B

Chase Knolls Apartments

13401 Riverside Dr, Sherman Oaks, CA 91423
13401 Riverside Dr, Sherman Oaks, CA 91423

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Chase Knolls Apartments

13401 Riverside Dr

Sherman Oaks, CA 91423

 
 
 
 
 
 

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Ratings & Reviews (188 Reviews)

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AVERAGE RATING
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Chase Knolls Apartments Manager

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KGelhart • Resident 2019 - 2020 Not Recommended

Updated 05/22/2020

Reviewed 05/22/2020

What beautiful construction we have here at Chase Knolls. Heavy vibrations every morning starting at 8am, the bang-crash-beeping of construction workers digging multi-story underground parking garages and new $3500+/month apartments when half of their current units are unoccupied. Shall I go on? How about the letters… See More
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2015 - 2020 Recommended

Updated 05/10/2020

Reviewed 05/10/2020

Wonderful. Only wish there was a dog park and a few more common areas with benches and tables. And a fire pit would be great. More flowers. Lower garbage bin!!! Repainted back areas and a way to pay for a Complex cleaning service To clean ovens… See More
Chase Knolls Apartments Manager13/13/2020

Thank you for your feedback! Making sure our residents feel comfortable in our community is our number one priority, so if there is anything we can do to help address the concerns you mentioned, please get in touch with our office at your earliest convenience. Thank you, and we look forward to assisting you! Sincerely, The Chase Knolls Management Team

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Verified Resident 763959 2009 - 2020 Recommended

Updated 04/29/2020

Reviewed 04/29/2020

Love Chase Knolls! Am not happy about jamming new buildings into the mix, but as a renter, I'll have to tolerate it. I love the sunlight that makes the apartment seem larger and comfortable. The grounds are kept green and trimmed.
Chase Knolls Apartments Manager30/30/2020

We love hearing when our residents are having a great time with us – thank you so much for the high praise and for noting our well-maintained community! We understand your concerns with the new buildings, so if there is anything we can do to help you feel more comfortable at all, please do not hesitate to reach out; our team would be more than happy to assist! Sincerely, The Chase Knolls Management Team

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Verified Resident 759721 2019 - 2020 Not Recommended

Updated 04/15/2020

Reviewed 04/15/2020

Management is trash, maintenance is trash, construction randomly everywhere, the pool and gym are a lie, everyone is rude, the outlets are all wired wrong, not fire safe in the slightest. This apartment became the hird person in my bf and i's relationship.
Chase Knolls Apartments Manager22/22/2020

Thank you for your review. We are sorry to hear that your experience has not met your expectations, and we would appreciate the opportunity to help improve it. Please get in touch with our team at (818) 784-9939 so that we may get started on resolving your concerns promptly. Thank you for your patience, and we look forward to hearing from you soon. Sincerely, The Chase Knolls Management Team

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Verified Resident 193865 2015 - 2020 Recommended

Updated 03/04/2020

Reviewed 10/27/2015

Chase Knolls has been my home for over 6 years and I've never been happier with an apartment and my neighbors as I am here in Chase Knolls. The grounds are beautiful and well taken care of. The office staff and the maintenance staff are both… See More
Chase Knolls Apartments Manager28/28/2015

Thank you so much for the positive feedback. We are delighted that you are having a good experience. We take pride in our apartment community and always strive to provide superior customer service to all our residents. As you may know, if you refer a friend or family member to Chase Knolls, you may be eligible to receive up to a $300 rent credit, as a thank you for referring someone! If this is something you are interested in, please call the Leasing Office and we would be more than happy to answer any questions you may have. Best, Chase Knolls Management Team

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Verified Resident 728004 2019 - 2020 Recommended

Updated 02/07/2020

Reviewed 12/15/2019

Office staff (Carmen and Ann) were engaging and extremely helpful. They were an important factor in our decision to move to Chase Knolls. Needless to say, we're also very happy with our apartment and the community in general.
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Verified Resident 742286 2019 - 2020 Recommended

Updated 02/05/2020

Reviewed 02/05/2020

Living at Chase Knolls has been an enjoyable experience. The location is perfect for shopping, eating, walking, or driving to popular LA destinations. The units have a home-like feel, neighbors are polite and respectful; it's a quiet community surrounded by homes not rows of apartment buildings.… See More
Chase Knolls Apartments Manager07/07/2020

We are excited to see you've had an enjoyable experience at Chase Knolls and appreciate the 4-star rating! Our team works hard to be as professional and helpful as possible so our residents can focus on enjoying our convenient location. Keep enjoying our incredible community and we'll be sure to keep up the great work!

