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Villa Del Sol

355 East Evelyn Avenue

Sunnyvale, CA 94086

 
 
 
 
 
 

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kunalvaidya84 • Prospective Resident 2014 Not Recommended
Reviewed 10/06/2014
My wife and I had checked out an apartment here and paid a follow up visit to another one and to secure it with a deposit. Basically, I was minutes away from signing the lease. However, we reached a place about 5 minutes late for our appointment and were in for a real shock. The lady at the reception lobby coldly replied 'you are late, hence you cannot see the apartment now'. She was so condescending and rude that she didn't even offer us a seat and treated us like dirt. Can't think of worse instance of customer service experience for a long time. I imagine that if the pre-sale treatment of the customer is so abysmal, how bad would the post-sale treatment be once I needed to get any work done from them? In a state of utter disbelief, we simply left and signed the lease at our second choice apartment community less than a mile away. Thank goodness we were saved from signing a lease and getting locked into this place for at least a year!
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