If i could choose zero stars i would. Do not rent here you have been warned! It always smells like animals even though they are supposedly not allowed, most likely because management R chooses favorites. It also smells like cigarettes in the office and ive seen them smoking in the doorway with no consideration of elderly, disabled. For the amount of rent paid they treat their consumers like they owe them for staying there. The jacuzzi is always closed and no pool?! Office is also closed more often than open so dont expect help if you need it. The maintenance family as you can call them are trash with a capital T. The maintenance man L and his wife -who isnt even employed there have no problem becoming physically violent with you if they are having a bad day regardless if you are elderly, disabled, child, etc.; will cuss at the consumers as well. Worst customer service you will encounter from day 1. Rancho Obispo and its tenants/consumers deserve better representation.