Review History for anonymous

IMT Wood Ranch


Updated Review

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anonymous

Resident 2009 - 2024

3/2/2024

Prompt response in few hours for low priority request

Put a low priority request to replace cracked switch board. Wasn't expecting to get it fixed in a week since it is not critical. Ramon showed up in few hours and replaced with a new switch board. Nice work.
    Manager

    3/4/2024

    IMT Wood Ranch
    Hello anonymous, thank you for your positive feedback! We're glad to hear that Ramon was able to assist you promptly and efficiently. We always strive to exceed our customers' expectations, even for low priority requests. Your satisfaction is our top priority. Thanks again for your review!
    1 Previous Review

    Previous Review

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    anonymous

    Resident 2020

    4/4/2020

    This is covid stay home are stuck afraid to buy anything outside and cooking at home. Microwave broke.These guys are true heroes.They walked in cheerfully, maintained safety and physical distance with empathy to us. They did not reveal any stress with all things going around about corona. They did their best with all their available tools to help us out. For reasons beyond anybody's hand, they couldn't arrange a new microwave immediately. But they managed to assemble one by removing one from another vacant lot, fix the broken door in that and ensuring we have a minimum workable microwave. They are now planning to fix the motor in the microwave so the table in it can rotate.GREAT JOB.. you are our heroes
      Manager

      7/14/2020

      IMT Wood Ranch
      Thank you for your review of our community! We are glad our team provided you with great customer service.

      Review 6 out of 105

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      IMT Wood Ranch

      March 2024

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