Review History for rentingsj

The Cypress


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rentingsj

Resident 2005 - 2006

9/7/2009

I have lived at the Cypress for more than 3 years. Vandalism and theft in the parking garage is a serious issue the management has done little to address, moreover, I have never seen a security guard on site. This is a large community with a transient population and moving vans and trucks frequently block the narrow streets. My neighbor's home was robbed July 4 during the day while they were at the movies and I was very disappointed by the lack of response and concern from the leasing office. The leasing office staff is rather unpleasant and sometimes rude. Picking up a package or submitting a maintenance request is always an ordeal and I've almost always been meet by staff members who are unwilling to provide assistance. This is also a very noisy community. The people above us have a dog that is well over the 50 lb weight limit for a 2nd, 3rd, and 4th floor apartment. It's also vicious as a staff member has admitted to being afraid of the dog. I've made several complaints and was told to call the police if the noise persisted... that "this is a dog friendly community." The dog friendly part I get, but it's the not enforcing the rules that is frustrating. Don't make rules that you can't or won't keep. The Cypress also has a lot of maintenance issues. Our apartment has flooded twice in the last month from broken water heaters above us leaking. The maintenance manager has a tendency to only half-way complete a project and I will need to submit another maintenance request of have the water damage to the walls tested for moisture and repainted. The Cypress is a dirty community with dog poop all over the side walks in and around the community. Beer bottles left in planters and trash every where. I'm embarrassed to have folks over at times because the dog poop and garbage problem is so out of control.

    Review 25 out of 77

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    The Cypress

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