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Verified Resident 485625 2017 - 2020 Not Recommended

Updated 01/29/2020

Reviewed 05/09/2018

Stressful. Initially it was fine/ beautiful garden apartments. Once construction began, everything went downhill. They cut down half the trees, the cleanliness took a nose-dive, the staff became dismissive and defensive (they since have been staff). They also raise rent every opportunity they get! They slip… See More
Chase Knolls Apartments Manager30/11/2020

Thank you for your review! We appreciate the patience and collaboration of our residents throughout the phases of construction. We know it is not easy but our hope is to continue to improve the quality of life by providing additional amenities and utility upgrades throughout the property. Feel free to contact our Leasing office for any questions or concerns regarding additional charges or any maintenance requests you've sent to us. We hope to hear from you soon so we can improve your stay to the best of our ability and thank you for your patience. Sincerely, The Chase Knolls Management Team

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Verified Resident 734603 2019 - 2020 Recommended

Updated 01/08/2020

Reviewed 01/08/2020

Everyone is helpful and courteous. Any time I have a problem with an appliance or anything else, I have had immediate response and quality work is done to correct the problems. Jesse and Javier are friendly, respectful and knowledgeable.
Chase Knolls Apartments Manager10/10/2020

We are so glad that you've had nothing but positive experiences with our associates at Chase Knolls! Jesse, Javier, and the rest of the team strive every day to make our residents proud to call this community their home. Thank you for leaving this amazing review of our community and we hope you continue to enjoy your stay! Sincerely, The Chase Knolls Management Team

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Verified Resident 734481 2018 - 2020 Recommended

Updated 01/08/2020

Reviewed 01/08/2020

I enjoy the community and the surrounding areas. Chase Knolls is a great location and allows easy access to most local communities. I feel safe in my apartment complex and enjoy how quiet and serene it feels when I am home.
Chase Knolls Apartments Manager10/10/2020

We're glad that you're enjoying your experience with us! Thank you for taking the time to share a positive review of our community and we will be sure to keep making you proud to call Chase Knolls your home! Sincerely, The Chase Knolls Management Team

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Verified Resident 729067 2019 Recommended

Updated 12/27/2019

Reviewed 12/18/2019

It's great so far. On the original buildings, I wish they would tell people about the older windows that may not close all the way and let in cold air and outdoor noises, especially the noises of the daily trash truck that come at 6am on… See More
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Verified Resident 730282 2019 Recommended

Updated 12/22/2019

Reviewed 12/22/2019

Safety is the most important thing to me and my family. I definitely feel safe here. The property is clean, calm, dog friendly, staff is helpful, apartments are charming, and everything you might need in your day to day is close by.
Chase Knolls Apartments Manager23/23/2019

Dear Valued Resident, We appreciate your feedback! Our team takes great pride in providing our residents with a safe and comfortable community and a stellar living experience. Thank you for calling Chase Knolls your home! Sincerely, Chase Knolls Management Team

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Verified Resident 729086 2019 Recommended

Updated 12/18/2019

Reviewed 12/18/2019

The office staff is wonderful! They constantly go above and beyond to provide wonderful service. The grounds and parking are relatively secure; there are locks everywhere, which is great, but the locks are left open during the day, and there are hundreds of construction workers walking… See More
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Verified Resident 516899 1999 - 2019 Not Recommended

Updated 12/04/2019

Reviewed 07/22/2018

It used to be fantastic. The gross construction that will last for years and years degrade the quality of life and forever has destroyed the unique character of the property. The dust, noise development is horrible.. See More
Chase Knolls Apartments Manager16/16/2018

Thank you for your feedback. It is our goal to improve the landscaping of this property which will take an extensive amount of work due to the fact that Chase Knolls consists of 14 acres of land and as we are under construction. We currently have our landscaping team surveying the property each section at a time in order to give the proper care to all areas of the property especially those heavily impacted by construction. As for the construction the objective is to improve the quality of life for all residents by completing necessary utility upgrades, etc. As you can imagine this will take time given the size of the property and the scope of work. However, we appreciate your patience and cooperation at this time as we are working as quickly as possible to ensure proper landscaping at Chase Knolls. Feel free to contact our Leasing office for any questions or concerns.

