Provence at Valencia Apartments
#980 #1 #31

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Provence at Valencia Apartments

28160 McBean Parkway, Valencia, CA 91354
(422 Reviews)
$2,519 - $4,002/mo
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Floor Plans & Pricing

1 Bedroom

The Provence

1 Bed, 1 Bath | 704 sq. ft.

$2,519

5 Available Units

See Floor Plan Details

The Milan

1 Bed, 1 Bath | 808 sq. ft.

$2,963

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Lillie

2 Beds, 1 Bath | 895 sq. ft.

$2,626

4 Available Units

See Floor Plan Details

The Rome

2 Beds, 2 Baths | 1,183 sq. ft.

$3,149

3 Available Units

See Floor Plan Details

The Nice

2 Beds, 2 Baths | 1,019 sq. ft.

$3,224

3 Available Units

See Floor Plan Details

The Pisa

2 Beds, 2 Baths | 1,232 sq. ft.

$3,370

2 Available Units

See Floor Plan Details

The Florence

2 Beds, 2 Baths | 1,259 sq. ft.

$3,520

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Lyon

3 Beds, 2 Baths | 1,481 sq. ft.

$4,002

1 Available Unit

See Floor Plan Details

The Capri

3 Beds, 2 Baths | 1,407 sq. ft.

$3,777

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.6

Safety

4.9

Office Staff

5.0

Maintenance

4.8

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.5 days

View Community Timeline
View Community Timeline

Provence at Valencia Apartments Reviews

(364)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1241531

Verified Resident 2024

4/6/2024

Great experience, lovely apartments. My only feedback is that there should be Tesla or EV charging. And dishwasher and dryer are not that good but everything else is great. I super appreciate the community events and wish to see more

    Manager

    4/9/2024

    Provence at Valencia Apartments
    Thanks so much for letting us know about your experience with Provence at Valencia Apartments. We're honored by your review! Feedback like this helps us stay motivated to give you the best possible experience - every single time. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
    Review Author Icon

    Resident 1240763

    Verified Resident 2023 - 2024

    4/4/2024

    Provence came through again! My sink was unclogged in no time. Excellent place to live!!! Great amenities and even better staff and maintenance crew! Beautiful location and grounds. Dog park, resort style pool and spa and fire pit and cabanas, playground, gym… what more… See More>
      Manager

      4/9/2024

      Provence at Valencia Apartments
      100% satisfaction is our goal! Great to see Provence at Valencia Apartments gave you such a great experience. Thank you for your praise and kind comments about our team. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

      Updated Review

      Review Author Icon

      Resident 1140581

      Verified Resident 2023 - 2024

      4/4/2024

      It is a great community to live in. I have never had any issues with neighbors or the staff. Everyone is very respectful of each other. Staff is always very pleasant and professional. Maintanance is always very responsive if there are any issues at all.

        Manager

        4/9/2024

        Provence at Valencia Apartments
        Your wonderful feedback and rating mean a lot to us. We're happy you found our staff to be so supportive during your experience here at Provence at Valencia Apartments. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

        Updated Review

        Review Author Icon

        Resident 1183420

        Verified Resident 2023 - 2024

        4/3/2024

        It’s been a highly positive experience living here. Only have one complaint. The upstairs neighbors are very noisy. The child runs around and it sounds like elephants running around. It’s not insulated for sound so everything is magnified. They move furniture often and the noise… See More>
          Manager

          4/9/2024

          Provence at Valencia Apartments
          Verified Resident 1183420 - your satisfaction is our top priority. we are very happy we could provide you with a positive experience and we will address your concern. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
          Review Author Icon

          Resident 1237174

          Verified Resident 2023 - 2024

          3/22/2024

          The community is great but the neighbors are horrible noise smoking doing drugs drinking alcohol in the common areas around children horrible pets out of control slamming doors at all times of the day playing loud music etc.

