A mixed bag. Living in the current house has been a nightmare due to a neighbor. The leasing office has not been proactive in resolving the issue even after multiple occurrences. Security system upgrade was disastrous with no backup measures, and all security cameras off at the same time.
Manager
6/19/2020
Elan At River Oaks
We want to thank you for providing us with your feedback regarding your experience at Elan, as our goal is to provide an exceptional living experience for all our residents. We would like to extend to you our most sincere apologies for the misunderstanding/experience you encountered. We would like to change your experience and hope to be given the opportunity. Please let us know how we can further assist you.