Review History for anonymous

Spruce Apartments


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anonymous

Resident 2014 - 2015

5/16/2015

I have been living in United states for more than 9 years and i never felt like writing a review before but here in Fairoaks after living for more than an year with my experience in Fairoaks i felt like i am not doing justice unless i write a review as the new management is so nice and sweet. All staff are good but i always see a senior leasing specialist by name Kelli as she will be having good knowledge in all process. Here are few example of my experience. 1. In one situation my co-signer is leaving overseas due to emergency and when we approached Kelli just few hours before flight to remove his name from lease, she understood the situation and arranged all paper work with in an hour and without her help this would have become a complicated process of sending papers through mail back an forth to overseas etc. 2. In another situation one of my room mate went to Virginia satte and he could not come back and when i approached leasing office, they arranged all paper work and taken care of all process within no time. 3. The service team are so punctual and cordial, and in one situation i gave him permission to enter the house for a fix and as that part is not available they informed me and took permission again to enter after few hours. It shows how they respect your privacy. 4. The landscape,Tennis courts, Gym and Game room are so nice that you feel like a resort while living here. I am sure i will continue living here for more years...

    Review 10 out of 174

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    Spruce Apartments

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