Review History for anonymous

33 North Apartments


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anonymous

Resident 2016 - 2017

7/26/2017

We have lived here over a year and would not recommend this building to anyone. There is constant office turn over and not all but the majority of people who have worked there/currently work there have not been efficient (poor follow-through, getting repairs handled), responsive (5 working days and no response to emails) or pleasant (attitude). The day we moved in we found the carpet had not been cleaned as the rental agent told us it would be. The rental manger then said the building "could not afford" to the clean the carpet and we had to have it done ourselves. There are frequently maintenance issues which are often the same problem repeated, especially plumbing problems. Nice maintenance man but not as knowledgeable as someone in his position should be. Not all office staff follow the legal requirements or your instructions in entering your apartment so that you feel invaded and have no real sense of security. Since we have been here, the front door to the complex has broken several times and was not quickly fixed and one of the automatic garage doors was stuck up for weeks so the building is not as secure as it should be.
    Manager

    8/4/2017

    33 North Apartments
    Dear Resident, We regret to hear that you had this experience with us. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We pride ourselves on providing exceptional service, to hear that your visit with us was anything less than satisfactory, is disheartening. We do hope that going forward we can meet your expectations and hope that as the days come you enjoy your home with us. Please feel free to give is a call to set up a meeting, on how we can make your experiences better. Thank you, 33 North Management

    Review 7 out of 28

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    33 North Apartments

    March 2024

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