Provence at Valencia Apartments
#909 #1 #29

What is epIQ?

Provence at Valencia Apartments

28160 McBean Parkway, Valencia, CA 91354
(423 Reviews)
$2,446 - $4,285/mo

Floor Plans & Pricing

1 Bedroom

The Provence

1 Bed, 1 Bath | 704 sq. ft.

$2,446

5 Available Units

See Floor Plan Details

The Milan

1 Bed, 1 Bath | 808 sq. ft.

$2,611

4 Available Units

See Floor Plan Details

2 Bedrooms

The Lillie

2 Beds, 1 Bath | 895 sq. ft.

$2,946

5 Available Units

See Floor Plan Details

The Nice

2 Beds, 2 Baths | 1,019 sq. ft.

$3,064

2 Available Units

See Floor Plan Details

The Rome

2 Beds, 2 Baths | 1,183 sq. ft.

$3,950

1 Available Unit

See Floor Plan Details

The Florence

2 Beds, 2 Baths | 1,259 sq. ft.

$3,985

1 Available Unit

See Floor Plan Details

The Pisa

2 Beds, 2 Baths | 1,232 sq. ft.

$3,835

See Floor Plan Details

3 Bedrooms

The Capri

3 Beds, 2 Baths | 1,407 sq. ft.

$4,120

5 Available Units

See Floor Plan Details

The Lyon

3 Beds, 2 Baths | 1,481 sq. ft.

$4,285

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.6

Safety

4.8

Office Staff

5.0

Maintenance

4.8

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.46 days

View Community Timeline
View Community Timeline

Provence at Valencia Apartments Reviews

(364)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1108025

Verified Resident 2022

2/2/2023

Living at Provence at Valencia has gone way beyond our expeditions ! The staff is amazing ! Always eager to help in anyway ! Neighbors could not be friendlier as well and such a pleasant environment - quiet too ! Anyone who leaves out Provence at… See More>
    Manager

    2/5/2023

    Provence at Valencia Apartments
    Hi Verified Resident 1108025, thank you so much for your positive comments about Provence at Valencia Apartments! We strive for 100% satisfaction, and it is great to see you've had such a positive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this review about your experiences. Take care! If you ever need anything from us, please feel free to give us a call, send an email or stop by. Have an awesome day!

    Updated Review

    Review Author Icon

    Resident 1059678

    Verified Resident 2021 - 2022

    1/19/2023

    Staff is always friendly and professional. They go above and bento make you feel at home. If you have an issue, the take the extra time to resolve your concerns. Maintenance staff are professional as well. They are very prompt and thorough.

      Manager

      1/20/2023

      Provence at Valencia Apartments
      Hi Verified Resident 1059678, we're so glad that we were able to go above and beyond your expectations! We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      Updated Review

      Review Author Icon

      Resident 1046634

      Verified Resident 2018 - 2022

      12/23/2022

      Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!… See More>
        Manager

        12/29/2022

        Provence at Valencia Apartments
        Hi Verified Resident 1046634, thank you so much for your positive comment about Provence at Valencia Apartments! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

        Updated Review

        Review Author Icon

        ramirezrosemary01@gmail.com

        Resident 2022

        12/10/2022

        I have lived in this community for 6 months and my family and I love it. The property and apartments are very attractive and family oriented. The leasing office and maintenance team are very professional and take care of all issues on a timely matter.… See More>
          Manager

          12/13/2022

          Provence at Valencia Apartments
          Ramirezrosemary01@gmail.com, we are so happy to read such a great review about Provence at Valencia Apartments! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. If you have any further questions, please give us a call. We're always happy to help!
          Review Author Icon

          Pavol_S

          Resident 2016 - 2022

          8/31/2022

          Highly Recommend!

          We enjoy living here for over 6 years now and happy to call Provence our home! Shannon Houk and the team work hard to make this a great community with always going the extra step such as putting together community activities such as pool parties/raffles… See More>
            Manager

            9/3/2022

            Provence at Valencia Apartments
            Pavol_s, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
            Review Author Icon

            Resident 714531

            Verified Resident 2021 - 2022

            8/17/2022

            This is a great community that’s family friendly, it’s gated, the maintenance staff in front the staff are all super nice and willing to help if the issues arise. The only issues in this community are those from some of the residents who choose to… See More>
              Manager

              8/31/2022

              Provence at Valencia Apartments
              Verified Resident 714531, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

              Updated Review

              Review Author Icon

              Resident 752822

              Verified Resident 2019 - 2022

              7/29/2022

              The property staff in the office at Provence of Valencia are 2nd to None. Love residing here and very satisfied with the Entire staff. Nice job keeping the property clean, safe and quiet. Great place to call home. Jim Peterson.

