What are noise levels like at The Grove?

The community is rated 1.5/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Grove?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Grove?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Grove, San Jose, CA

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (134 Reviews)

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Jessica_P820 • Former Resident • 2020

09/21/2020

Hi everyone I wanted to like these apartments I stayed here for a year and whenever I'd open the door I'll smell the marijuana stench from the neighbor and I had two a 3 1/2 lbs yorkies I paid 500 deposit for each one and they… See More

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[email protected] • Resident • 2020

09/18/2020

------ the assistant manager is rude and needs customer service training. The Grove is a good place if you want to be cheap and unhappy. The laundry facilities do not work and they rob your money. All other pinnacles offer the 30 days satisfication guarantee program… See More

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Melissa_D960 • Resident • 2018 - 2019

02/06/2019

I have been here almost a full year come the 27th of February. The staff & management is what won me over first when first deciding I was interested in making this a home. They were very professional and friendly and quick to answer any questions… See More

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ro2222 • Former Resident • 2016 - 2017

02/09/2018

The absolutely worst management, the apartments are falling apart - water stains, horribly kept up grounds. They hide the how horrible the place is in cosmetic updates. Don't waste your time or money.

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Resident • 2016 - 2017

03/10/2017

I move around a lot, and I can say that this particular complex is the worst I have lived in (by far). The buildings are under constant repair, the staff are superficially nice (they'll smile while they upcharge your rent because of issues on their end),… See More

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The Grove Manager

03/28/2017

Thank you for taking the time to review our community. Our team would be happy to speak with you regarding your feedback. Please take a moment to visit our office so that we may discuss your concerns in more detail. We look forward to speaking with you.

Resident • 2013 - 2016

05/18/2016

I have been living at the grove since 2013. I have a 1x1 unit. It started for $1505 a month, not including around $100 for water, sewer and trash. Its now 2016 and im paying over 1900 including utilities. They increase the rent every year. Its… See More

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The Grove Manager

05/16/2016

Thank you for sharing your concern. While we know how the leaf blowing can be an inconvenience, we strive to provide a community that residents take pride in and a large part of that involves keeping the grounds clean. With respect to rental rates, our goal is to stay true to the highest ethical standards and principles and we follow strict protocol when assessing these rates. If you would like to discuss this further or have additional concerns, please don't hesitate to contact us at 408-295-1155.

hishamahmad • Resident • 2015 - 2016

04/20/2016

Sav in leasing office is really nice guy and goes way beyond in helping residents. Tries to be very cordial and address all concerns. I moved out of Grove but had the same address on my id. Lost my wallet and store called Sav at The… See More

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brzaik 117034 • vrp • 2013 - 2015

11/05/2015

I write this review after living at The Grove for two and a half years. One thing I wanted to clear up first and foremost is that a lot of these reviews are from many years ago when The Grove was under different management. The new… See More

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Resident • 2013 - 2015

10/14/2015

The community is near condo homes that often blast loud music outside. Within the complex itself, there are many cases of vandalism (graffiti, exit signs destroyed and dangling in the hallways, trash in hallways). It smells of pot smoke everywhere. There is extremely limited guest/unpaid parking,… See More

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Resident • 2014 - 2015

09/17/2015

Run!!! I currently live here and hate it!! The only reason why I haven't put my 30day notice is because I am deploying very soon and moving my stuff would be a pain in such short notice. This place is dirty!! The elevators are super old,… See More

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The Grove Manager

10/05/2015

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 408.295.1155 or [email protected] We look forward to speaking to you soon!

Resident • 2015

09/09/2015

AVOID IF YOU CAN. The management here is terrible. They will look you in the face, smile, and say all the things you want to hear and then COMPLETELY disregard what you asked or said. Their front desk staff promises to fix things and tells you… See More

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The Grove Manager

10/05/2015

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at (408) 295.1155 or [email protected] so we can address your specific concerns. We look forward to speaking to you soon!

moorthybm • Resident • 2015

08/22/2015

With my personal experience, this is one of the best apartment I have stayed in the Bay area. First and foremost, very friendly office staff. Always welcoming with a warm smile, including the Manager. You walk in to the office, somebody is available to respond to… See More

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The Grove Manager

10/05/2015

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Yashan21 217593 • vrp • 2012 - 2015

04/06/2015

Don't move here. Going downhill and FAST. Huge gang problem that spills onto the property with fights, drugs, graffiti etc. all BBQs located on grounds haven't worked in years. Machines that load laundry cards break down literally every month. The staff allows non-residents to use pools… See More

