Review History for Jgruetzm

Villas at Wood Ranch


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Jgruetzm

Resident 2013 - 2015

2/18/2015

I have been a resident at the villas for almost two years now. The first six months or so we're OK, despite the fact my apartment was infested with fleas. The fleas disappeared after three bouts with the exterminator. Then came the ants! We have had issues with ants for the last year non-stop! We have to put any non sealed bags either in the oven or the microwave to keep the ants out. We called for an exterminator twice, but gave up after the second attempt as the exterminator never showed up. About a year ago construction was being performed on the car ports (parking is a major issue here). During construction people were parking in the fire lanes for months due to lack of the already lacking parking. I followed suit. I parked in the fire lane for about 4 months, and one day I woke up to go to work... My company vehicle was gone! I later found out that the villas had 23 other vehicles towed for parking in the red zone that night. There was no warning... I even saw the leasing manager a few times while getting out of my vehicle in the red zone, it was no problem she kept walking as if nothing was wrong. There are constantly party's here with drunk people scattered throughout the parking lot, loud and and, smoke in the air. The other reviews are true, it is an every day thing to find paperwork on your door asking you to remove this or do that to your patio. If you do decide to move here DO NOT get a downstairs apartment!! People walking by can see straight into your bedroom. The windows are extremely thin, you can hear everything going on outside. I put a shade up on my Patio for privacy in my living room and received threatening letters from management to take it down. There is an obnoxious light that shines directly in my bedroom window during the night so I had to buy my own window shades for my room as the vertices provided were inadequate. I am planning on moving out, however am uneasy about it, due to other posts regarding the unexplained fees. It feels like I am dealing with the mafia. I will follow up once I terminate my stay here at the villas to let y'all know how the termination process goes.
    Manager

    3/12/2015

    Villas at Wood Ranch
    Thank you for taking the time to review The Villas & Overlook at Wood Ranch. My Name is Melanie and I am the new Community Manager. I am sorry to hear that your experience so far has not been a five star experience. I would be happy to personally discuss with you your current concerns relating to the patio letters that were sent out, and to discuss any previous concerns that you feel have been left unresolved in any manner. Please feel free to email me personally at mdimeglio@experiencewoodranch.com....Or by phone at 805.584.2733

    Review 8 out of 117

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