                Manager

                8/31/2022

                Provence at Valencia Apartments
                Verified Resident 752822, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                KurtF

                Resident 2022

                7/16/2022

                Great Move In and Team at Provence

                Brittany and the entire team were very helpful with move in details. All needs have been addressed directly and supported. It’s a simple area with what seems to be good people and still apartment living but they make it nicer. Great job!!! 5-Star Service… See More>
                  Manager

                  8/31/2022

                  Provence at Valencia Apartments
                  Kurtf, thanks for your praise and kind comments about our team. It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                  Review Author Icon

                  Resident 1045250

                  Verified Resident 2022

                  7/16/2022

                  All office and maintenance staff are always professional, courteous and friendly. More than anything, they are very helpful and cheerful. I just moved in and so far, the experience has been excellent. I'm very happy I made the choice of Provence at… See More>
                    Manager

                    8/31/2022

                    Provence at Valencia Apartments
                    Verified Resident 1045250, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    anonymous

                    Resident 2022

                    7/15/2022

                    Wonderful Experience!

                    Brittany has been wonderful to work with since day 1, she is the reason why I chose to make this our new home! The property is beautiful and I love the unit I chose! Happy to have made this location our new home! When visiting… See More>
                      Manager

                      8/30/2022

                      Provence at Valencia Apartments
                      Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 1042859

                      Verified Resident 2022

                      7/8/2022

                      I have only been here a couple of weeks but I did start the process in December of 2021. I was in the process of selling my home and moving from Florida to be nearer my daughter and her family. My daughter… See More>
                        Manager

                        8/30/2022

                        Provence at Valencia Apartments
                        Verified Resident 1042859, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. We're happy you found our staff to be so supportive during your experience here at Provence at Valencia Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                        Review Author Icon

                        Resident 1037035

                        Verified Resident 2020 - 2022

                        6/18/2022

                        This is a great community to live in and raise a family. It's clean, secure, well maintained and has all the amenities one should desire. The surrounding neighborhood is a model of pristine open spaces, quality schools, and "good living".… See More>
                          Manager

                          8/31/2022

                          Provence at Valencia Apartments
                          Hi Verified Resident 1037035, thank you so much for your positive comments about Provence at Valencia Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                          Review Author Icon

                          CorinthYoung

                          Resident 2021 - 2022

                          5/16/2022

                          Thank you Brittany!

                          After I found out I was pregnant in July, my husband and I quickly thought we need to make some changes in our living situation.. and fast! I first fell in love with Provence at Valencia after discovering this place on Zillow, but the available… See More>
                            Manager

                            5/17/2022

                            Provence at Valencia Apartments
                            Hi Corinthyoung, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Tabitha Cramer Sr. Community Manager Provence at Valencia 661.296.6458 provenceatvalencia@greystar.com www.provenceatvalencia.com
                            Review Author Icon

                            Resident 1005836

                            Verified Resident 2020 - 2021

                            3/11/2022

                            Severe lack of parking for permitted residents. Many un-permitted cars are parked overnight, but there is no signage saying they can’t. Needs better marked parking signs. Also some of the paint on hand rails is starting to peel off showing red undercoat. Complex might be… See More>
                              Manager

                              3/12/2022

                              Provence at Valencia Apartments
                              Verified Resident 1005836, we really appreciate your feedback! Thank you for the high star rating! We hope you have a great day!
                              Review Author Icon

                              Jkvho

                              Resident 2022

                              3/9/2022

                              Our family just moved into the Provence community, and couldn’t be happier. Brittany made the entire process seamless, from application to move-in. The rooms are large, with upscale finishes, and the grounds are beautiful and pet-friendly. Maintenance has been very responsive. The move-in basket was… See More>
                                Manager

                                3/11/2022

                                Provence at Valencia Apartments
                                Jkvho, thanks for your praise and kind comments about our team. We're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day!
                                Review Author Icon

                                amy_e512

                                Resident 2016 - 2022

                                3/1/2022

                                I have lived at Provence for several years and recently found myself needing to move. I did not want to move out of Provence because it's such a great place to live. Kristina in the leasing office was extremely helpful and accommodating and went out… See More>
                                  Manager

                                  3/3/2022

                                  Provence at Valencia Apartments
                                  Amy, reviews like this give us motivation and help us ensure we provide high-quality care. Amy_e512, we're happy you found our staff to be so supportive during your experience here at Provence at Valencia Apartments. If you're ever in need of more help, please let us know! Have a great day!
                                  Review Author Icon

                                  Kim_P464

                                  Resident 2021 - 2022

                                  2/2/2022

                                  We couldn’t be more pleased with our experience from start to move in. We were frantically looking for a place for my elderly parents who we were relocating from the east coast. Kristina in the front office was a gem. I called her daily to… See More>
                                    Manager

                                    2/5/2022

                                    Provence at Valencia Apartments
                                    Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. Wow, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                    Review Author Icon

                                    Resident 994471

                                    Verified Resident 2021

                                    2/1/2022

                                    Im very happy living this location and feel that the staff is doing a very good job. One of my main issues is that there are several cars that park on the access roadways either parking at red zones or in front of apartment sidewalks… See More>
                                      Manager

