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Terra House Apartments

4501 Snell Avenue, San Jose, CA 95136
4501 Snell Avenue, San Jose, CA 95136

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Terra House Apartments

 
 
 
 
 
 

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Ratings & Reviews (175 Reviews)

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 Verified Resident 714510vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2019
Im extremely pleased with the office and maintenance. Everyone specially Valarie and Candice are always there to help with a smile on there face. Thank you Valarie and Candice. Our new manager as well, is very helpful, friendly and kind See More
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 Verified Resident 709097vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2019
Check the rental rates and ask about additional fees that will appear on your statements before renting here. The services offered are cool but If you dont want the youre still gonna have to pay for them See More
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 Verified Resident 687569vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/15/2019
While the first 6 months was a living hell due to the nut-case, whack job that lived below me. This was resolved by her moving out. I got the parking space I longed for and the management has improved greatly. I felt there were 2 people… See More
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Terra House Apartments Manager

09/10/2019

Thank you for your 5 star rating. We're always looking to improve our customer service here at Avana Skyway and appreciate your feedback. Anytime you're being disturbed by a neighbor please let us know and we can set up an action plan to resolve the issue. We value each residents concern and invite you into the office anytime to speak with a team member or you can contact the office directly at 408-227-2000.

 Verified Resident 706351vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2019
Customer service is excellent within leasing team and maintenance. However, I was shown models that were way different from what I am renting. Maintenance has said twice they would come by to resolve an issue, but has yet to show up. Some pet owners are not… See More
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 Verified Resident 702793vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/04/2019
Fair - I biggest issue is the parking and the quality of the finishes in the apt. Xxxxbdhdhdhdjdhdhdhdhdjhfbfbfbfbfbfbfbfbfbfbfbfbfhfjfjfjfbfhfjfjfjfjfjfjfjgjgjfkfkfjfhfjfjfjfjfhfjfjfjfjfhfhfjfjfjfjfjfjfjfhf See More
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 Verified Resident 673491vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2019
The dog friendly amenities are amazing The grounds are kept tidy and maintenance is performed regularly Communication from staff is always thorough and accurate I have enjoyed every minute of living at Avana skyway See More
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Terra House Apartments Manager

08/17/2019

Thank you for the 5 star rating! This shows us that all our hard work to ensure your experience does not go unnoticed! We are lucky to have such an awesome staff and honored to serve all of our residents. Having so many longtime residents like you is what makes Avana Skyway so special!

 Verified Resident 672536vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2019
Nice grounds and layout but extremely poor staff and false advertising. Staff should be more communicative and not lie to incoming residents about provided amenities. Otherwise, I would be happy with Avana skyway. The staff is ruining the experience for everyone. See More
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Terra House Apartments Manager

08/17/2019

Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 408-227-2000 or [email protected] so we can address your needs in a timely manner.

 Verified Resident 667724vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2019
I think overall its a good community. I live right by the pool so I constantly hear noise which can be rather annoying but overall its convenient. Things are slowly improving around here and I look forward to even more improvements. See More
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Terra House Apartments Manager

08/17/2019

We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. We look forward to providing continued improvements throughout the Community.

 Verified Resident 666808vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2019
Other then not being able to get ahold of staff like ever! Everything else is great and no one bothers. Its clean and neighbors mind their business! Only thing I dont like is the loud garbage truck right outside my window at 7am See More
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Terra House Apartments Manager

08/17/2019

The entire staff here at Avana Skyway would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed. As a team we will continue to strive to improve our customer service.

 Verified Resident 544601vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2019
After living in the community for more than two years and witnessing frequent changes in management it doesnt seem that any are well trained as far as being fair with everyone in the community. Its not fair that the concerns are not treated even. See More
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Terra House Apartments Manager

10/09/2018

Verified Resident 544601, we are very happy we are providing you with a positive experience during your residency! We are always more than happy to assist you if anything else comes up. Take care! Warm Regards, Mike Brown

Tango28 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2019
Pros: detached garage, 3 huge pools, gym, upkeep of the property, community events. Cons: lack of security, not gated sometimes feels unsafe at night. Old fashion appliances and countertops, Dog owners don't pick up after their dogs. Overall: Great community, plus for being next to the… See More
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Terra House Apartments Manager

07/08/2019

Hello, we appreciate you taking the time to leave us this review and glad to hear that you think it is a Great community! Thank you for your feedback about the owners and their dogs, we will make sure to pass this info to everyone to make sure they are mindful and clean up after their pets. Glad to hear that Valerie has been such a great help to you! Here at Avana Skyway we strive for excellence and your feedback only helps us be better.

