Madison at Town Center
#18,304 #5 #1,331

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Madison at Town Center

24555 Town Center Drive, Valencia, CA 91355
(78 Reviews)
$2,440 - $3,485/mo
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Floor Plans & Pricing

1 Bedroom

A1 Floorplan

1 Bed, 1 Bath | 788 - 798 sq. ft.

$2,440 - $2,550

2 Available Units

See Floor Plan Details

A2 Floorplan

1 Bed, 1 Bath | 798 sq. ft.

See Floor Plan Details

2 Bedrooms

B2 Floorplan

2 Beds, 2 Baths | 1,192 sq. ft.

$3,485

1 Available Unit

See Floor Plan Details

B9 Floorplan

2 Beds, 2 Baths | 1,522 sq. ft.

See Floor Plan Details

B4 Floorplan

2 Beds, 2 Baths | 1,213 sq. ft.

See Floor Plan Details

B5 Floorplan

2 Beds, 2 Baths | 1,229 sq. ft.

See Floor Plan Details

B7 Floorplan

2 Beds, 2 Baths | 1,350 sq. ft.

See Floor Plan Details

B6 Floorplan

2 Beds, 2 Baths | 1,261 sq. ft.

See Floor Plan Details

B8 Floorplan

2 Beds, 2 Baths | 1,500 sq. ft.

See Floor Plan Details

B3 Floorplan

2 Beds, 2 Baths | 1,204 sq. ft.

See Floor Plan Details

B1 Floorplan

2 Beds, 2 Baths | 1,149 sq. ft.

See Floor Plan Details

3 Bedrooms

C1 Floorplan

3 Beds, 2 Baths | 1,496 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Madison at Town Center Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2024

2/4/2024

Difficult

I applied for a 2 bed 2 bath apartment. The place looked fantastic and the agent who took me on a tour was very welcoming and informative. We are relocating to Santa Clarita from Riverside, CA so that my roommate could be closer to work… See More>
    Review Author Icon

    Fuckthemadison

    Resident 2019 - 2022

    1/27/2022

    Don’t live here! No security for the 2+ years I have been here. Broken doors and broken gates constantly allowing anyone on the premises. Last night found two people smoking crack in the stairwell next to my apartment. This problem has been told to management… See More>
      Review Author Icon

      Resident 938982

      Verified Resident 2021

      8/13/2021

      Happy here at the Madison at Town Center. It's peaceful,beautiful, and kept up very well.I love all the amenities that are here, and how close it is to shopping, restuarants, and entertainment. The apartment is beautiful wirh high ceilings and perfect color scheme.

        Manager

        8/17/2021

        Madison at Town Center
        Verified Resident 938982, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Madison at Town Center!
        Review Author Icon

        Resident 933957

        Verified Resident 2021

        8/2/2021

        Our experience renting with the Madison at Town Center was amazing. Tiffany was so thorough and helpful through the entire process. I would very highly recommend the Madison. The apartment is lovely and the staff, so far is superb.

          Manager

          8/28/2021

          Madison at Town Center
          Verified Resident 933957, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Madison at Town Center. We are always more than happy to assist you if anything else comes up. Take care!
          Review Author Icon

          Resident 932819

          Verified Resident 2021

          7/29/2021

          So far I love my apartment & the space we have. The decor is perfect. The lighting is great. And I love the windows and patio space. ...........................................................

            Manager

            8/13/2021

            Madison at Town Center
            Verified Resident 932819, thank you for sharing your positive experience! Thank you, and have a fantastic day!

            Updated Review

            Review Author Icon

            Resident 606007

            Verified Resident 2018 - 2021

            7/28/2021

            Love the area. Enjoy our apartment. Maintenance calls are answered quickly and professionally. Outside (garden, walkways) around Building 8 are shabby. We understand the building(s) have been sold and are anxiously waiting to see what changes will be made. Have concern that our rent will go up to the point… See More>
              Manager

              8/13/2021

              Madison at Town Center
              Verified Resident 606007, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
              Review Author Icon

              Resident 908858

              Verified Resident 2021

              5/27/2021

              Fantastic location, amenities & staff! I highly recommend anyone looking for a clean, quiet and upgraded complex to look into The Madison and Town Square. The staff made the entire process from applying to moving in seamless. We signed a 12-month lease, however, I can… See More>
                Manager

                5/27/2021

                Madison at Town Center
                Verified Resident 908858, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Madison at Town Center. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

                Updated Review

                Review Author Icon

                Resident 861377

                Verified Resident 2020 - 2021

                4/14/2021

                This is a beautiful community in a fantastic location. Love that I can walk to restaurants and shops. Close access to all those bike trails that Santa Clarita has to offer. The common areas are very well-maintained. There is a beautiful pool and an excellent… See More>
                  Manager

                  4/28/2021

                  Madison at Town Center
                  Verified Resident 861377, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

                  Updated Review

                  Review Author Icon

                  Resident 531926

                  Verified Resident 2018 - 2021

                  4/8/2021

                  You would not want to publish my feelings, sorry to say. I've made it clear where I feel the shortfalls are at The Madison Town Center in Valencia, California. On a final note, I have rented a storage unit since I moved in yet many… See More>
                    Manager

                    4/14/2021

                    Madison at Town Center
                    Thank you for taking the time to let us know how we did over the course of your 3 year stay at The Madison.. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 887866

                    Verified Resident 2020 - 2021

                    3/26/2021

                    We sold our home last year and opted for a more urban lifestyle. Though challenged with COVID restrictions it's been a good experience. The ability to walk to restaurants, shopping and entertainment venues has been a nice option.

