Review History for Verified Resident 295199

Santa Palmia


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Resident 295199

Verified Resident 2016

12/26/2016

First impression with the apartment was not good. There were several issues with maintenance (outlet covers missing, towel hooks, blind covers ) and the cleanliness was sub par. It took the involvement of the managers (maintenance and property) for all issues to be resolved. If moving in, ensure you do a very thorough inspection of the unit, not only for the quality of living but also to avoid having to pay for them once you move out. Well equipped and maintained gym, 3 pools around the property, nice little park/playground across the street, gorgeous view of the hills, covered garage, easy access to highway. Prompt response from the staff.
    Manager

    12/30/2016

    Santa Palmia
    We're sorry your first impression was a less than ideal experience with us. We hope that your request and concerns were all addressed to your satisfaction If you wish to further discuss your experience. Please contact Lisa Acosta at 408-365-0871 or lacosta@esring.com at your convenience.

    Review 10 out of 224

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    Santa Palmia

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