 Verified Resident 658390vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/29/2019
Avana Skyway is a great community to live in. Their many amenities and community gatherings are a few of the many reasons to live here. However, the urge to have the community become gated is recommended. This would help resolve the complaints about soliciting. See More
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Terra House Apartments Manager

07/02/2019

Thank you for taking the time to leave a review for us at Avana Skyway. We strive for 100% satisfaction and your feedback is really appreciated.

 Verified Resident 657115vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2019
Love the community it is very convenient to the grocery store and local walking park. I do have concerns that the gate that leads to Safeway is broken, & has been for awhile. Also I never see security and being so close to Branham, I would… See More
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Terra House Apartments Manager

07/02/2019

Hello, we appreciate you taking the time to leave us this review and glad to hear that you love the community! Thank you for your feedback about the gate, we will make sure to pass this info to our maintenance staff to make sure this is permanently resolved. Also thank you for your feedback on our security that we use here at Avana Skyway. They do patrol at different times throughout the evening, which makes it difficult to predict when they can be seen, but I will definitely pass this info along to them. Here at Avana Skyway we strive for excellence and your feedback only helps us be better.

 Verified Resident 655801vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2019
So far my experience with the community has been favorable. Only had a problem getting my key to work in the front door on move in day. However, staff seem helpful and nice. Havent had a chance yet to use amenities such as the gym and… See More
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Terra House Apartments Manager

06/25/2019

Welcome to our community; we strive for excellence at Avana Skyway. We appreciate you giving us the chance to improve by providing us with this feedback.

 Verified Resident 653260vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2019
Avana Skyway located in San Jose need some improvements as none of the units have central air or a ceiling fan in the master bedroom. If you are okay with that then moving here would be good for you. The apartment has wood floor and a… See More
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Terra House Apartments Manager

06/24/2019

We strive on providing exceptional service so thank you for taking the time to leave us your honest feedback.

Dayneil_P • Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2019
It would be good if there's a phone number exclusively for the current residents so whenever there's an issue at the apartment that needs to be addressed asap it will be taken care off. Coz the carbon monoxide alarm beeping twice every second is not good… See More
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Terra House Apartments Manager

06/24/2019

We strive on providing exceptional service so thank you for taking the time to leave us your honest feedback, we will continue to make sure that we address all resident issues in a timely manner.

 Verified Resident 492374vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/05/2019
Parking is a issue. When residents park in Visitor spots, and do not move there vehicles all weekend. This has been an ongoing problem every since the assigned parking has been implemented. Tenants who reside in the complex should be mindful and respect the fact that… See More
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Terra House Apartments Manager

05/29/2018

Hi Verified Resident, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback and we hope to continue to build your trust while living here! Warm Regards, Mike Brown

Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2019
DO NOT WASTE YOUR TIME!!! The stuffs are super unprofessional. I scheduled an appointment for a tour on the phone. And they said the appointment set for 9:30 in the Monday morning. I drive 40 minutes there and they said they do not have any available… See More
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Terra House Apartments Manager

06/12/2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2019
I have been here over 2 yrs , so that tells you that overall I'm and happy with the complex. Mostly because of the staff. When ever I have something to say they are right there listening and seeing what they can do for me or… See More
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Terra House Apartments Manager

06/12/2019

Thank you for your kind words and this wonderful review!

 Verified Resident 619010vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2019
Excellent customer service. Love the community great people the staff was great they really helped me a lot made everything so eassy for me. Overall everything was great really recommend avana skyway to my friends. See More
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Terra House Apartments Manager

06/12/2019

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Skyway.

