I've lived here for 3 months and it has been a good experience. The management changed a month before I arrived. It appears that past complaints were about the previous management. Diana and Melissa (and everyone in the office) made me feel welcome and did everything they could to make the rental process as easy and painless as possible. Everyone on the staff has been very responsive with repairs. German is absolutely wonderful! Extremely professional, polite, and really knows how to fix things. What a blessing to have a repair person that I can trust and am comfortable having in my apartment.