so no issues so far but doesn't seem like issues wouldn't be handled as expected. All the staff has been great in every way and… See More
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Verified Resident 669473 2018 - 2019 Recommended
Reviewed 07/25/2019
My experience in this community has been great. The service prompt response is excellent. The area surroundings are very clean. My apartment is comfortable. I am happy I choose Elan Village I am 10 minutes from work, what else can I wish for. See More
Elan At River Oaks Manager08/26/2019

Thank you for your kind words about our community! We are so happy you chose Elan and that you're finding it to be comfortable, clean and with excellent customer service. Let us know if you need anything!

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Resident 2018 - 2019 Not Recommended
Reviewed 06/12/2019
I have never seen a apartment like this one. If zero stars were an option... There are a few things: 1. They don't maintain the property properly. I reported air conditioner issues multiple times but I was pushed back. The air conditioner doesn't work at all… See More
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Resident 2017 - 2019 Not Recommended
Reviewed 06/08/2019
I lived here for two years. It is a OK place, if you have no other choices. It was cheaper than other places and it is a very quiet complex. There are a few things I did not like at all: 1- it is a pet-friendly… See More
Elan At River Oaks Manager09/05/2019

Thank you for leaving feedback for our community. We are glad you find Elan to be a good value and very quiet! We appreciate reviews like yours and encourage all our residents to report messes to the office so we can clean it right away. Pet owners are expected to clean up after their pets, but when things get missed we do our best to clean up the grounds. As people report issues we send porters over to pick up, powerwash, and neutralize smells. If you see a fellow resident not picking up after their pet, please let us know so we can address the issue with them directly. Thanks again for your feedback and thanks for being a resident of Elan!

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Verified Resident 647973 2015 - 2019 Recommended
Reviewed 06/03/2019
I feel it's all good in general until it starts the newly painting on each building recently - the black and white color looks cold and not the homey Elan I loved any more. This will be the main reason if I decide not to live… See More
Elan At River Oaks Manager08/26/2019

Thank you for your review! We are sorry to hear that you aren't fond of the new paint color but hope that you are enjoying the other updates we've made to the property. Thank you for your residency.

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Verified Resident 645146 2019 Recommended
Reviewed 05/27/2019
Great community with good facilities. Nice and friendly staff. Very peaceful community. Accessibility to 101 and 880 is great. Service provided is professional and prompt. Affordable rent also has option for AT&T fiber connection
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Verified Resident 642512 2019 Recommended
Reviewed 05/20/2019
All is great! The place is beautiful, the external areas are clean, the staff is very attentive. One of the most important thing is the silence. I love the silence of this place. The apartments are excellent. I recommend this place for everyone. See More
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Verified Resident 639588 2017 - 2019 Not Recommended
Reviewed 05/13/2019
It's nice to stay in elan, except that rent is going up very high, location is good It's nice to stay in elan, except that rent is going up very high, location is good It's nice to stay in elan, except that rent is going up… See More
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Verified Resident 627542 2018 - 2019 Recommended
Reviewed 04/15/2019
Good value. Wall is a little thin. Aaaaaaaaaaaaaaaaaaaaandndndmdkdkddkdkkdkdkdmdmdmdmdmmnfnffn
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Verified Resident 619661 2018 - 2019 Recommended
Reviewed 03/25/2019
Overall, Elan has plenty of favorable amenities: no shortage of parking within garages for residents and guests, in-unit washers/dryers, updated appliances, responsive maintenance staff, gyms and pools, a/c and heating, courtesy security patrols available at night (this has improved over time!), and more. Roads do tend… See More
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Verified Resident 616929 2019 Recommended
Reviewed 03/18/2019
Very quiet and peaceful. Everyone was courteous. Moving in was easy. All utilities tuned on. It is great that everything is done on computer as well. I found this place and moved in in one week. is a very good service to use and I have… See More
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Verified Resident 614135 2016 - 2019 Not Recommended
Reviewed 03/11/2019
I have had a decent experience here. There are times when the maintenance staff or leasing management are slow and incompetent. Things break down all the time in the apartment as well as in the community. For example, the garage door for the parking garage seemed… See More
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Features & Amenities

General

  • Additional Storage
  • Business Center
  • Clubhouse
  • Elevator
  • Fitness Center
  • Gated Access
  • On-Site Maintenance
  • On-Site Management
  • One and Two Bedroom Floorplans
  • Package Receiving Service
  • Panel Doors with Premium Hardware
  • Pool
  • Recreation Room
  • Smoke Free and Dog Friendly Community
  • Tennis Court
  • Vaulted Ceilings on Top Floor

Pets

  • Dogs Allowed
    Rent: $50
    Restrictions: Dogs are restricted by breed and Shea Apartments does not allow any of the following breeds or any mix of the following breeds: Akita, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd, Mastiff, Shar Pei, Rottweiler, Pit Bull Terrier including Staffordshire Terrier, Am. Staffordshire Terrier or Bull Terrier, Presa Canario or Wolf Dog.
    Comments: See Pet Acceptance Criteria
  • Cats Allowed
    Rent: $25
    Comments: See Pet Acceptance Criteria

Floor Plans & Pricing

MOVE-IN SPECIAL:

    Studio, 1 Bathroom

    • Price

      $2,412 - $4,917

    • SQ. FT.

