#20,928 #56 #1,607

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Santa Palmia

150 Palm Valley Boulevard, San Jose, CA 95123
(228 Reviews)
$447 - $5,259/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Santa Palmia Reviews

(224)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023 - 2024

3/13/2024

Do NOT move here!

Don't move to Palm Valley Blvd with children, pets or the elderly. Currently, and unfortunately, I still live here, but at least once a month the fire alarm goes off! Absolutely INCREDIBLE the IRRESPONSIBILITY! HORRIBLE! The alarm goes off for at least 10 minutes (today,ā€¦Ā See More >
    Review Author Icon

    Fininenstacy

    Resident ā€¢ 2017 - 2022

    11/14/2022

    DONT MOVE HERE!!!

    If you are considering living at any unit at this location, PLEASE READ THIS! You are not moving into a modern apartment! You are moving in to a VERY OLD complex with a TERRIBLE fresh new coat of paint. I have lived here for aboutā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2020

      12/5/2020

      Updated Review (12/05/2020) The Community Manager, Lisa, reached out to us after reading our review. Apparently there was a miscommunication between the leasing and community office. She provided a solution and we discussed issues regarding cleanliness, smoking and neighbors. It is understandable that due toā€¦Ā See More >
        Review Author Icon

        ???_?575

        Resident ā€¢ 2018 - 2020

        5/5/2020

        Do you love fire alarms as much as I do? Morning, afternoon and evening? Especially at night...yeah 3 a.m., 5 a.m. , 7 a.m. all across the environment! Soon, very soon my lease contract will be over and I'll move out of here.. Noisy neighborsā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019

          10/29/2019

          We have been living here for almost 3 years. We came from New York where we lived for 6 years. My husband is military and we had to move because of his work. We had no choice. However we are extremely disappointed with the managerā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            4/19/2019

            Ive lived at this community for four years. It is gated and the grounds are kept very clean. There are a ton of amenities like multiple swimming pools, theatre room, tennis courts, cooking classes, and fun events! Brian rented to us and he was veryā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2018

              6/17/2018

              Moved here for work. Have been here 2 years now. Great service, beautiful property, gated community with lots of amenities. They have cooking and yoga classes which I've never seen anywhere else. There's also fun activities like paint nights and BBQ's they hold each monthā€¦Ā See More >
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                Resident 299408

                Verified Resident ā€¢ 2016 - 2017

                1/10/2017

                The apartment complex is great, nice facilities although there could be more social events or a social room where families and residents can meet and relax. The staff are fantastic and always do their best to help. Rent is high but it isā€¦Ā See More >
                  Review Author Icon

                  Resident 296745

                  Verified Resident ā€¢ 2016 - 2017

                  1/2/2017

                  Everyone is friendly and helpful, it's a beautiful place to live. We are very satisfied so far. Only a few minor flaws in our apartment that maintenance will fix, otherwise everything is ideal. Good place to start our family

                    Review Author Icon

                    Resident 295199

                    Verified Resident ā€¢ 2016

                    12/26/2016

                    First impression with the apartment was not good. There were several issues with maintenance (outlet covers missing, towel hooks, blind covers ) and the cleanliness was sub par. It took the involvement of the managers (maintenance and property) for all issues to be resolved.ā€¦Ā See More >
                      Manager

                      12/30/2016

                      Santa Palmia
                      We're sorry your first impression was a less than ideal experience with us. We hope that your request and concerns were all addressed to your satisfaction If you wish to further discuss your experience. Please contact Lisa Acosta at 408-365-0871 or lacosta@esring.com at your convenience.
                      Review Author Icon

                      Resident 294588

                      Verified Resident ā€¢ 2015 - 2016

                      12/23/2016

                      The complex is beautiful, well maintained. The landlord is very helpful, and if a repair is needed they respond quickly. They promote community and social interaction which is especially helpful when new to the area.

                        Manager

                        12/30/2016

                        Santa Palmia
                        Thank you for taking the time to write a review. We're glad you love living here at Santa Palmia and that you're enjoying Ciro's resident amenities!
                        Review Author Icon

                        Resident 294149

                        Verified Resident ā€¢ 2016

                        12/21/2016

                        I decided to consider Palm Valley Apartments because I received very positive recommendations. I choose it as my new apartment home because the entire complex is exceptional. The facilities, the staff and how the residents are treated is the best I ever experienced. The entire complexā€¦Ā See More >
                          Manager

                          12/30/2016

                          Santa Palmia
                          Thank you for the positive review! It is our goal to provide a relaxing and pleasant environment for our residents to come home to, and we're glad that you're enjoying it here.
                          Review Author Icon

