Review History for msventre

Misora


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msventre

Resident 2018 - 2019

12/4/2019

Renter Beware: This is one of the most unprofessionally managed buildings I have EVER lived in. Grounds: Lobby: Elevators are broken all the time, drunk people passed out and vomit all over the lobby floors and walls. One time I saw a drunk woman in the lobby passed out in a shopping cart covered in urine and vomit. When I came back home EMS was carrying her out of the building. Rats the size of small dogs running around the grounds. Another instance the pool was shut down for several days in the middle of the summer to learn that a guest's child decided to defecate in the pool. At least half the BBQ's are broken at any given time. If you go to the front desk to complain or to pick up a package no one is ever there. Don't be surprised if you find a nail in your car tire due to all the construction that starts ever day at 6:00am, including weekends. Unit: Cheap appliances that break all the time. They didn't even bother to paint the our apt before we moved in and we had holes in the walls. The rugs were brown and stained and when you walked on them, they crunched under your feet. It took them 3 months to fix a light in our bathroom. I had to make several requests to have the toilet seats replaced since they were stained and falling apart. Security: What I really appreciate coming home to several police and swat team members swarming the building with assault rifles drawn shutting down half the building. No one ever bother to communicate what happened. If you park your car in the garage don't be surprised to find your window broken or you bike stolen. We really enjoyed being woken up at 3:00am to the smoke alarms going off (several times) If you have any issues plan on making several attempts including having to take off work in order to get anything resolved and don't plan on ever getting your security deposit back. If you do decide to rent here, you have been warned. Greystar has a D- rating on the Better Business Bureau.
    Manager

    12/9/2019

    Misora
    Msventre, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (408) 551-4601 at your earliest convenience to discuss how we can turn your experience into a positive one.

    Review 25 out of 77

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