Madison at Town Center
#18,156 #5 #1,323

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Madison at Town Center

24555 Town Center Drive, Valencia, CA 91355
(78 Reviews)
$2,515 - $4,306/mo

Floor Plans & Pricing

1 Bedroom

A1 Floorplan

1 Bed, 1 Bath | 788 sq. ft.

$2,515 - $2,525

2 Available Units

See Floor Plan Details

A2 Floorplan

1 Bed, 1 Bath | 798 sq. ft.

See Floor Plan Details

2 Bedrooms

B1 Floorplan

2 Beds, 2 Baths | 1,149 sq. ft.

$3,335 - $3,480

1 Available Unit

See Floor Plan Details

B4 Floorplan

2 Beds, 2 Baths | 1,213 sq. ft.

$3,425 - $3,570

1 Available Unit

See Floor Plan Details

B7 Floorplan

2 Beds, 2 Baths | 1,350 sq. ft.

$3,725

1 Available Unit

See Floor Plan Details

B3 Floorplan

2 Beds, 2 Baths | 1,204 sq. ft.

See Floor Plan Details

B9 Floorplan

2 Beds, 2 Baths | 1,522 sq. ft.

See Floor Plan Details

B6 Floorplan

2 Beds, 2 Baths | 1,261 sq. ft.

See Floor Plan Details

B5 Floorplan

2 Beds, 2 Baths | 1,229 sq. ft.

See Floor Plan Details

B8 Floorplan

2 Beds, 2 Baths | 1,500 sq. ft.

See Floor Plan Details

B2 Floorplan

2 Beds, 2 Baths | 1,192 sq. ft.

See Floor Plan Details

3 Bedrooms

C1 Floorplan

3 Beds, 2 Baths | 1,580 sq. ft.

$4,101 - $4,306

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Madison at Town Center Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 610054

Verified Resident 2017 - 2019

3/1/2019

Wonderful place to raise your family, every thing in walking distance from Red Robin to The Mall, transfer centerand the five freeway only a minute away, the school system is great which is why i chose this quite community

    Manager

    10/9/2019

    Madison at Town Center
    Hi Verified Resident 610054, thank you so much for your positive comments about Madison at Town Center! We always strive to provide top quality service to every guest, and are pleased to hear that you are enjoying your experience here at Madison at Town Center!
    Review Author Icon

    Resident 610043

    Verified Resident 2018 - 2019

    3/1/2019

    Sterling was amazingly helpful for us in finding the perfect apartment for our little family. She made the process of finding a unit, applying, and moving in very seamless and easy. She has been incredibly responsive and helpful, and continues to follow up with us… See More>
      Manager

      10/9/2019

      Madison at Town Center
      Verified Resident 610043, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
      Review Author Icon

      Juan_F700

      Resident 2019

      2/27/2019

      i love my apartment! I recently transferred into a newly renovated 3 bedroom unit and the renovations are beautiful! Tara and Sterling who work in the front offices go above and beyond for their residents and are always so welcoming! I'm looking forward to many… See More>
        Manager

        10/9/2019

        Madison at Town Center
        Hi there, I would like to get some more details about your experience with us. We are happy to report that the exterior of our property has recently undergone a beautiful transformation. We've upgraded our landscaping, scrubbed all hallways until the floors were sparkling clean and built Security their own office inside the parking structure. We would like to have a better understanding about your experience. Please reach out to us at (661) 222-7384 at your earliest convenience and we will do our best to resolve this with you.
        Review Author Icon

        Resident 592846

        Verified Resident 2019

        1/15/2019

        The Madison at Town Center has beautiful apartments and the building is maintained wonderfully. There is a good sense of community. It is safe, quiet and close to many shops, food and entertainment. Great place to live!