                          ddavis9999

                          Resident ā€¢ 2013 - 2016

                          11/21/2016

                          Hi Peyton...Leasing Office, ?? This is Debra from the Santa Palmia Section...Resident for 3 years and counting!!! ?? I just wanted to Thank You All, including ALL of the Staff, So Very Much for All That You Do in making Living here a Lovely Place to Be!!!ā€¦Ā See More >
                            Manager

                            11/29/2016

                            Santa Palmia
                            Hi Debra! Thank you for taking the time to write a review. We're glad you love living here at Santa Palmia and we are glad to hear you are pleased with the team. We will see you around the office very soon and thank you again for taking the time to post an amazing review.
                            Review Author Icon

                            Resident 279377

                            Verified Resident ā€¢ 2016

                            10/26/2016

                            So far we really love it here. Great community, safe and convenient. The amenities are really nice and the well thought out design is perfect for our needs. I feel very comfortable with my new residence.

                              Manager

                              11/4/2016

                              Santa Palmia
                              Thank you for taking the time to write a review. We're glad you love living here at Santa Palmia and we hope to see you around Ciro's for a coffee or tea very soon.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2015 - 2016

                              10/24/2016

                              We've been living at Santa Palmia for a year and are truly sad to leave. It has been home from home for us and in many ways, a very luxurious home. The facilities at Santa Palmia have been all that we needed and more. Theā€¦Ā See More >
                                Manager

                                11/4/2016

                                Santa Palmia
                                Thank you for taking the time to write a review. We're glad you enjoyed your stay and we wish you the best in your next home.
                                Review Author Icon

                                Resident 270552

                                Verified Resident ā€¢ 2015 - 2016

                                9/12/2016

                                Highly recommended! Nice, clean quiet and safe home apartment.The service from office is wonderful. Not to mention Kyle, James and Arthur, Peyton is the best of the best! Garage parking is very nice. This is the place if you like to keep your car in goodā€¦Ā See More >
                                  Manager

                                  9/14/2016

                                  Santa Palmia
                                  We're pleased to hear of your positive experience with Resident Services, Leasing, and the Maintenance staff here at Santa Palmia! We constantly strive to provide our residents with comfort in their homes. We're glad to have you with us and hope to serve you for many years to come. Don't hesitate to contact us if you need anything
                                  Review Author Icon

                                  295566

                                  Resident ā€¢ 2015 - 2016

                                  9/8/2016

                                  Stay away! The fire alarms regularly go off, often times very late or very early in the mornings. Good luck sleeping through them. The hallways have NO ventilation, so hopefully you like to smell your neighbors cooking! The "security" gates are routinely broken, often for days at aā€¦Ā See More >
                                    Manager

                                    9/14/2016

                                    Santa Palmia
                                    We are sad to hear you had a less than ideal experience with us. We pride ourselves on providing excellent customer service for all of our residents and we are very sorry that we did not meet that expectation with you. I understand that the Business Manager Lisa Acosta has reached out and has resolved your concerns at Santa Palmia. If you would like to further discuss your experience, please contact the General Manager for Palm Valley, Robyn Inaba at (408) 229-2002 or robyni@esring.com at your convenience.
                                    Review Author Icon

                                    Resident 259292

                                    Verified Resident ā€¢ 2016

                                    8/6/2016

                                    Very nice apartments, clean, friendly neighbors and safe. The office staff are professional and accomplish requested tasks in a timely manner. I highly recommend living here for easy access of public transportation and access to the freeway.

                                      Manager

                                      8/9/2016

                                      Santa Palmia
                                      Thank you for taking the time to write a review. We're glad you love living here at Santa Palmia. Please let us know if you have any further feed back and we hope to see you around Ciro's very soon.
                                      Review Author Icon

                                      Resident 249744

                                      Verified Resident ā€¢ 2016

                                      6/29/2016

                                      I'm extremely satisfied on how friendly and professional the staff is here. Special thanks to James and Kyle for a smooth move in. My sons and I look forward for the days / years to come in this community. It feels great to call thisā€¦Ā See More >
                                        Manager

                                        7/8/2016

                                        Santa Palmia
                                        We're pleased to hear of your positive experience with Santa Palmia! We constantly strive to provide our residents with comfort in their homes. We're glad to have you with us and hope to serve you for many years to come. Don't hesitate to contact us if you need anything
                                        Review Author Icon

                                        Resident 248252

                                        Verified Resident ā€¢ 2016

                                        6/24/2016

                                        It is very well maintained. We enjoy all of the amenities and feel perfectly at home. The move in process was very smooth even though we had only one day to arrange everything. The staff is very professional, and we enjoy the free teee andā€¦Ā See More >
                                          Manager