            Manager

            3/26/2024

            Provence at Valencia Apartments
            Verified Resident 1237174 - 100% satisfaction is our goal! Your satisfaction is our top priority. Thanks so much for the high star rating! We will address all your concerns stated. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

            Updated Review

            Review Author Icon

            Resident 1171357

            Verified Resident 2023 - 2024

            2/26/2024

            This is a awesome place to live. The office staff and the maintenance crew are awesome. The residents are friendly and courteous. The facility is clean and maintained beautifully. The complex is convenient to grocery store, post office, shopping and dining.

              Manager

              2/29/2024

              Provence at Valencia Apartments
              Verified Resident 1171357 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Provence at Valencia Apartments! We really appreciate your kind words and our team makes it their mission to deliver an excellent experience. Thank you so much - hope you have a fantastic day!
              Review Author Icon

              Tom_R780

              Resident 2023 - 2024

              2/19/2024

              I love it here! This is what home is supposed to feel like.

              I've lived at Provence at Valencia for a little over a year, and I can honestly say I never want to leave. The grounds are well kept, the maintenance team is knowledgeable, reliable, and and respectful, and the office staff is top notch. I recently… See More>
              Manager

              2/22/2024

              Provence at Valencia Apartments
              Tom - we're thrilled to hear you had such a great experience! Thank you so much for taking time to review Provence at Valencia Apartments. At Provence at Valencia Apartments, we strive for excellence in everything we do. It's experiences like yours that really keep us motivated! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

              Updated Review

              Review Author Icon

              Resident 990487

              Verified Resident 2019 - 2024

              2/9/2024

              GreedStar couldn't care less about heir tenants when they raise rents by 10% during a pandemic, and 10% during the massive inflation we've had. Over 25% increased rent in 4 years is disgusting, and all we've seen from those increases are a coupe of new… See More>
                Manager

                2/10/2024

                Provence at Valencia Apartments
                Hello Verified Resident 990487, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                Updated Review

                Review Author Icon

                Resident 1075389

                Verified Resident 2007 - 2024

                2/6/2024

                I am here since 2007, This is a good reason to like this community!! My family were happy here and I respect and satisfied with the maintenance staff and management team always were great with me all these years. I appreciate of this combination

                  Manager

                  2/7/2024

                  Provence at Valencia Apartments
                  Verified Resident 1075389 - we're delighted you had such a fantastic experience! We really appreciate your kind words about Provence at Valencia Apartments and our team! We're honored by your review! Feedback like this helps us stay motivated to give you the best possible experience - every single time. If you have any further questions, please give us a call. We're always happy to help!
                  Review Author Icon

                  Resident 1207210

                  Verified Resident 2021 - 2023

                  12/11/2023

                  Very good community to live in. It's great for families , singles, its great place to call home. The neighborhood is great. There's lunch and/or dinner trucks that come to the community if you want take out. There's also car washing services that come… See More>
                    Manager

                    12/13/2023

                    Provence at Valencia Apartments
                    Hi Verified Resident 1207210, thank you so much for your positive comments about Provence at Valencia Apartments! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time and sharing your positive experience. Have a great day!
                    Review Author Icon

                    Resident 1198948

                    Verified Resident 2020 - 2023

                    11/13/2023

                    Been living here for 3 years and I am a very satisfied resident. Well maintained. Location is perfect and safe. Very close to parks. Staff are very friendly and nice, they listen and take care of any issues right away.

                      Manager

                      11/15/2023

                      Provence at Valencia Apartments
                      Verified Resident 1198948, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia Apartments! We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                      Updated Review

                      Review Author Icon

                      Resident 440419

                      Verified Resident 2018 - 2023

                      11/11/2023

                      Great place to live for any age. My preference was not to be in a 55+ as I like the families, kids, and pets to be around. It's like living in a village and it feels very safe. With this being such close living,… See More>
                        Manager

                        11/14/2023

                        Provence at Valencia Apartments
                        Verified Resident 440419, thank you for your kind words and this wonderful review! Your feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!

