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Creekside Apartments


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anonymous

prospectiveVisited 2007

10/26/2007

I called Creekside to inquire about the availability of their ground floor two bedroom units. -------, the leasing agent that answered the phone, had no idea what apartments she had coming available. All she could offer me over the phone was to tour a second floor apartment that was available immediately. I made an appointment to tour the unit, however, told ------- several times that I we ultimately would need a ground floor unit. On the day of our appointment, my fianc and I drove the 34 miles from Dublin to San Mateo with the sole purpose of looking at this apartment. When we arrived, we let the office know that we had an appointment with -------. ------- said hell and then asked us to sit in the other room where a faux living room had been set up. We waited for 10 minutes before another leasing agent, ---- called to us from office to come on over. ------- told us that ---- would be touring us through the unit. We followed ---- out the door. ---- proceeded to lead us to the wrong apartment then turned himself around found the correct apartment and didn't have the right keys for the front door. ---- left us standing on the porch while he ran back to the office to try and find the right key. After about 10 min ---- appeared again and told us, he didn't have the keys and that Maintenance was being contacted, however, they were off the property. We were led back to office and basically told to leave, but hang out in the area. ---- would call us back with in an hour when he got the correct keys. Most appalling of all is when ---- called to let us know that he had the keys, he also added that it would be another additional hour before we could see the apartment because he HADN'T HAD LUNCH YET!!! Seriously?!?!?!?!?!?!?!? We let ---- know that we would have to come back the following weekend. ---- simply said ok and goodbye. He never once attempted to make an appointment for us to come back in. First impressions truly are everything. The total lack of concern for us as prospective tenants, only showed how gravely disappointed we would be if we became tenants.

    Review 24 out of 65

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    Creekside Apartments

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