Review History for anonymous

South City Station Apartments


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anonymous

Resident 2013 - 2014

9/24/2014

I lived here for a year and will reluctantly renew my lease. The apartments are relatively new, but so are most of the apartment complexes around the Colma/South San Fancisco/San Bruno area. The only pluses are location and maintenance. BART, Costco, and Trader Joes are literally right next to the complex so commuting to San Francisco and getting groceries is easy. Maintenance is usually completed within two business days. Apart from location and maintenance, I absolutely feel UNAPPRECIATED and DISRESPECTED as a resident! I rarely drive and there was an instance where I found scratches on my vehicle from what looked like someone doing maintenance above it and dropping a tool. I asked if there was any maintenance done during the suspected time frame and if they could pull up video, but the staff kept dodging my request for the video footage. Their excuse was they don't know how to work the video system. Another way I felt completely disrespected is a recent lease negotiation. They want to increase my rent by 7%, so I went to talk to them about a reduction. I explained how I'm an excellent renter, always paying my rent on time. In addition I also brought a printout of how their website has many vacancies of the same apartment for about 4% more than what I pay. My lease is also ending at the end of October and it's difficult to find tenants in November because that's the start of the holiday season. Possibly not finding a new tenant during the two month holiday season would reduce their bottom line in addition two the already vacant apartments. Having a diligent paying renter during that time frame for a slight reduction from the 7% increase should at least be taken into consideration, right? THEY WOULDN'T EVEN REDUCE IT BY 1 CENT! Here is an exact quote from the last email correspondence: "Like I mentioned on the phone, the renewal negotiation was rejected." They didn't even try to make a counter offer. They pretty much just said take or leave it. If that isn't corporate greed, I don't know what is!!! To summarize, if you want a nice place to stay and you're okay with being unappreciated and disrespected, like just another fast food customer, come to Archstone.

    Review 6 out of 48

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    South City Station Apartments

    July 2024

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