          Manager

          10/9/2019

          Madison at Town Center
          Verified Resident 592846, we are so happy to read such a great review about Madison at Town Center! We're always happy to help!
          Review Author Icon

          anonymous

          Resident 2018

          10/16/2018

          If you're looking for luxury living, look no further. This community sits in the center of Valencia with everything you would ever think of in walking distance. The staff is professional, responsive with maintenance requests, personable and friendly! Security is only a phone call away… See More>
            Manager

            10/9/2019

            Madison at Town Center
            Hi Anonymous, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
            Review Author Icon

            Resident 555348

            Verified Resident 2018 - 2019

            7/10/2019

            The property has so much potential, but due to the poor quality of the remodel construction and the disregard of the polices, the reputation of this property of being "borderline x-rated", has made it embarrassing to have guests or say where you live.… See More>
              Manager

              10/9/2019

              Madison at Town Center
              Verified Resident 555348, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (661) 222-7384 at your earliest convenience and we will do our best to resolve this with you.
              Review Author Icon

              anonymous

              Resident 2016 - 2018

              7/7/2018

              Not a place to be at. If you want your car towed, then live here. Appliances are old. Tenants smoke and it comes through the walls. People race through the area like it is a race track. For the amount of money you pay, you… See More>
                Review Author Icon

                Resident 500481

                Verified Resident 2017 - 2018

                6/15/2018

                Everybody is friendly. Everything is walking distance and very convenient to the interstate. I’ve already recommended these apartments to multiple friends and acquaintances. I enjoy living here and it is a sense of pride of being part of the best residence in valencia!… See More>
                  Review Author Icon

                  Resident 482507

                  Verified Resident 2011 - 2018

                  5/2/2018

                  Average Already stated. Central air not effective. Low grade appliances/finishes. Dog poo/urine in stairwells. Security car visible but security isn’t . No security cameras. Rent rate is luxury living, accommodations are average at best. Parking not ideal.. Apartment in on 3rd floor, assigned parking… See More>
                    Review Author Icon

                    Resident 469961

                    Verified Resident 2002 - 2018

                    3/29/2018

                    Excellent since Decron left. The staff is always helpful and smiling. I give my experience 5 stars! It is a perfect location for walking your dog, shopping and dining The madison has created a living experience that is better than any apt. In Valencia.

                      Review Author Icon

                      Resident 467851

                      Verified Resident 2013 - 2018

                      3/23/2018

                      Appliances don’t live up to the standards of an apartment complex that boasts “luxury living”. Good luck trying to get any of them fixed or replaced! I have a friend that lives in a complex down the street who has stackable washer/dryer that works better… See More>
                        Review Author Icon

                        resident7654321

                        Resident 2012 - 2018

                        3/20/2018

                        Lived here for the past 6 years and loving it. The people are friendly, maintenance is responsive, and there is plenty to do in the area. Walking distance to everything. Many free amenities such as the gym, pool, rec. center and movie room. The apartments… See More>
                          Review Author Icon

                          Resident 459732

                          Verified Resident 2017 - 2018

                          3/3/2018

                          Started off good, took a turn for the worse last few months. Seems like we are not screening tenants any more. Drunken, loud behavior well past quiet hours is now a norm. Management does not enforce house rules which makes them meaningless,… See More>
                            Review Author Icon

                            Resident 453934

                            Verified Resident 2015 - 2018

                            7/17/2018

                            Sometimes things get left by the waste side. The trash door for unit building 8 has a lift in the bottom of the door that has cut my foot numerous times in the past year and still has not been fixed! This needs to… See More>
                              Review Author Icon

                              anonymous

                              Resident 2016 - 2017

                              4/12/2017

                              This has been the best experience living at The Madison at Town Center. The layout is so fully functional, hip and with great amenities not found elsewhere. The apartment is so beautiful with lovely accents and the colors make all your furniture look great. The… See More>
                                Review Author Icon

                                cotulokin

                                Resident 2012

                                10/11/2012

                                my family and i just moved in and we couldnt be happier. the units are nice and clean and the grounds are well kept and groomed. the pool, gym, outdoor seating, theater, etc make the complex feel really upscale. the lease process… See More>
                                  Review Author Icon

                                  BILLNFRANK

                                  Resident 2010 - 2012

                                  2/18/2012

                                  DO NOT MOVE IN HERE

                                  I would not recommend this apartment complex to move in. In fact I cant wait for my lease to be up so we can get out of here. This is not a place for working executives or families. With the amount of rent they charge… See More>
                                    Review Author Icon

                                    rebeccajohnson

                                    Resident 2008 - 2011

                                    9/16/2011

                                    Highly Recomend

                                    I've lived at the Madison Apartments for over 3 years, and could not be happier. Contrary to the previous review, I have NEVER seen a roach or a rat- ever. The staff is amazing. Krystle was the reason we originally leased here; although the prices… See More>
                                      Review Author Icon