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The Grove Manager

05/19/2015

We appreciate you sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. We're always open to ideas on how to improve the property and your living experience. Thank you again for your feedback and I hope we are able to meet and turn your experience into a positive one. In order to address your specific needs, please contact us at 408. 295.1155 or [email protected] We look forward to speaking to you and coming up with a solution. Kind regards, Vy Nguyen Community Manager

Verified Resident 103309 • vrp • 1999 - 2015

02/02/2015

The property managers and maintenance personnel take care of service problems, the location is great, and it is pretty quiet in H building. I like the gym behind the pool also. And the lady managers are cute. I was able to move to a third floor… See More

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The Grove Manager

10/07/2014

The entire staff here at The Grove would like to thank you for the great review. This shows us that all our hard work does not go unnoticed!

Verified Resident 131934 • vrp • 2013 - 2015

02/02/2015

I got this unit from a friend. It's good 3+/5. A bit expensive for one unit, I would expect more. Amenities could be better kept and updated. Security could be better with delinquents and pot smokers having around. It is quiet for the most part.

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The Grove Manager

02/11/2015

Thank you for your time in provide us with your feedback. Our resident's feedback is crucial to us in improving our community. Please contact the leasing office with your questions, to help assist us with the bettering of The Grove. As for our prices, we remain competitive with our neighboring communities. Phong Duong Assistant Property Manager 408.295.1155

Verified Resident 122909 • vrp • 2011 - 2015

01/14/2015

Nice property manager, great maintenance stuff but not so nice leasing staff. Very old property with exterior renovation that has a lot of underline issues. Constant water and plumbing issues. Visitor parking is virtually non-existent. See More

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The Grove Manager

02/11/2015

Thank you for your feedback. We are constantly finding ways to improve our community. Should there be any concerns during your stay, do not hesitate to contact the leasing office. 408.295.1155 Assistant Property Manager Phong Duong

Verified Resident 122095 • vrp • 2014 - 2015

01/12/2015

I have had a very positive experience at this apartment complex. The office workers are very helpful and friendly. Maintenance requests are responded to very promptly and issues are fixed quickly. The pool area and the fitness room are clean and well maintained.

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The Grove Manager

01/13/2015

We appreciate your feedback! We're happy to help and be of an assistance to our residents. Please let us know if there is anything we can do for you. Our office number is 408.295.1155. Best Regards, Vy Nguyen Community Manager

Verified Resident 122072 • vrp • 2014 - 2015

01/12/2015

its a nice place to live, somewhat affordable, close to markets and grocery stores. nice play grounds and gym + a decent size pool with Jacuzzi. Except a few minor issues rest all is perfectly fine and a pleasant livable place. I would recommend this place… See More

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The Grove Manager

01/13/2015

We are so happy YOU chose to live at The Grove! It is our pleasure to do all we can to make your stay with us an enjoyable, comfortable, memorable one! Thank you again for your comments, as well as your continued residency. Please feel free to contact us if you need any assistance at 408.295.1155. Best Regards, Vy Nguyen Community Manager

Verified Resident 121551 • vrp • 2013 - 2015

01/07/2015

I love my apartment and the community is very safe. The office staff and maintenance are very responsive and professional. Additionally, they address everyone by first name. Also, I have never had any issues in my building...it's been great! See More

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The Grove Manager

01/13/2015

Thank you for your 5 Star rating!!! We are so happy you enjoy living here as much as we enjoy having you. Our entire staff at The Grove would like to thank you for the great review. This shows us that all our hard work does not go unnoticed! Best Regards, Vy Nguyen Community Manager

Laura T • Resident • 2013 - 2014

01/06/2015

If you are someone who is looking for peace of mind, then DON'T RENT here. This building construction has the WORST plumbing in the world. In the last 3 months, there were more than 10 occasions they shut down the water without prior notification. Worst of… See More

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The Grove Manager

01/13/2015

We are sorry about your unpleasant experience. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We apologize for the emergency water shut off and understand the inconvenience. There are times where it is unavoidable and we try our best to notify our residents in advance of any water shut off. We do offer pest control services every Tuesday and would like to address this issue for you. Please contact the office so we may make arrangements. Our main gate does stay open during business hours to allow our vendors and clients in but is closed shortly after the office closes for the day. In our efforts to provide optimal parking for our residents, we regulate the time, manner, and place of all vehicles. We are always open to hear any suggestions or recommendations to help improve our community. We want all residents to enjoy living here at The Grove. If any further issues should arise, please contact us at 408.295.1155. Best Regards, Vy Nguyen Community Manager