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Verified Resident 716000 2014 - 2019 Recommended

Updated 11/11/2019

Reviewed 11/11/2019

Great except,for landscaping Other than cutting the grass they really don't do anything other than that. They really don't look at individual plants or trees to see what caretaking they need there is also a problem where the sprinklers do not adequately water the grass or… See More
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Verified Resident 707471 2018 - 2019 Not Recommended

Updated 10/16/2019

Reviewed 10/16/2019

I was satisfied until my trust and security were violated by the unlawful entry into my apt The proposed resolution extended to me was two months of free washer and dryer usage. That is the monetary value that Chase Knolls placed on what occurred
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Verified Resident 617917 2004 - 2019 Recommended

Updated 09/24/2019

Reviewed 03/20/2019

Sometimes the wheels of motion run a little slow. However, since Waterton took over the property, there has been a concerted effort to meet the needs of the residents of the community. Maintenance staff is awesome. Javier rocks
Chase Knolls Apartments Manager10/10/2019

Dear Valued Resident, We apologize that you are not satisfied with your experience at Chase Knolls. We value your feedback and have taken steps to improve landscaping throughout the community. We have also recently replaced washers and dryers in the common areas to reduce maintenance related issues. We would like to hear more about your concerns so that we can address any specific issues, so please contact our Community Manager at 818-784-9939 at your earliest convenience. Thank you, Your Chase Knolls Team

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Verified Resident 481473 2017 - 2019 Not Recommended

Updated 09/11/2019

Reviewed 04/29/2018

Dogs barking for hours at a time--like living in a kennel. Original section is poorly insulated. Wind blows in under doors and through closed windows. Noisy neighbors. Construction noise. Looking for another apartment.
Chase Knolls Apartments Manager11/11/2018

Thank you for your review!

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Verified Resident 691118 2019 Recommended

Updated 09/06/2019

Reviewed 09/06/2019

Absolutely amazing!!! I love Carmen she is so friendly and made the experience priceless. I highly recommend Chase Knolls. The look and feel of my new apartment is more than a space, it feels like home. See More
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Verified Resident 689057 2018 - 2019 Not Recommended

Updated 09/03/2019

Reviewed 09/03/2019

We moved to Chase Knolls for the gardens and tranquil environment that the community offered. Only to find out 4 months after having moved in that huge construction operations would make living there unbearable. I feel like management lied to us about the extent of the… See More
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Verified Resident 527501 2019 Recommended

Updated 09/02/2019

Reviewed 08/14/2018

We have just moved into this one bedroom apartment, having moved from a two bedroom in the Chase complex. So, far we like it just fine. We re still getting situated, changing furniture, deciding on decor, etc. So far, life is moving along quite well. See More
Chase Knolls Apartments Manager16/16/2018

Thank you for your review! We are so glad to hear that you are loving your new home at Chase Knolls. We agree that the atmosphere here is comfortable and charming! We look forward to serving you! Best, Chase Knolls Management Team

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Verified Resident 683828 2019 Recommended

Updated 08/21/2019

Reviewed 08/21/2019

The office staff is great - very professional. I have only lived here a month but the people who live here are very nice - it feels like a community. The maintenance came out very soon after I moved in to take care of any issues.… See More
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Verified Resident 660959 2009 - 2019 Not Recommended

Updated 07/31/2019

Reviewed 07/05/2019

As usual, maintenance work very good. However, I wish Chase Knolls wouldn't keep taking things away from what I had when I moved in ten years ago - huge shade tree next to my apt which gave me shade all summer long was cut down for… See More
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Verified Resident 665027 2012 - 2019 Not Recommended

Updated 07/15/2019

Reviewed 07/15/2019

It was good at first. But when new corporate owners took over, there was a big change. The level of responsibility to the tenants took a nosedive: noise, air quality, repairs, care for the property all went down substantially. This is a beautiful, historic property that's… See More
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Verified Resident 610145 2017 - 2019 Recommended

Updated 06/12/2019

Reviewed 03/01/2019

Overall, my experience here has been pretty great. The ongoing construction is definitely a trial, but I've really appreciated the improvements so far. My only quibble is transit. Yes, we're on a main line of the LA Metro, but it isn't the most convenient, but that… See More
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Features & Amenities

