Review History for valeria.gonzlz

Parc Station Apartments


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valeria.gonzlz

Resident 2018 - 2019

9/25/2019

This apartment is definitely too good to be true. I lived here for one year and it served its purpose but I'm happy to be moving out primarily because of how poor management is at Parc Station. Management is unresponsive and very unorganized. FPI management company needs to hire more people, is an understaffed workplace. Rarely does anyone in the office pick up the phone. Voicemail has been full for over a month, maybe longer. I called just called today 9/25/19 and it was still full. I notified them of this and they said they "were working on it." They don't stick to the schedule posted and are often out of the office at other apartment locations. If you work 9-5 good luck getting in touch with them. Email response is slow or little to none since I've been here. You might have to ask for time off your job just to talk to someone at the leasing office which I've had to do. There's definitely not enough maintenance staff and people to care for basic resident needs. Employees look miserable and I don't blame them. Most of them put on a happy face when they need to. I suspect this staff shortage is done on purpose to save FPI Management money just like all the other greedy companies out there. This company takes advantage of people by charging for every little thing. You will get charged a fee to pay your rent online. When I first moved here they didn't even have a rent drop box so I'm glad they added that a month after I moved in. If you're desperate maybe this place is for you but don't let appearances fool you. The grounds are beautiful but it stops there for me. As soon as you are on the lease they stop caring about your needs as a resident. I'm not someone to leave reviews often. I made the exception here in hopes this helps save someone from making the mistake I made and so that you can be informed. I ignored past reviews because I did not have a lot of options and here I am a year later cautioning others. If you do decide to move to Parc Station just know that you're in for a lot of stress as a renter.

    Review 1 out of 1

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    Parc Station Apartments

    March 2024

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