Verified Resident 121192 • vrp • 2014 - 2015

01/05/2015

I have been really pleased with the Grove. The staff is friendly, the move-in was organized, the apartment and grounds are really clean. The site is really well-lit at night. The best thing is that it is quiet outside and inside my apartment - I can't… See More

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The Grove Manager

01/13/2015

Thank you so much for your kind words. We understand that moving can be an hectic time and we're happy to assist making your transition as smooth as possible. We strive to provide our residents with the best customer service, please feel free to contact the leasing office if there is anything we can do for you. Best Regards, Vy Nguyen Community Manager

Verified Resident 120624 • vrp • 2013 - 2015

01/05/2015

I am extremely happy with the time I have spent here at The Grove. Both the main office staff and maintenance staff are wonderful, they are so friendly and take care of any problems or requests quickly. This was our first place in California, and I… See More

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The Grove Manager

01/13/2015

Thank you so much for your review!!! We love to make our residents smile. Our staff strives to make your new home as comfortable and enjoyable as possible. We are happy you enjoy living here as much as we enjoy having you. Thank you again for choosing The Grove. Best Regards, Vy Nguyen Community Manager

lefamu 101184 • vrp • 2006 - 2013

03/21/2013

I have been here for a while! If you need maintenance it's handled right away. If anything such as washing machines,etc. haven't been operating properly,I report it,and it's done! As a tenant,I always treat property like I own it,so everything's gone smooth. Any issue I have,I… See More

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The Grove Manager

08/09/2013

Thank you for your nice message. It's wonderful to hear that your service needs are being taken care of. Our maintenace staff are amazing and super hardworking. I will make sure I showed your post to our service team. We appreciate your feed back. Thanks again!

Verified Resident 120021 • vrp • 2014

12/29/2014

It has been great to be at The Grove apartments. The management has been really friendly and the maintenance has been really quick in response and service. Only request I would like to put forth is, please consider providing shower curtains and a light in bedroom… See More

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The Grove Manager

01/13/2015

Thank you for your feedback! We will definitely put your suggestions into consideration. We're so pleased that you are happy with your home and the staff has been responsive to your needs. We love to speaking to our residents, so please feel free to stop by to say hello anytime! Best Regards, Vy Nguyen Community Manager

Verified Resident 116612 • vrp • 2013 - 2014

12/29/2014

We have really enjoyed living at The Grove over the last year and a half. We were a little confused as to why we couldn't view our specific apartment, but rather only the model, until the day of our move in AFTER signing all the paperwork.… See More

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The Grove Manager

12/17/2014

Thank you for the review. We are happy to hear our staff is helpful and they appreciate the positive feedback. Please let us know how we can improve and make everyone's stay more enjoyable. Feel free to reach out to us at 408.295.1155 with any suggestions. Best regards, Vy Nguyen Community Manager

•

Updated Review

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
440
Available
Avail.
N/A
Model
Bungalow

Price
Price
N/A
SQ. FT.
475
Available
Avail.
N/A
Model
Ruby

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
610
Available
Avail.
N/A
Model
Date

Price
Price
N/A
SQ. FT.
640
Available
Avail.
N/A
Model
Tiger

Price
Price
N/A
SQ. FT.
660
Available
Avail.
N/A
Model
Coconut

Price
Price
N/A
SQ. FT.
675
Available
Avail.
N/A
Model
Silver

Price
Price
N/A
SQ. FT.
725
Available
Avail.
N/A
Model
Alexander

Price
Price
N/A
SQ. FT.
725
Available
Avail.
N/A
Model
Alexandra

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
825
Available
Avail.
N/A
Model
Kingsmen

Price
Price
N/A
SQ. FT.
825
Available
Avail.
N/A
Model
Royal

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
890
Available
Avail.
N/A
Model
Seco

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,000
Available
Avail.
N/A
Model
Bismark

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,200
Available
Avail.
N/A
Model
Queen Anne

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

The Grove offers premier luxury apartments for rent in San Jose, California. We specialize in lavish amenities including warm hued wood-style flooring, cherry cabinetry, and onyx appliances. Your four-legged friend will love relaxing by your side and enjoying the comforts of your newly remodeled one-, two-, or three-bedroom apartment. * If you work in central San Jose or Santa Clara, living at The Grove will redefine your commute! Our community is conveniently located minutes from I-280 and I-880, and employers including Valley Medical Center, Santa Clara University, and the San Jose International Airport. After work, you'll enjoy our close proximity to countless shopping and dining options in the Valley Fair neighborhood.