                                          7/1/2016

                                          Santa Palmia
                                          We're pleased to hear of your positive first impression of The Village of Marineo. We constantly strive to offer amenities that provide our residents with comfort in their homes. Thank you for choosing Village of Marineo as your home.
                                          Review Author Icon

                                          Resident 243542

                                          Verified Resident ā€¢ 2016

                                          6/7/2016

                                          I love my new home in Santa Palmia. Everything is really nice. The staff is attentive and friendly. The walk-in closet is what got me :) I also love all the community events like cooking classes and fitness activities. The pools and hot tubs areā€¦Ā See More >
                                            Manager

                                            6/22/2016

                                            Santa Palmia
                                            We're pleased to hear of your positive experience with Santa Palmia! We constantly strive to offer amenities that provide our residents with comfort in their homes. We're glad to have you with us and hope to serve you for many years to come. Don't hesitate to contact us if you need anything.
                                            Review Author Icon

                                            Resident 242388

                                            Verified Resident ā€¢ 2016

                                            6/3/2016

                                            The community is safe, clean, very well maintained and very luxurious! The staff is very attentive to residents and I see security patrolling regularly. Other residents are kind and respectful. The noise level is none in my apartment home which is amazing!

                                              Manager

                                              6/8/2016

                                              Santa Palmia
                                              Thank you for taking the time to write a review. We really appreciate your feedback and kind comments! We're glad your enjoying living here at Santa Palmia.
                                              Review Author Icon

                                              Resident 234467

                                              Verified Resident ā€¢ 2016

                                              5/1/2016

                                              staff are friendly for most parts however sometimes you feel the stress of the job effects the creativity and patience needed to solve simple problems that may not be in the book sometimes it helps to put yourself in the tenants shoes and then lookā€¦Ā See More >
                                                Manager

                                                5/9/2016

                                                Santa Palmia
                                                Thank you for bringing this matter to our attention and helping us to better serve you. We pride ourselves on customer service and will work with our staff to insure that our resident's needs are met with kindness and a smile. Please let us know if you have any further concerns and we hope to see you around Ciro's and the resident services office very soon.
                                                Review Author Icon

                                                Resident 234285

                                                Verified Resident ā€¢ 2016

                                                4/29/2016

                                                This is a very beautiful community and I am very pleased. However, the advertisement on craigslist seemed a bit shady. I had my reservations before arriving to the property. But,as soon as my family and I saw this community, we knew then, we were home.

                                                  Manager

                                                  5/9/2016

                                                  Santa Palmia
                                                  Thank you for taking the time to write a review. We're glad you love living here at Santa Palmia. We will review our Craigslist Ad's to insure that they are not misleading in anyway. Please let us know if you have any concerns and we hope to see you around Ciro's and the resident services office very soon.
                                                  Review Author Icon

                                                  Resident 231945

                                                  Verified Resident ā€¢ 2016

                                                  4/19/2016

                                                  Coming from Australia for a short work assignment found the apartments perfect to meet our needs. Facilities are great, the community is very welcoming. My wife spends a lot of time on her own but there are many things within the apartment activities to keepā€¦Ā See More >
                                                    Manager

                                                    5/9/2016

                                                    Santa Palmia
                                                    We're glad you enjoy our resident activities, we look forward to seeing you at the next one. We're happy that you've participated.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Other
                                                    • Community Center
                                                    • Gym
                                                    • Hot Tub
                                                    • Pool
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                                                    Leasing

                                                    Santa Palmia comes to life around the Piazza di Marineo with its Florentine inspired clock tower and soothing Italian fountain. Participate in a fitness class in the aerobic exercise room, join friends at the pool, unwind in the indoor spa, play pool or maybe chess in the game room or wrap up last minute details at the executive business center. The life you want to live is just beyond your door...
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                                                    This community is managed by

                                                    Essex Property Trust

                                                    D
                                                    D
                                                    Communities
                                                    238

                                                    Questions & Answers (1)

                                                    michellep3
                                                    Asked on: 11/14/2019
                                                    Q:Ā the 2/1 listed above for $334.00 is that correct? When can I come to pay you? Please email me asap! ... thank you!

                                                    Frequently Asked

                                                    Based on 228 number of votes by renters, Santa Palmia is currently rated 3.8 out of 5 stars.
                                                    Santa Palmia is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Santa Palmia is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Santa Palmia is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Santa Palmia is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Santa Palmia is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Santa Palmia is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Essex Property Trust
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Santa Palmia

                                                    March 2024

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                                                    Santa Palmia is an apartment in San Jose in zip code 95123. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $5,259. Nearby cities include Campbell, Santa Clara, Monte Sereno, Los Gatos, and Cupertino.

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