 Verified Resident 611920vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2019
Great location, poor parking management (work vans are allowed to take up stalls and it never gets moved just sits parked collecting dust). Lack of security presence so while the location is convenient given it is next to shopping center that provides grocery store, bank, restaurants,… See More
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Terra House Apartments Manager

03/08/2019

Hello Verified Resident 611920, we appreciate you taking the time to leave us this feedback. Please reach out to us at (408) 227-2000 so we may identify ways to improve your experience. Thank you so much again for your feedback! We hope you have a great day! All The Best, Avana Skyway

 Verified Resident 608088vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
Every time i have a question or need something fix everyone is so responsive. I have never had any issues. I can either send an email or go walk to the front office. Everyone is always so friendly in the front office especially Mike and Valerie… See More
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Terra House Apartments Manager

03/06/2019

Hi Verified Resident 608088, thank you for your kind words about our staff and this wonderful review! We're glad to hear we delivered such a great experience and even more motivated to achieve your 5 star satisfaction. If there's anything further we can do for you, we are happy to help! All The Best, Avana Skyway.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2019
I am loving living at Avana Skyway, Mike Brown and his team have been extremely helpful! I was going through a breakup and needed a place ASAP. Mike was able to get me in a great apartment in just 2 weeks...life saver! The complex is pretty… See More
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Terra House Apartments Manager

03/05/2019

Hi Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Skyway! Our team strives to deliver an excellent experience, and are glad you found this to be the case. Thank you again for the great review! All The Best, Avana Skyway

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2019
So far, I really like the vibe of the community. The maintenance and staff are really nice to you and willing to cooperate with you. Especially, the ladies from the leasing office, Valerie and Jomi. Please note: That the community isn’t gated and it’s really something… See More
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Terra House Apartments Manager

03/05/2019

Hi Anonymous, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Thanks again for taking the time to leave us this information about our community/team. Take care! All The Best, Avana Skyway

 Verified Resident 603024vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2019
It's a great community with a great staff but there needs to be an increase in security I've had my car broken into more then 3 times. The community is pet friendly and has great ammeneties. The maintenance staff is top notch and quick. See More
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Terra House Apartments Manager

02/14/2019

Hi Verified Resident 603024, thanks for your praise and kind comments about our team. We also appreciate your feedback about the security presence here at Avana Skyway. We are continuously open to exploring ways to improve our resident experience and will be looking into options for enhancements regarding security. If there's anything further we can do for you, we are happy to help! All The Best, Avana Skyway

 Updated Review
Rating Breakdown
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Grounds
Office Staff
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Covered Parking
  • Garage
  • Private Detached Garage

General

  • Air Conditioner
  • BBQ Grills
  • Balcony
  • Bike Trails and Shopping Nearby
  • Carpet
  • Clubhouse with Demonstration Kitchen
  • Courtyard
  • Credit Card Payments Accepted
  • Disability Access
  • DishWasher
  • Disposal
  • Electronic Payments Accepted
  • Fireplace
  • Fitness Center
  • Heat
  • Large Closets
  • Microwave
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Outdoor Kitchen Area
  • Package Receiving Service
  • Patio
  • Pets Allowed
  • Pool
  • Pool Table
  • Premium Flooring
  • Public Transportation
  • Range
  • Recycling Program
  • Refrigerator
  • Short Term Lease Available
  • Spa
  • Storage Space
  • TV Lounge
  • Vaulted Ceilings
  • View
  • Wheelchair Accessible
  • Window Coverings

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
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  • SQ. FT.

    458

  • Available
    Avail.

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  • Model

    S1LCR

  • Price
    Price

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  • SQ. FT.

    458

  • Available
    Avail.

    N/A

  • Model

    S1R

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    610

  • Available
    Avail.

    N/A

  • Model

    A1R

  • Price
    Price

    N/A

  • SQ. FT.

    658

  • Available
    Avail.

    N/A

  • Model

    A1.1R

  • Price
    Price

    N/A

  • SQ. FT.

    710

  • Available
    Avail.

    N/A

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    A2LCR

  • Price
    Price

    N/A

  • SQ. FT.

    710

  • Available
    Avail.

    N/A

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    A2R

  • Price
    Price

    N/A

  • SQ. FT.

