Highlands of Marin
Resident · 2016
If it was not for the incompetent staff, this place I would have rated a 4 star. The management is very difficult to contact. They do not return calls nor emails. It took my wife and I over 7 months to get our bathroom caulked properly and the wall patched from the water leaking. We where told they had to order special caulk. Our heater does not work properly and has never nor does the AC. The maintenance staff keeps telling us it is fine. I have been a contractor for 30 years and have installed 100's of units and I know when one does not work properly. Their book keeping is sketchy at best. I would stay away from this place if you can.