Provence at Valencia Apartments
#909 #1 #29

What is epIQ?

Provence at Valencia Apartments

28160 McBean Parkway, Valencia, CA 91354
(423 Reviews)
$2,446 - $4,285/mo

Floor Plans & Pricing

1 Bedroom

The Provence

1 Bed, 1 Bath | 704 sq. ft.

$2,446

5 Available Units

See Floor Plan Details

The Milan

1 Bed, 1 Bath | 808 sq. ft.

$2,611

4 Available Units

See Floor Plan Details

2 Bedrooms

The Lillie

2 Beds, 1 Bath | 895 sq. ft.

$2,946

5 Available Units

See Floor Plan Details

The Nice

2 Beds, 2 Baths | 1,019 sq. ft.

$3,064

2 Available Units

See Floor Plan Details

The Rome

2 Beds, 2 Baths | 1,183 sq. ft.

$3,950

1 Available Unit

See Floor Plan Details

The Florence

2 Beds, 2 Baths | 1,259 sq. ft.

$3,985

1 Available Unit

See Floor Plan Details

The Pisa

2 Beds, 2 Baths | 1,232 sq. ft.

$3,835

See Floor Plan Details

3 Bedrooms

The Capri

3 Beds, 2 Baths | 1,407 sq. ft.

$4,120

5 Available Units

See Floor Plan Details

The Lyon

3 Beds, 2 Baths | 1,481 sq. ft.

$4,285

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.6

Safety

4.8

Office Staff

5.0

Maintenance

4.8

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.46 days

View Community Timeline
View Community Timeline

Provence at Valencia Apartments Reviews

(364)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2013 - 2019

8/30/2019

Provence was an amazing place to live. The primary reason for this is because of some amazing people that work there. Johanna in the front office made all administrative task easy and painless. She really is amazing. And Alex in maintenance is absolutely a whiz!… See More>
    Manager

    9/1/2019

    Provence at Valencia Apartments
    Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
    Review Author Icon

    anonymous

    Resident 2019

    8/29/2019

    I have lived at Provence over 4 years now. Jenny, Alex, and Johanna take such good care of their residents! Anything you need, they will take care of it 100%. It's comforting to know that when you pay all that dough every month for rent… See More>
      Manager

      9/1/2019

      Provence at Valencia Apartments
      Hi Anonymous, thank you for taking the time to leave a review for us at Provence at Valencia. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
      Review Author Icon

      anonymous

      Resident 2019

      8/29/2019

      It s a very nice community! The staff is very friendly and professional from the office team Kristina Shannon The Manager the maintenance Alex and his team! All cool! Enjoying living here ! ??????????????

        Manager

        9/1/2019

        Provence at Valencia Apartments
        Hi Anonymous, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
        Review Author Icon

        Gesparza07

        Resident 2019

        8/26/2019

        Truly a great place to call home. Family and pet friendly grounds make living at Provence amazing. The office staff is really on top of making sure the property is safe and clean. Johanna has gone above and beyond to make sure the tenants receive… See More>
          Manager

          9/1/2019

          Provence at Valencia Apartments
          Gesparza07, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

          Updated Review

          Review Author Icon

          Pavol Seidner

          Resident 2019

          8/26/2019

          Amazing resort style amenities! Beautiful property to which we love coming home to! Lived here for 3 years and the staff Johanna Gomez, Jennifer Chavez and Shannon Houk as well as the maintenance staff are always there for its residents friendly, responsive, helpful, kind, genuine,… See More>
            Manager

            9/1/2019

            Provence at Valencia Apartments
            Hi Pavol Seidner, thank you so much for your positive comments about Provence at Valencia! We are always more than happy to assist you if anything else comes up. Take care!
            Review Author Icon

            anonymous

            Resident 2019

            8/26/2019

            We really enjoy living here! is a great place to be for us as a family and the ameneties are amazing. The staff is really nice and friendly, specially Jennifer who helped us through the whole process. The place was very clean and looked great… See More>
              Manager

              9/1/2019

              Provence at Valencia Apartments
              Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              karajeannine1

              Resident 2014 - 2019

              8/26/2019

              I have been living at Provence for over 5 years, and there are many reasons I have lived here for so long and keep renewing my lease. The property is nice, clean, and there are many amenities like a gym, pool (looks like a luxury… See More>
                Manager

                9/1/2019

                Provence at Valencia Apartments
                Karajeannine1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia. Our team strives to deliver an excellent experience, and are glad you found this to be the case living here. If you have further needs or questions, please reach out!
                Review Author Icon

                anonymous

                Resident 2017 - 2019

                8/26/2019

                On of the main reasons why I Love this place is because of the staff, they are all so helpful and kind, very informational on any question you have . Johanna Gomez Specifically was such a wonderful help if you need advice or support on… See More>
                  Manager

                  9/1/2019

                  Provence at Valencia Apartments
                  Anonymous, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                  Review Author Icon

                  jessicamherrera8784

                  Resident 2013 - 2019

                  8/25/2019

                  Our family has been happily living at Provence for several years- the staff is pretty awesome. Jennifer Chavez is by far the best. She is always helpful and genuinely cares about us as tenants. She goes above and beyond.