                                      Grandexange1

                                      Resident 2011

                                      6/10/2011

                                      Office staff rude, plays games, belligerent

                                      Low level place......look elsewhere, not safe, noisy, under age drunk fest.......rats and cockroaches everywhere.… See More>
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                                        Andrea76

                                        Resident 2008 - 2010

                                        8/29/2010

                                        The best place to live

                                        I've been living @ The Madison for two years and I LOVE it. The apartment itself is beautiful and spacious. You wont find an apartment in all Santa Clarita with all the luxury and amenities that The Madison offers. The staff is very friendly and… See More>
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                                          anonymous

                                          Resident 2010

                                          3/2/2010

                                          The Madison... I love it

                                          I've been reading all the reviews here, and I have to say that I disagree with most statements. I can't make a comment about Michelle, since I never had to deal with her. I currently reside at the Madison, and I am loving it. Both… See More>
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                                            anonymous

                                            Resident 2007 - 2010

                                            2/17/2010

                                            Couldn't agree more about Michelle!

                                            We once called regarding a maintenance request and spoke to Michelle. 3 Days later, still nothing! Finally we had to go down to the office and Crystal was able to help us out and within 15 minutes Gilberto had showed up to fix… See More>
                                              Review Author Icon

                                              anonymous

                                              prospectiveVisited 2010

                                              1/20/2010

                                              Madison okay, Michelle is not!

                                              We were recently toured by Michelle at the Madison and I have to say I've never met any person so miserable or rude to deal with in such a position! This woman should not be in fron of people but instead behind a cage.… See More>
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                                                anonymous

                                                Resident 2009

                                                12/10/2009

                                                **STAY AWAY*** The Madison at Town Center

                                                The Madison at Town Center is NOT! A place for families, kids, or anyone looking for a nice place to live. STAY AWAY there staff is rude and will con you into renting then rip you off once in with a smile. READ THE CONTACT. They… See More>
                                                  Review Author Icon

                                                  suenadelamor

                                                  Resident 2009

                                                  10/19/2009

                                                  Office Staff

                                                  The reviews on here are pretty harsh! The office staff used to be pretty unfriendly yes, but now the new girl in the front is always smiling and welcoming. The property is a lot of college kids, but thats because we are right up from… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Rent: $50. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                      Less Info
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                                                    • Cats Allowed
                                                      Deposit: $250. Rent: $35. Pet Limit: 2. Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                      Less Info
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                                                    Other
                                                    • BBQ Grills
                                                    • Clubhouse
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Fitness Center
                                                    • Gardens
                                                    • Internet Cafe
                                                    • Outdoor Fireplace
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Recreation Room
                                                    • Spacious Floor Plans
                                                    • Walk In Closets
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                                                    Leasing

                                                    When you live at The Madison at Town Center Apartments in Valencia, CA, there s nothing holding you back from living life to its fullest. Our prime location across from Westfield Valencia Town Center in the heart of desirable Santa Clarita combines the convenience and glamour of luxury living with the charm of the suburban dream. Inside, our pet-friendly community of 1, 2, and 3 bedroom apartments for rent has been fully renovated to provide exceptional homes and resort-style amenities for a complete luxury living experience. Get social in one of our many indoor and outdoor community spaces. From our blockbuster-style movie screening in the theater room and state-of-the-art fitness center to our heated pool and courtyards complete with lounges, fireplaces and BBQ grills, The Madison will leave you wanting for nothing. If you re looking for apartments in Valencia, this is where you want to be.Fairfield Property Management Inc. CA DRE #01889456
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 03/20/2018
                                                    A: There is plenty of guest parking in the garage and also along Town Center Drive and at the nearby Hyatt.

                                                    Frequently Asked

                                                    Based on 78 number of votes by renters, Madison at Town Center is currently rated 3.5 out of 5 stars.
                                                    Madison at Town Center is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Madison at Town Center is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Madison at Town Center is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Madison at Town Center is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Madison at Town Center is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Madison at Town Center is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Rent: $35
                                                    Pet Limit: 2
                                                    Comments: $250 deposit per pet. (Additional $250 for puppies and kittens under 1 year of age, per pet)
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Madison at Town Center

                                                    May 2024

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                                                    Madison at Town Center is a 788 - 1,580 sq. ft. apartment in Valencia in zip code 91355. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,515 - $4,306. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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