                        Updated Review

                        Review Author Icon

                        Resident 1157094

                        Verified Resident 2023

                        11/2/2023

                        This is a fantastic community with helpful attentive staff. I could not be more satisfied with this community! The location is perfectly situated near schools and shopping centers, and a close walk to trails and outdoor hiking.

                          Manager

                          11/14/2023

                          Provence at Valencia Apartments
                          Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                          Updated Review

                          Review Author Icon

                          Resident 1153436

                          Verified Resident 2023

                          9/22/2023

                          Been at Provence for about 3 months. No complaints thus far. Happy with my space. Very quiet apartment. Lots of privacy. Love the surrounding area. Close to everything. Shopping, trails, restaurants, and nature.

                            Manager

                            9/24/2023

                            Provence at Valencia Apartments
                            Hi Verified Resident 1153436, we are very happy to have provided you with such a positive experience! Thank you so much for your positive comments about Provence at Valencia Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                            Updated Review

                            Review Author Icon

                            Resident 1169027

                            Verified Resident 2023

                            9/15/2023

                            Some residents are careless. They leave poop around the grounds. Don't clean it up. Some residents have large breed pit bulls that are aggressive and could hurt people if they got off a leash. Someone here is constantly smoking marijuana and I can't open my… See More>
                              Manager

                              9/24/2023

                              Provence at Valencia Apartments
                              Verified Resident 1169027, we're disappointed to hear of the negative experience you had at our community. We appreciate your honest feedback, as we are always looking for ways to improve. We appreciate your time the other day to allow us like to have a better understanding about your experience. We will continue to do our best to resolve this with you. Thank you again for taking the time to let us know how we can improve. Please don't hesitate to reach out if there's anything additional we can do for you.

                              Updated Review

                              Review Author Icon

                              Resident 433821

                              Verified Resident 2022 - 2023

                              9/4/2023

                              Management and Maintenance are very good at this property. The residents are drama free, with the exception of one or two, and appears well balanced with nice families. The apartment community has very fun holiday parties, that many of the residents attend, so that observation… See More>
                                Manager

                                9/22/2023

                                Provence at Valencia Apartments
                                Hi Verified Resident 433821, thank you so much for your positive comments about Provence at Valencia Apartments! It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                Updated Review

                                Review Author Icon

                                Resident 481128

                                Verified Resident 2003 - 2023

                                8/3/2023

                                The last five or so years, in my mind, have been the best run since I have been here. The maintenance team has always been good - now it is excellent. The grounds have always been well - kept. The office personnel are extremely efficient… See More>
                                  Manager

                                  8/9/2023

                                  Provence at Valencia Apartments
                                  Hi Verified Resident 481128, thank you so much for your positive comments about Provence at Valencia Apartments! We're so glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1053510

                                  Verified Resident 2002 - 2023

                                  7/18/2023

                                  Very quiet, clean and well kept community with a lot of green. It has proven to be safe for me, and it is close to shopping centers and stores. The interior is well designed and comfortable. The management and maintenance staff are responsive and… See More>
                                    Manager

                                    7/20/2023

                                    Provence at Valencia Apartments
                                    Hi Verified Resident 1053510, thank you so much for your positive comments about Provence at Valencia Apartments! Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1060186

                                    Verified Resident 2022 - 2023

                                    6/27/2023

                                    Make sure you see the actual apartment that you are renting before you sign and the terms. The apartment and Community is very nice with garden plot for you but have a waiting list. The leasing staff are always professional and accommodating.

                                      Manager

                                      6/29/2023

                                      Provence at Valencia Apartments
                                      Hi Verified Resident 1060186, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 627935

                                      Verified Resident 2018 - 2023

                                      6/26/2023

                                      After almost 5 years here at Provence at Valencia we were presented with an opportunity to move to a bigger unit. The process could not have been easier thanks to Kristina. She is such a friendly and knowledgeable professional who really cares about the residents… See More>
                                        Manager

                                        6/30/2023

                                        Provence at Valencia Apartments
                                        Verified Resident 627935, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                        Review Author Icon

