epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	4.1/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (24 Reviews)

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Noise

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Sofi Union City Manager

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Resident • 2018 - 2019 Recommended

Updated 11/23/2019

Reviewed 11/23/2019

I love calling Sofi Unión City my home. It's just perfect! Apartments are comfortable, great amenities and amazing staff! Anytime I need something they are on it right away. Thank you Karen for always being so helpful.

Sofi Union City Manager25/25/2019

Thank you for giving Sofi Union City a 5-star rating! We strive to provide a warm and comfortable environment for our residents, so we are thrilled to hear that your experience with us has been an enjoyable one! Karen and the rest of the team look forward to keeping up the great work!

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Virginia52t • Resident • 2019 Recommended

Updated 03/12/2019

Reviewed 03/12/2019

Very nice, friendly and cooperative and lot of patience to service, good with following up with me. Easy application process. I am happy to get this place .I do appreciate Rosemary Del Toro and Manager Shannon for all there help. I would recommend this property to… See More

Sofi Union City Manager13/13/2019

Thank you for your awesome, 5-star review of Sofi Union City, Virginia! We're encouraged to see our friendly staff has provided you with an outstanding, convenient experience at our community, and we'll keep up the good work to continue to make you feel at home here for a long time to come.

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Resident • 2013 - 2017 Not Recommended

Updated 10/28/2017

Reviewed 10/28/2017

I have been living here since March 2013. Right now we're at October 2017. On average my rent has been increasing by 9% every year. Although there was one time on 2014 where they raised my rent by 15%. This time, they are raising my rent… See More

Sofi Union City Manager15/15/2018

Hello, We're disappointed to see that you are unhappy regarding your rental rate. If you're ever unhappy about your renewal rate please reach out to the leasing office and we will review the offer and see if there is anything we can do to accommodate you. Please note that renewal rates are based on the market. We compare rates weekly to ensure our rates are comparable to what others are offering in the area. I would be happy to discuss this with you further. I see that you did not leave any contact information. Please feel free to reach out to me at 510.471.4952 or [email protected] Best Regards, Team Sora 510.471.4952 [email protected]

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rosiecarroll • Resident • 2015 Recommended

Updated 08/17/2015

Reviewed 08/17/2015

I'm a current resident at Greenhaven and I moved here in April from Apple Valley, Ca. Mr. Tyrone and Amber are so nice and very helpful. I'm very new to the area so anytime I have any questions they are very helpful in giving me directions… See More

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Resident • 2013 - 2015 Not Recommended

Updated 07/03/2015

Reviewed 07/03/2015

I don't recommend Green Haven: - They increase the rent every year. It's an abuse as it goes way over 10% - Trains go by several times per night waking everybody up - The light bulbs across the units are busted. They take months to be… See More

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lovely2014 • Resident • 2013 - 2014 Not Recommended

Updated 11/16/2014

Reviewed 11/16/2014

Do not rent here! FYI this place sucks. The laundry place is dirty and the main office they don't respond to your request right away. Rent is high and I would not pay for what is worth.

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fudgeya • Prospective Resident • Visited 2013 Not Recommended

Updated 09/19/2013

Reviewed 09/19/2013

I wouldn't bother applying here. I applied eight months ago and got approved with bad credit and outstanding balances. Then I applied recently with outstanding balances and got rejected that being the reason why. If anyone has gotten approved here with outstanding balances and bad credit… See More

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Resident • 2013 Not Recommended

Updated 05/12/2013

Reviewed 05/12/2013

I wouldn't recommend living here. The laundry area are dirty and never kept clean, i even see teens smoking in the laundry facility. Ridiculous of how poor this place is. Theres So many dog poop! My kids ends up having doggie poo on their shoes. Cobwebs… See More

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Resident • 2010 - 2013 Not Recommended

Updated 01/02/2013

Reviewed 01/02/2013

This place has gone to the dump! I'v been here since 2010 and then it was nice and clean but now, this place has gone from Greenhaven to Hayhaven. I moved here because it was nice and clean. But, since the new owner's took over, it… See More

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Resident • 2010 - 2012 Not Recommended

Updated 11/04/2012

Reviewed 10/22/2012

They are increasing the rent every year. Eventually, it's cheaper to rent a house than apartment. The property manager is rude and obnoxious. It takes the handyman forever to come to fix things inside the apartment. You have to pay water,sewer,and garbage (Average $90 a month).The… See More

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Resident • 2010 - 2012 Not Recommended

Updated 09/09/2012

Reviewed 09/09/2012

I have lived here for two years. Since the new owners took over, this place has gone from being sketchy to being a full-on dump. The gates are usually broken and people get in anyway, and there is no longer any security. There was good security… See More

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Resident • 0 Not Recommended

Updated 06/25/2012

Reviewed 06/25/2012

My experience as a tenant here, at Greenhaven Apartment Homes was horrible! The rent is extremely high! and the property manager they have now, is extremely rude and obnoxious. She always has an bad attitude whenever, you come into the office. I mean the level of… See More

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Resident • 2009 - 2011 Not Recommended

Updated 11/08/2011

Reviewed 11/08/2011

I have been living here for a while but Im leavung soon The people that work here are lazy! They are rude and just sit on their butts all day. The maintenance guy is really lazy and takes forever to get his work done. To be… See More

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Resident • 2009 - 2011 Not Recommended

Updated 08/25/2011

Reviewed 08/25/2011

OMG!!I soooooo Agree with the person who just worte the latest review. This place is so bad. The leasing Agent's (female) is a terrible person to deal with. She is always drunk or aguing with her man. She seem she has her favorite tho. And if… See More

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Prospective Resident • Visited 2000 Recommended

Updated 07/08/2011

Reviewed 07/08/2011

I Been living here for 10 years great office staff, never had any problems like the person posted.