Laundry

  • Laundry On-Site
  • Washer and Dryer Included

Parking

  • Covered Parking

General

  • 2nd Patio with Access to Beautifully Landscaped Community
  • Auto Payment Available
  • Balcony
  • Bungalow Units
  • Cable & Satellite
  • Cash Payments via Moneygram
  • Ceiling Fan
  • Central Heat and Air
  • Convenient to Ventura Blvd, 101, and 405 Freeways
  • Courtyard
  • Courtyard with Grilling and Picnic Area
  • Crown Molding
  • Digital Waterton Concierge
  • DishWasher
  • Disposal
  • Large Closets
  • On-Site Maintenance
  • On-Site Management
  • Online Maintenance Requests
  • Online Payments Accepted
  • Online Resident Services
  • Park Like Community
  • Personal Account Management
  • Pets Allowed
  • Premium Flooring
  • Quality Landscaping
  • Range
  • Refrigerator
  • Separate Informal Dining Area
  • Tiled Bathrooms
  • View
  • Vintage
  • Vintage Stainless Steel Kitchen Countertops
  • eCheck Payments Accepted

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    658

  • Available
    Avail.

    N/A

  • Model

    A1a

  • Price

    N/A

  • SQ. FT.

    675

  • Available
    Avail.

    N/A

  • Model

    Bungalow 1a

  • Price

    N/A

  • SQ. FT.

    698

  • Available
    Avail.

    N/A

  • Model

    A1b

  • Price

    N/A

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    Bungalow 1b

  • Price

    N/A

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    Bungalow 1c

  • Price

    N/A

  • SQ. FT.

    705

  • Available
    Avail.

    N/A

  • Model

    A1c

  • Price

    N/A

  • SQ. FT.

    730

  • Available
    Avail.

    N/A

  • Model

    A2a

  • Price

    N/A

  • SQ. FT.

    731

  • Available
    Avail.

    N/A

  • Model

    A2b

  • Price

    N/A

  • SQ. FT.

    735

  • Available
    Avail.

    N/A

  • Model

    Bungalow 1d

  • Price

    N/A

  • SQ. FT.

    740

  • Available
    Avail.

    N/A

  • Model

    A2c

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    850

  • Available
    Avail.

    N/A

  • Model

    Bungalow 2a

  • Price

    N/A

  • SQ. FT.

    930

  • Available
    Avail.

    N/A

  • Model

    B1a

  • Price

    N/A

  • SQ. FT.

    930

  • Available
    Avail.

    N/A

  • Model

    B1b

  • Price

    N/A

  • SQ. FT.

    980

  • Available
    Avail.

    N/A

  • Model

    Bungalow 2b

  • Price

    N/A

  • SQ. FT.

    1,090

  • Available
    Avail.

    N/A

  • Model

    B1c

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    930

  • Available
    Avail.

    N/A

  • Model

    B2a

  • Price

    N/A

  • SQ. FT.

    1,000

  • Available
    Avail.

    N/A

  • Model

    B2b

  • Price

    N/A

  • SQ. FT.

    1,090

  • Available
    Avail.

    N/A

  • Model

    B2c

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,210

  • Available
    Avail.

    N/A

  • Model

    C1a

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Chase Knolls is one of the best kept secrets in Sherman Oaks, CA. Designated a cultural historical monument, these renovated retro-style apartments feature hardwood floors, crown molding, designer paint, forced air and heat, ceiling fans, wood blinds, and ample closet space with built-ins in some units. Our 14 acre community was designed with your comfort and convenience in mind with walking paths, courtyard gardens, and hundred-year-old trees gracing the grounds. The community is gated and we offer assigned covered parking. Contact our leasing office today!

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will you be adding in-unit laundry?

Anonymous · May, 12 2018
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Chase Knolls Apartments is a 658 - 1,210 sqft apartment in Sherman Oaks in zip code 91423. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Valley Glen, Sherman Village, Van Nuys, Valley Village, and Studio City. 91301, 91401, 91607, 91403, and 91403 are nearby zip codes.

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  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
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  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
  • (Manager photo uploaded on 11/01/2017) Image of Chase Knolls Apartments in Sherman Oaks, CA
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