      532

    • Available
      Avail.

      1 Units

    • Model

      Plan SA

    1 Bedrooms, 1 Bathroom

    • Price

      $2,392 - $5,000

    • SQ. FT.

      540 - 597

    • Available
      Avail.

      11 Units

    • Model

      Plan 1A

    • Price

      $2,572 - $5,000

    • SQ. FT.

      780

    • Available
      Avail.

      16 Units

    • Model

      Plan 1C

    • Price

      $2,634 - $5,000

    • SQ. FT.

      760

    • Available
      Avail.

      6 Units

    • Model

      Plan 1B

    2 Bedrooms, 2 Bathrooms

    • Price

      $2,828 - $4,806

    • SQ. FT.

      1,062 - 1,069

    • Available
      Avail.

      12 Units

    • Model

      Plan 2A

    • Price

      $2,837 - $4,663

    • SQ. FT.

      1,082 - 1,103

    • Available
      Avail.

      35 Units

    • Model

      Plan 2B

    • Price

      $3,173 - $5,027

    • SQ. FT.

      1,223

    • Available
      Avail.

      3 Units

    • Model

      Plan 2C

    Disclaimer: Special, prices and availabilities subject to change.

    Leasing

    Up to 1 month free - see leasing for details! North San Jose Studio, One and Two Bedroom Apartments Connected to River Oaks Retail and Near the Airport and Downtown. Élan at River Oaks Apartments has been redesigned inside and out for the Silicon Valley mover who craves sleek architecture and a distinctive urban chic vibe. This San Jose apartment community’s classic styling and luxurious amenities make it a great place for entertaining guests, lively conversation, people watching, and experiencing the undeniable networking opportunities in the capital of the Silicon Valley. Relax by one of the resort-style pools, break a sweat in the fitness center, or simply stroll along serene waterscapes and lakes. Unwind with your friends in the gaming lounge outfitted with Wii and PlayStation or get your game going out on the tennis courts. The resident lounge and gourmet kitchen are the perfect location to host your next holiday get together. From the moment you enter these San Jose apartments you’ll sense the passion in the workmanship and design. The quality of the interior appointments include upscale features like wood style flooring, gorgeous white cabinetry, granite countertops and all important name brand appliances. Élan Apartments is located adjacent to River Oaks Retail with Starbucks, Subway and many other conveniences just minutes from your front door. These San Jose apartments are situated close to many of Silicon Valley’s major employers, restaurants, shopping, entertainment centers and freeways. Come experience the quintessential Silicon Valley lifestyle in an apartment developed, owned and managed by Shea Properties and see why Shea was recognized as one of the Top Five portfolios in the nation for customer satisfaction based upon Resident Surveys by SatisFacts Research, LLC. Connected to River Oaks Retail with Starbucks, Subway, restaurants and shops Unlimited gated parking with storage available Modern amenities including resident lounge

    Management Company: Shea Properties

    Office Hours Open Now!

    • Sunday: 11:00 AM - 05:00 PM
    • Monday - Saturday: 09:00 AM - 06:00 PM

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    Elan At River Oaks Gallery

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    Elan At River Oaks is a 532 - 1,223 sqft apartment in San Jose in zip code 95134. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $2,392 - $5,027. Nearby cities include Campbell, Santa Clara, Monte Sereno, Los Gatos, and Cupertino. 95054, 95002, 95035, 95131, and 95050 are nearby zip codes.

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    Elan At River Oaks

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    Management Photos (25)

    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
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    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
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    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/22/2019) Image of Elan At River Oaks in San Jose, CA
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    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA
    • (Manager photo uploaded on 02/21/2019) Image of Elan At River Oaks in San Jose, CA

    Provided by Other Residents

    Resident Photos (2)

    • (Resident photo uploaded on 05/30/2011) Image of Elan At River Oaks in San Jose, CA
    • (Resident photo uploaded on 11/10/2009) Image of Elan At River Oaks in San Jose, CA
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