Review History for anonymous

Rancho Alisal


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anonymous

Resident 2019 - 2020

6/4/2020

I have lived here for almost a year. At first everything looks nice and the staff seems nice. But looking closely the paint, the cabinets, racks and everything are cheaply done. And there was a shot out right outside the apartment and people speed by at night. The leasing staff is useless. Anytime I have had an issue they tell me it's not them and that I need to talk to someone else. One of the leasing staff said that we could change apartments easy once one was available and then took it back AFTER we moved in. They gave false times when certain vendors were going to do work. Which isn't pleasant if you have a baby. Honestly the maintenance staff are the only useful people. There are limited places to park and they took up spaces with planters and storage which is completely unacceptable. Also the laundry room is overpriced. $2 to wash and $2 to dry. The washer is so small and socks or underwear get stuck in the rubber. The dryer doesn't dry well. I suggest Soapy Lee's or any other laundromat. Overall the staff is incompetent, parking is a b*tch, laundry room overpriced and the apartments are cheaply done.

    Review 2 out of 57

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    Rancho Alisal

    March 2024

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