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Resident • 2011 Not Recommended

Updated 07/05/2011

Reviewed 07/05/2011

iT IS 2011 AND I AM HERE TO TELL YOU THIS PLACE HAS MOLD AND ROACHES! NO JOKE. tHE OFFICE STAFF HAS BEEN THERE SO LONG AND SCARES THE RESIDENTS. SHE DRINKS ALLOT AND INTIMADATES THE RESIDENTS WHO ARE LOCKED INTO A LEASE SO THEY CANT… See More

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Resident • 2002 - 2010 Recommended

Updated 12/22/2010

Reviewed 12/22/2010

I love this place the office staff is the best they go out of their way to help. I have seen such a difference since Amber and Rose have come on board. I just recently found out that it may be up for sale I would… See More

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Prospective Resident • Visited 2010 Recommended

Updated 06/07/2010

Reviewed 06/07/2010

the best working staff at this apartment complex. they where very helpful and i felt comfortable with explaining the rental agreement of this apartment complex. if you need to find an apartment go here

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mtmanrob • Resident • 2001 Not Recommended

Updated 12/07/2009

Reviewed 12/07/2009

My friend and I moved out to California and rented this place off the internet. We are both law enforcement and unfortunately, word had leaked out of the rental office the the tennants had better shape up because "some cops are moving in here". It was… See More

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prince2873 • Resident • 2009 Recommended

Updated 07/21/2009

Reviewed 07/21/2009

Whats wrong with us?

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Resident • 2009 Recommended

Updated 01/31/2009

Reviewed 01/31/2009

This is a fine place for working people and families with kids. I have been living here for 9 months and like the proximity it has to some of the best schools in the city, shopping and restaurants. Though rent seems high it gives value for… See More

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Resident • 2008 - 2009 Recommended

Updated 01/18/2009

Reviewed 01/18/2009

This is a good place to live on this side of union city. I've had no problems so far. It has some great schools and close to all the shopping and eat outs. Lots of kids here so if you have kids they will have lots… See More

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Resident • 2007 - 2008 Not Recommended

Updated 11/26/2008

Reviewed 11/26/2008

The rate has just gotten up over 10% for all the new lease, it is a very high price for such an old apartment complex. The services are very bad, a broken cook top takes three month to be fixed and a burn out light bulb… See More

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Resident • 2008 Recommended

Updated 11/09/2008

Reviewed 11/09/2008

Been living here for abt 6 mths and like it here. This seems a family oriented community. On any given work day all you see are people driving off to work and kids rushing to school. Neighbors get along well and people walk their dogs. The… See More

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Resident • 2008 Recommended

Updated 09/07/2008

Reviewed 09/07/2008

So, while all of these ratings might be pretty negative, it's important to note that most of them are well over a year old at this point. The place is clean and, as far as I can tell, safe. There is a brand new gate around… See More

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Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

Parking

Covered Parking
One Assigned Covered Parking Space per Home
Storage Space

General

Accent Walls Available
Air Conditioning
Balcony or Patio
Ceiling Fan
Concierge
Courtyard
Dining Room Space
Fitness Center
Galley Style Kitchens
Gated Access
Glass Tile Backsplash
Granite Countertops
High-Speed Internet
On-Site Maintenance
On-Site Professional Management
Online Payments Accepted
Package Receiving Service
Pet Friendly with Breed Restrictions
Playground
Short Term Lease Available
Spa
Stainless Steel Appliances
Walk In Closets
Wood-look Flooring

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$2,035 - $4,808
SQ. FT.
620
Available
Avail.
4 Units
Model
A2

View Floor Plan

Price
$2,096 - $4,477
SQ. FT.
573
Available
Avail.
1 Units
Model
A1

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$2,278 - $5,808
SQ. FT.
820
Available
Avail.
3 Units
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$2,303 - $5,745
SQ. FT.
870
Available
Avail.
5 Units
Model
B2

View Floor Plan

3 Bedrooms, 1.5 Bathrooms

Price
$3,013 - $7,799
SQ. FT.
1,119
Available
Avail.
3 Units
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Our Team is Here to Help!In support of preventing the spread of COVID-19, for the health of you, our residents, and community, we are now only offering personalized touring options including FaceTime, video, and virtual tours. Our leasing team will be able to support your needs via phone and email during normal business hours. Additionally, our live call center service will be available 24/7 to answer any questions.We look forward to e-meeting you and helping you find your new home!