                    Manager

                    9/1/2019

                    Provence at Valencia Apartments
                    Jessicamherrera8784, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
                    Review Author Icon

                    Cgarcia431

                    Resident 2003 - 2019

                    8/23/2019

                    Jose in maintenance is amazing. Fixed our problem very quickly, explained to me what the problem was, and said to let him know if the problem arises again. Very nice, knowledgeable, and efficient man.

                      Manager

                      9/1/2019

                      Provence at Valencia Apartments
                      Cgarcia431, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      anonymous

                      Resident 2019

                      8/20/2019

                      Shannon at Provence is wonderful. She helped us every step of the way moving in and was always available to answer our questions. She made the move so much easier for us. Our time here has been very enjoyable.

                        Manager

                        9/1/2019

                        Provence at Valencia Apartments
                        Anonymous, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again. Take care!
                        Review Author Icon

                        Camila_R

                        Resident 2018 - 2019

                        8/15/2019

                        I just want to give a big thank you to Jennifer Chavez for taking such good care of us.The property is beautiful, the area and amenities all feel brand new and the service request response times are amazing, no waiting around for days to get… See More>
                          Manager

                          9/1/2019

                          Provence at Valencia Apartments
                          Camila Reyes, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                          Review Author Icon

                          anonymous

                          Resident 2019

                          8/13/2019

                          We have lived at Provence for just over a year. It is a great place for our young family to feel happy, comfortable and safe. The amenities are fantastic here! The staff are very friendly and efficient(girls in the office and the maintenance team). The… See More>
                            Manager

                            9/1/2019

                            Provence at Valencia Apartments
                            Anonymous, we're happy you found our staff to be so supportive during your experience here at Provence at Valencia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                            Review Author Icon

                            jhhuerta83

                            Resident 2014 - 2019

                            8/13/2019

                            We have lived in Provence for the last 5 years, and we are very happy to live here because it is safe, quiet, clean and when we need maintenance is done the next day very efficient team. We are also very happy with Jenny and… See More>
                              Manager

                              9/1/2019

                              Provence at Valencia Apartments
                              Jhhuerta83, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Provence at Valencia. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                              Review Author Icon

                              Marina Diu

                              Resident 2019

                              8/8/2019

                              I live at Provence for more than an year and I can say that this place feels like home. Mostly thanks to the Provence team. Jennifer and Shannon are very helpful always and very patient with thousand questions of mine. Every request is taken of… See More>
                                Manager

                                8/9/2019

                                Provence at Valencia Apartments
                                Marina Diu, we're happy you found our staff to be so supportive during your experience here at Provence at Valencia. We hope you have a great day!
                                Review Author Icon

                                Resident 656699

                                Verified Resident 2017 - 2019

                                6/25/2019

                                Over priced and the hassle of office staff and poor maintenance outweigh the benefits. They have no vested interest in keeping things working or exceeding the minimum level of work needed to fulfill a service request.

                                  Manager

                                  6/26/2019

                                  Provence at Valencia Apartments
                                  Verified Resident 656699, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (661) 296-6458 to discuss this further. Thank you.
                                  Review Author Icon

                                  Resident 652159

                                  Verified Resident 2014 - 2019

                                  6/13/2019

                                  Everything is just fine except the rental price is going high too fast. It is something that gives us the biggest amount of pressure and stress around the time when we are about to renew the lease contract.

                                    Manager

                                    6/14/2019

                                    Provence at Valencia Apartments
                                    Verified Resident 652159, thank you for the high star rating, we really appreciate your feedback!! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                    Review Author Icon

                                    Resident 647372

                                    Verified Resident 2017 - 2019

                                    6/2/2019

                                    I love living at Provence. Staff has been nothing but courteous and helpful. Maintenance also are very courteous and they take care of any maintenance issues I may have in a timely matter. The community grounds is kept clean and its quiet.

                                      Manager

                                      6/14/2019

                                      Provence at Valencia Apartments
                                      Verified Resident 647372, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                                      Review Author Icon

                                      Resident 644969

                                      Verified Resident 2019

                                      5/27/2019

                                      Awesome sense of community and a great place to live and be proud of. So far so good! Friendly neighbors. Lots of dog lovers. Grounds are full of beautiful flowers, there's even a community garden. I look forward to my stay here.