                      Manager

                      3/26/2021

                      Madison at Town Center
                      Verified Resident 887866, we're happy you found our staff to be so supportive during your experience here and are so pleased you enjoyed your visit to Madison at Town Center! Verified Resident 887866, thanks for taking the time to leave a review.
                      Review Author Icon

                      Resident 883779

                      Verified Resident 2020 - 2021

                      3/15/2021

                      I live right above the trash dumpsters so its very loud and the light from the parking structure is way too bright that shines into our apartment making it hard to sleep and very annoying.The trash dumpster is loud almost every day which makes it… See More>
                        Manager

                        3/16/2021

                        Madison at Town Center
                        Hello Verified Resident 883779, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. I will do everything I can to help with the lighting that is shining into your apartment. Take Care!
                        Review Author Icon

                        Resident 858924

                        Verified Resident 2020

                        1/2/2021

                        The community staff is very friendly and helpful, the grounds are kept nicely and the it is located in walking distance from everything you need which including many shops and gyms and across from the Westfield Valencia Town Center I rate it overall as… See More>
                          Manager

                          1/4/2021

                          Madison at Town Center
                          Verified Resident 858924, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
                          Review Author Icon

                          Resident 835442

                          Verified Resident 2020

                          10/23/2020

                          Please clean the common hall cobwebs & paint & install dark baseboards. Please Clean parking floors my shoes get black . All pet Owners should pick up dog poo. Its gross to leave it. Can you please install New bike space soon.

                            Manager

                            12/15/2020

                            Madison at Town Center
                            Verified Resident 835442, we are glad we could help! We can't wait to see you again, have a great day.

                            Updated Review

                            Review Author Icon

                            Resident 740119

                            Verified Resident 2020

                            9/17/2020

                            Madison has been a great stay for me and my family. Th only thing would be the noise, as the other tenants do not respect the peace and quiet. Lately its been amazing because the party goers that dont have to pay anything to live… See More>
                              Manager

                              10/14/2020

                              Madison at Town Center
                              We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Madison at Town Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2020

                              5/26/2020

                              I lived at the Madison for over a year and my experience has been exceptional. The leasing office and maintenance staff is very helpful. If you are looking for a safe and secured community I recommend the Madison.

                                Manager

                                5/28/2020

                                Madison at Town Center
                                Anonymous, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Madison at Town Center!
                                Review Author Icon

                                Resident 768909

                                Verified Resident 2019 - 2020

                                5/14/2020

                                We've had terrible experience with the management at The Madison. The apartment looks great and maintenance team are awesome, but will not renew our lease as the management are not helpful when there is an issue and are dismissive of our issues. For example, after… See More>
                                  Manager

                                  5/15/2020

                                  Madison at Town Center
                                  Jan B, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I am very sorry that after the many attempts management made to your neighbors, that they did not quite down. Please know that management has nothing to do with sending codes to residents. The delivery drivers that deliver to the lockers send the codes and we're very sorry that you were provided with false information pertaining that management has anything to do with sending the locker codes. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (661) 222-7384 so we can work towards a resolution. We look forward to hearing from you. Read Less
                                  Review Author Icon

                                  JonY399

                                  Resident 2020

                                  2/1/2020

                                  My name is jon and I just moved in this past week, and the staff made it soo easy and took care of me great I looked at so many places and this one had the best floor plans and location . And with how… See More>
                                    Manager

                                    2/3/2020

                                    Madison at Town Center
                                    Jony399, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Madison at Town Center. We hope to be of service to you again in the future. Best wishes, Madison at Town Center
                                    Review Author Icon

                                    anonymous

                                    Resident 2020

                                    1/31/2020

                                    The first year of my tenancy here was pleasant. These last few months have changed that. What was once a reasonably quiet community has turned into a raucous party. From loud yelling from the pool area until late at night on a weekday, to inconsiderate… See More>
                                      Manager

                                      2/3/2020

                                      Madison at Town Center
                                      Hello Anonymous, thank you; we appreciate your feedback! Anonymous, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
                                      Review Author Icon

                                      Resident 731816

                                      Verified Resident 2019 - 2020

                                      1/25/2020

                                      Its been awful, with Princess Cruises having apartments here. They dont watch their staff and the noise level sounds like college dorms. We are very disappointed we wished we were told about companies owning apartments here and putting their staff who dont care because they… See More>
                                        Manager