                                      2/5/2022

                                      Provence at Valencia Apartments
                                      Verified Resident 994471, we're happy to hear you had such a positive experience with our team! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                      Review Author Icon

                                      Valeriericcardi

                                      Resident 2021 - 2022

                                      1/1/2022

                                      I highly recommend Provence at Valencia. The homes are amazing and Brittany made the move in process seamless from start to finish. She is an exceptional person and a true professional. She was so helpful every step of the way and made the move as… See More>
                                        Manager

                                        1/11/2022

                                        Provence at Valencia Apartments
                                        Valeriericcardi, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        anonymous

                                        Resident 2021

                                        11/27/2021

                                        I worked with Shannon from the application process to move in. Everything was perfect! I have absolutely no complaints and highly recommend Provence! I especially appreciate the gift basket they provided me, my daughter, and pup upon move in. Great experience!

                                          Manager

                                          11/30/2021

                                          Provence at Valencia Apartments
                                          Hi Anonymous, thank you so much for your positive comments about Provence at Valencia Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you so much again for your feedback! Have a wonderful day!
                                          Review Author Icon

                                          anonymous

                                          Resident 2021

                                          11/16/2021

                                          Brittany Magdaleno was awesome! She was responsive and always making sure to keep us in the loop. When she said she would call me back in two weeks, she did just that. We couldn't have asked for a better experience! You're the best Brittany, thank… See More>
                                            Manager

                                            11/30/2021

                                            Provence at Valencia Apartments
                                            Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia Apartments! If you have any further questions, please don't hesitate to reach out! Thank you again for the great review!
                                            Review Author Icon

                                            anonymous

                                            Resident 2021

                                            10/19/2021

                                            This is one of the best experiences I’ve had in the LA area! The staff are friendly and helpful. Maintenance promptly handles any requests. The community is peaceful, and everything feels new and fresh. Provence is located in a very nice area, with easily accessible… See More>
                                              Manager

                                              10/26/2021

                                              Provence at Valencia Apartments
                                              Hi Anonymous, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for letting our team know how we did! We look forward to helping again in the future.

                                              Updated Review

                                              Review Author Icon

                                              Resident 777521

                                              Verified Resident 2017 - 2021

                                              10/8/2021

                                              It's a great community, The neighbors the leasing office people the maintenance people everyone is a family here in a sense Everyone is supportive kind to each other it's a very clean community I highly recommend.

                                                Manager

                                                10/12/2021

                                                Provence at Valencia Apartments
                                                We appreciate your positive review about your experiences with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                Review Author Icon

                                                Resident 935780

                                                Verified Resident 2021

                                                8/6/2021

                                                Amazing, Great staff, friendly neighbors ,very clean, Great and quick responses to maintenance requests, pets well managed by owners, very safe and quick neighborhood, convenient and easy access to shopping centers and freeway

                                                  Manager

                                                  8/17/2021

                                                  Provence at Valencia Apartments
                                                  Hi Verified Resident 935780, thank you for taking the time to leave a review for us at Provence at Valencia Apartments. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Tabitha Cramer Sr. Community Manager Provence at Valencia 661.296.6458
                                                  Review Author Icon

                                                  Resident 922835

                                                  Verified Resident 2020 - 2021

                                                  7/1/2021

                                                  This is my familys second time living at Provence. Its centrally located in the Santa Clarita Valley. It is a great community run by a professional and friendly staff! I would recommend this community to my family and friends.

                                                    Manager

                                                    7/9/2021

                                                    Provence at Valencia Apartments
                                                    Hi Verified Resident 922835, thank you for taking the time to leave a review for us at Provence at Valencia. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Tabitha

                                                    Features & Amenities

                                                    Parking
                                                    • Assigned Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cabana
                                                    • Clubhouse with Fireplace
                                                    • Community Garden and Pet Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Resort Style Swimming Pool with Spa
                                                    • Smart Apartment-Nest
                                                    • USB Outlets
                                                    • Wading Pool
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                                                    Leasing

                                                    Self-Guided On-Site Tours Now Available! At this time our team is available to schedule a self-guided on-site tour after a personalized virtual tour has been taken. Please call us for more information! ! Traditional yet modern. Sophisticated yet casual. Living here is sure to excite your senses and offer you an incredible retreat. Our one, two, and three bedroom apartments, located in the heart of Santa Clarita, provide you with all of the comfort you'll enjoy and all of the luxury you deserve. Live Provence at Valencia and experience la dolce vita. Greystar California, Inc., DBA Greystar Broker License No. 1525765
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3378

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 423 number of votes by renters, Provence at Valencia Apartments is currently rated 4.3 out of 5 stars.
                                                    Provence at Valencia Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Provence at Valencia Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Provence at Valencia Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Provence at Valencia Apartments is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Provence at Valencia Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Provence at Valencia Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.46 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $60
                                                    Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    Dogs Allowed
                                                    Rent: $60
                                                    Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    May 2024

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                                                    Provence at Valencia Apartments is a 704 - 1,481 sq. ft. apartment in Valencia in zip code 91354. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,446. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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