I moved here from out of state and signed the lease online without seeing the complex. However we were pleasantly surprised. The amenities are better than the pictures lead you to believe. The pool is a great place to hang out because the neighbors are very friendly and sociable.
We chose the apartment over others because the leasing office (Stephanie) was very helpful. We called her multiple times a day to ask questions; sometimes about the apartment (we had never seen) sometimes just about the area. She helped us with all our questions and continues to be very helpful while we live here now.
Downsides to living at the Encore? Sometimes you can hear other neighbors, however that depends on where your apartment is facing. To fix it just close your windows. Parking can be a pain for guests, since visitor parking is scarce, but there is ample street parking around the building.