                                        1/14/2020

                                        Madison at Town Center
                                        Hi Verified Resident 731816! We're so happy we were able to help you out! We reached out the residents beneath you and they promised this would never happen again. We hope that you continue to enjoy living here at The Madison. If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Cowboy Deluxe

                                        prospectiveVisited 2019

                                        10/14/2019

                                        My wife and I looked at all the top apartment communities in Valencia for our upcoming move in February 2020. The Madison's renovations are the best we ever saw! Honestly, there was not one other community that had the convenience to shopping and dining, the… See More>
                                          Manager

                                          10/16/2019

                                          Madison at Town Center
                                          Hi, we're happy you found our staff to be so supportive during your experience here at Madison at Town Center. Thank you for taking the time to leave a review for us! We're happy we could exceed your expectations and look forward to helping you find your dream apartment in February!
                                          Review Author Icon

                                          Resident 704714

                                          Verified Resident 2009 - 2019

                                          10/9/2019

                                          The Madison at Town Center has been an enjoyable home for me for the past several years. Whenever I have a maintenance issue, it is resolved quickly and accurately. I find the Management Team, Cara and Sterling, to be very helpful and willing to listen… See More>
                                            Manager

                                            10/9/2019

                                            Madison at Town Center
                                            The entire staff here at The Madison at Town Center would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!
                                            Review Author Icon

                                            Resident 677661

                                            Verified Resident 2018 - 2019

                                            8/13/2019

                                            Great experience so far. I love the complex. The gym is amazing and the community center is a great place for me to work. The pool area is incredible and the staff is also very nice, I would recommend this place to others

                                              Manager

                                              10/9/2019

                                              Madison at Town Center
                                              Verified Resident 677661, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Madison at Town Center. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                              Review Author Icon

                                              Resident 644988

                                              Verified Resident 2018 - 2019

                                              5/27/2019

                                              We selected our apartment based on it's great location. Very walkable to shopping, groceries, restaurants, entertainment and services. Bike trail near by and the complex has a nice workout room and pool area. We like the floor plan of apartment along with balcony and large… See More>
                                                Manager

                                                10/9/2019

                                                Madison at Town Center
                                                Verified Resident 644988, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                                Review Author Icon

                                                Resident 634875

                                                Verified Resident 2019

                                                5/3/2019

                                                Beautiful apartment. Tara (manager) was amazing throughout the entire application and move-in process. We love where the building is located with respect to the rest of town. Only thing we'd like to see is the hallways/entries to apartments look a little nicer.

                                                  Manager

                                                  10/9/2019

                                                  Madison at Town Center
                                                  We appreciate your positive review about your recent experience with us! We are happy to report that we purchased a new machine to clean the hallways floors and they should be looking 100% better! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                                                  Review Author Icon

                                                  Resident 610483

                                                  Verified Resident 2019

                                                  3/3/2019

                                                  I love my unit and my neighbors are mostly quiet. The hallway is very loud though and carpeting would help with that. Besides that Im very happy and so are my pups! I love that the walls are painted as well instead of that blank… See More>
                                                    Manager

                                                    10/9/2019

                                                    Madison at Town Center
                                                    Verified Resident 610483, it's experiences like yours that really keep us motivated! The office staff truly appreciates your positive review and are happy that you and your pups are happy too! We hope to see you soon!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Rent: $50. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
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                                                    • Cats Allowed
                                                      Deposit: $250. Rent: $35. Pet Limit: 2. Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
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                                                    Other
                                                    • BBQ Grills
                                                    • Clubhouse
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Fitness Center
                                                    • Gardens
                                                    • Internet Cafe
                                                    • Outdoor Fireplace
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Recreation Room
                                                    • Spacious Floor Plans
                                                    • Walk In Closets
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                                                    Leasing

                                                    When you live at The Madison at Town Center Apartments in Valencia, CA, there s nothing holding you back from living life to its fullest. Our prime location across from Westfield Valencia Town Center in the heart of desirable Santa Clarita combines the convenience and glamour of luxury living with the charm of the suburban dream. Inside, our pet-friendly community of 1, 2, and 3 bedroom apartments for rent has been fully renovated to provide exceptional homes and resort-style amenities for a complete luxury living experience. Get social in one of our many indoor and outdoor community spaces. From our blockbuster-style movie screening in the theater room and state-of-the-art fitness center to our heated pool and courtyards complete with lounges, fireplaces and BBQ grills, The Madison will leave you wanting for nothing. If you re looking for apartments in Valencia, this is where you want to be.Fairfield Property Management Inc. CA DRE #01889456
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 03/20/2018
                                                    A: There is plenty of guest parking in the garage and also along Town Center Drive and at the nearby Hyatt.

                                                    Frequently Asked

                                                    Based on 78 number of votes by renters, Madison at Town Center is currently rated 3.5 out of 5 stars.
                                                    Madison at Town Center is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison at Town Center is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison at Town Center is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison at Town Center is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison at Town Center is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison at Town Center is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Madison at Town Center

                                                    April 2024

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                                                    Madison at Town Center is a 788 - 1,522 sq. ft. apartment in Valencia in zip code 91355. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,440 - $3,485. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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