                                        Manager

                                        5/30/2019

                                        Provence at Valencia Apartments
                                        Verified Resident 644969, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                        Review Author Icon

                                        Resident 640243

                                        Verified Resident 2018 - 2019

                                        5/14/2019

                                        There are a lot of underlying issues that the office try to keep quiet and under wraps. We have had water issues and damage twice now and no one checked in on us or offered any other living alternatives while the issue gets resolved. We… See More>
                                          Manager

                                          5/30/2019

                                          Provence at Valencia Apartments
                                          Verified Resident 640243, reviews like this give us motivation and help us ensure we provide high-quality care. We apologize if we feel short in communication. I am aware our team has been in communication since and we appreciate your time and patience. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out!
                                          Review Author Icon

                                          Resident 625138

                                          Verified Resident 2019

                                          4/9/2019

                                          Great staff, beautiful property, great layout for the apartments. The amenities are amazing the only down side is there is not enough parking for unmarked spots. Everything else is great and I would recommend this property to any friend or family member.

                                            Manager

                                            4/18/2019

                                            Provence at Valencia Apartments
                                            Verified Resident 625138, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia! We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            Resident 623431

                                            Verified Resident 2018 - 2019

                                            4/4/2019

                                            Sometimes i still see a illegals parking that couse i cant park which is red lable on, when i get back at night.. and also, i stepped dog's ---- 2times. We sometimes get warning notice by email to residents, but some residents ignoring... I have… See More>
                                              Manager

                                              4/18/2019

                                              Provence at Valencia Apartments
                                              Hello Verified Resident 623431, thank you; we appreciate your feedba If you're ever in need of more help, please let us know!
                                              Review Author Icon

                                              Resident 618834

                                              Verified Resident 2016 - 2019

                                              6/18/2019

                                              Pretty quiet and clean on the property, with a few exceptions to neighbors. Great maintenance team, always so friendly and helpful with everything. I love how the community is always upgrading the grounds of the community

                                                Manager

                                                4/4/2019

                                                Provence at Valencia Apartments
                                                Verified Resident 618834, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of anything, please let us know!
                                                Review Author Icon

                                                elaineas02

                                                Resident 2017 - 2019

                                                3/22/2019

                                                My husband and I have rented in the Valencia area since 2004. We have been through a number of apartments in that time, and we were always EXTREMELY interested in this property. Even driving by, you can see how well maintained the grounds are. When… See More>
                                                  Manager

                                                  4/4/2019

                                                  Provence at Valencia Apartments
                                                  Elaineas02, thank you for your kind review; we are happy to pass along your comments to the team here at Provence at Valencia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time with us at Provence. If you have further needs or questions, please reach out!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2019

                                                  3/21/2019

                                                  I have wanted to live at this property for a year and was locked into another one. Jennifer Chavez tracked my progress and helped me get into the perfect apartment. My 14 yr old daughter and I feel safe and secure. I had two very… See More>
                                                    Manager

                                                    4/4/2019

                                                    Provence at Valencia Apartments
                                                    Hi resident, thank you so much for your positive comments about Provence at Valencia and Jenny! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                    Features & Amenities

                                                    Parking
                                                    • Assigned Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $60. Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.. Pet Limit: 2. Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cabana
                                                    • Clubhouse with Fireplace
                                                    • Community Garden and Pet Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Resort Style Swimming Pool with Spa
                                                    • Smart Apartment-Nest
                                                    • USB Outlets
                                                    • Wading Pool
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                                                    Leasing

                                                    Self-Guided On-Site Tours Now Available! At this time our team is available to schedule a self-guided on-site tour after a personalized virtual tour has been taken. Please call us for more information! ! Traditional yet modern. Sophisticated yet casual. Living here is sure to excite your senses and offer you an incredible retreat. Our one, two, and three bedroom apartments, located in the heart of Santa Clarita, provide you with all of the comfort you'll enjoy and all of the luxury you deserve. Live Provence at Valencia and experience la dolce vita. Greystar California, Inc., DBA Greystar Broker License No. 1525765
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3378

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 423 number of votes by renters, Provence at Valencia Apartments is currently rated 4.3 out of 5 stars.
                                                    Provence at Valencia Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Provence at Valencia Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Provence at Valencia Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Provence at Valencia Apartments is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Provence at Valencia Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Provence at Valencia Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.46 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $60
                                                    Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    Dogs Allowed
                                                    Rent: $60
                                                    Restrictions: Max 2 pet per apartment. No reptiles or exotic pets allowed. Breed restrictions apply. No weight restrictions. Ask for more details. $500 deposit (per pet) and $50 monthly pet rent per cat and $60 monthly pet rent per dog.
                                                    Pet Limit: 2
                                                    Comments: Pet Rent: $60 per Dog and $50 per Cat
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    May 2024

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                                                    Provence at Valencia Apartments is a 704 - 1,481 sq. ft. apartment in Valencia in zip code 91354. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,446. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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