Review History for anonymous

Foothill - Twin Creeks Condos


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anonymous

Resident 2004 - 2007

8/1/2007

I would definitely recommend Foothill Gardens to a friend or a stranger if you're looking for a pet friendly, convenient San Ramon location. I recently moved out of Foothill Gardens when we, amazingly, located a rental home in the area that we could afford. I always found the staff friendly, attentive and accomodating. They have gone through several managers, as another review mentioned, but I knew each one, and they all work for Essex, the management company. It seems like they transfer between properties fairly regularly...the only issue this caused was a slight delay in receiving a new stove about 6 months ago as the order got lost in the transition from one manager to another. They corrected as soon as I brought this to their attention and I had the new stove within a week. Roberto, one of the maintenance crew...he may lead the crew, not sure...but his work was always impeccable, as though he was working on his own home. Really outstanding. When I moved in in 2004, the pet policy allowed dogs up to 50lbs...this may have changed, primarily due to irresponsible pet owners who would not clean up after their pets, even though Foothill provided disposal bags in 3 different locations on the property. When I signed my last lease last October '06, I asked for some updates on the apartment, which they accommodated. And they cleaned my carpets at no charge. The pool is well maintained and gym has a decent assortment of equipment. When I moved out before the end of my lease, they actively marketed my apartment and had it re-rented within two weeks of my move out, saving me about $800. Also, even though the lease states that pet damage to carpet is not excepted as normal wear and tear, there were a few stains I couldn't remove that were clearly from my dog and they didn't charge me for these.

    Review 20 out of 41

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    Foothill - Twin Creeks Condos

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