                                        Resident 1152937

                                        Verified Resident 2021 - 2023

                                        6/23/2023

                                        My experience overall has been good. There are a few things that can use some improvement, such as pet waste cleaning. Parking is a little tight but is not a deal breaker, but it does become an issue when there’s no parking, and the only… See More>
                                          Manager

                                          6/30/2023

                                          Provence at Valencia Apartments
                                          Hi Verified Resident 1152937, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                          Review Author Icon

                                          anonymous

                                          Resident 2023

                                          6/18/2023

                                          Exceptional

                                          Havent rented in a while, process was stress free. Tour on Thursday, signed contract by Saturday. Brittany was very helpful and responded to all inquiries quite quickly. Issues discovered during my walkthrough was fixed quote quickly. Really happy that I chose Provence.

                                            Manager

                                            6/21/2023

                                            Provence at Valencia Apartments
                                            Hi Anonymous, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            anonymous

                                            Resident 2021 - 2023

                                            6/2/2023

                                            Could not recommend Kristina and the team enough! We’ve just relocated to a larger unit after living at Provence for nearly three years. Kristina was so helpful , professional , patient and kind. She is super knowledgeable , answered a million questions, went through various… See More>
                                              Manager

                                              6/6/2023

                                              Provence at Valencia Apartments
                                              Anonymous, I am so happy that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality service. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                              Review Author Icon

                                              anonymous

                                              Resident 2022 - 2023

                                              5/31/2023

                                              Lovely

                                              Provence at Valencia is like living in your own single family home, with great neighbors and quiet surroundings. The grounds crew, Frank, JR., Victor and Alex are always eager to help, and happy to do so ! Any problems,, they are there ! The front… See More>
                                                Manager

                                                6/1/2023

                                                Provence at Valencia Apartments
                                                Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                Review Author Icon

                                                anonymous

                                                Resident 2023

                                                3/16/2023

                                                Move here!

                                                We just moved here last week and I have to say, the process was flawless. Upon arrival, the apartment was cleaned throughly and there was even a gift welcome home basket! I was so touched by that. Brittany helped us with this whole process. She… See More>
                                                  Manager

                                                  3/22/2023

                                                  Provence at Valencia Apartments
                                                  Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you've had such a positive experience at Provence at Valencia Apartments. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for your kind review; I am happy to pass along your comments to the entire team here at Provence at Valencia Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Features & Amenities

                                                  Parking
                                                  • Assigned Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Cabana
                                                  • Clubhouse with Fireplace
                                                  • Community Garden and Pet Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Package Receiving Service
                                                  • Playground
                                                  • Resort Style Swimming Pool with Spa
                                                  • Smart Apartment-Nest
                                                  • USB Outlets
                                                  • Wading Pool
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                                                  Leasing

                                                  Self-Guided On-Site Tours Now Available! At this time our team is available to schedule a self-guided on-site tour after a personalized virtual tour has been taken. Please call us for more information! ! Traditional yet modern. Sophisticated yet casual. Living here is sure to excite your senses and offer you an incredible retreat. Our one, two, and three bedroom apartments, located in the heart of Santa Clarita, provide you with all of the comfort you'll enjoy and all of the luxury you deserve. Live Provence at Valencia and experience la dolce vita. Greystar California, Inc., DBA Greystar Broker License No. 1525765
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 09:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3295

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 422 number of votes by renters, Provence at Valencia Apartments is currently rated 4.3 out of 5 stars.
                                                  Provence at Valencia Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Provence at Valencia Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Provence at Valencia Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Provence at Valencia Apartments is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Provence at Valencia Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Provence at Valencia Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4.5 days to their community reviews in the past year.
                                                  Greystar
                                                  Cats Allowed
                                                  Rent: $60
                                                  Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                  Pet Limit: 2
                                                  Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                  Dogs Allowed
                                                  Rent: $60
                                                  Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                  Pet Limit: 2
                                                  Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

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                                                  Provence at Valencia Apartments is a 704 - 1,481 sq. ft. apartment in Valencia in zip code 91354. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,519. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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