    722

  • Available
    Avail.

    N/A

  • Model

    A3LCR

  • Price
    Price

    N/A

  • SQ. FT.

    722

  • Available
    Avail.

    N/A

  • Model

    A3R

  • Price
    Price

    N/A

  • SQ. FT.

    739

  • Available
    Avail.

    N/A

  • Model

    A4LCR

  • Price
    Price

    N/A

  • SQ. FT.

    739

  • Available
    Avail.

    N/A

  • Model

    A4R

  • Price
    Price

    N/A

  • SQ. FT.

    754

  • Available
    Avail.

    N/A

  • Model

    A3.1R

  • Price
    Price

    N/A

  • SQ. FT.

    760

  • Available
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    N/A

  • Model

    A2.1LCR

  • Price
    Price

    N/A

  • SQ. FT.

    760

  • Available
    Avail.

    N/A

  • Model

    A2.1R

  • Price
    Price

    N/A

  • SQ. FT.

    900

  • Available
    Avail.

    N/A

  • Model

    A5R

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    923

  • Available
    Avail.

    N/A

  • Model

    B1R

  • Price
    Price

    N/A

  • SQ. FT.

    951

  • Available
    Avail.

    N/A

  • Model

    B2LCR

  • Price
    Price

    N/A

  • SQ. FT.

    951

  • Available
    Avail.

    N/A

  • Model

    B2R

  • Price
    Price

    N/A

  • SQ. FT.

    952

  • Available
    Avail.

    N/A

  • Model

    B1.1LCR

  • Price
    Price

    N/A

  • SQ. FT.

    952

  • Available
    Avail.

    N/A

  • Model

    B1.1R

  • Price
    Price

    N/A

  • SQ. FT.

    983

  • Available
    Avail.

    N/A

  • Model

    B2.1LCR

  • Price
    Price

    N/A

  • SQ. FT.

    983

  • Available
    Avail.

    N/A

  • Model

    B2.1R

  • Price
    Price

    N/A

  • SQ. FT.

    1,061

  • Available
    Avail.

    N/A

  • Model

    B3LCR

  • Price
    Price

    N/A

  • SQ. FT.

    1,061

  • Available
    Avail.

    N/A

  • Model

    B3R

  • Price
    Price

    N/A

  • SQ. FT.

    1,096

  • Available
    Avail.

    N/A

  • Model

    B3.1LCR

  • Price
    Price

    N/A

  • SQ. FT.

    1,096

  • Available
    Avail.

    N/A

  • Model

    B3.1R

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,500

  • Available
    Avail.

    N/A

  • Model

    C1R

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Avana Skyway offers a private lifestyle in the middle of the bustling Silicon Valley. These San Jose apartments are available in studios or one-, two- and three-bedroom apartment designs to fit anyones lifestyle. Each apartment is tastefully designed and constructed in order to strike a balance between luxury and comfort and offer a host of features such as fully equipped gourmet kitchens, washers and dryers, air conditioning and heating, a private patio or balcony, private detached garage and spacious floor plans. The amenities continue with our three sparkling swimming pools, spas, beautifully landscaped grounds, barbecue areas and a state of the art fitness center. Avana Skyways on-site maintenance staff will also ensure that your every need is catered to and that your stay is pleasant and memorable.

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Frequently Asked

What is the pet policy at Terra House Apartments?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Terra House Apartments Gallery

Manager Uploaded Photos
Floor Plans

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Terra House Apartments is a 458 - 1,500 sqft apartment in San Jose in zip code 95136. This community has a Studio - 3 bedroom, 1 - 2 bathroom. Nearby cities include Campbell, Santa Clara, Monte Sereno, Los Gatos, and Cupertino. 95119, 95111, 95123, 95120, and 95118 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Terra House Apartments

Provided by Property Management

Management Photos (39)

  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
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  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
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  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
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  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
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  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/25/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA
  • (Manager photo uploaded on 03/08/2019) Image of Terra House Apartments in San Jose, CA

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Resident Photos (1)

  • (Resident photo uploaded on 03/20/2010) Image of Terra House Apartments in San Jose, CA
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