Woodglen Apartments

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Woodglen Apartments

25910 Tournament Rd, Valencia, CA 91355
(62 Reviews)
$1,106 - $2,948/mo

Woodglen Apartments Reviews

(62)

2.4 rating

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62 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2015 - 2022

6/16/2022

Very quiet

We enjoy living at like that they remodeled everything inside and got rid of the old crappy enjoy the pool, tennis court and a very quiet place to enjoy walking around the apartment put new trees and flowers through out.

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    anonymous

    Resident 2015 - 2022

    6/14/2022

    Love living at woodglen!

    The office and maintenance staff are the best! It is a very quiet and clean love the pool, tennis court, and remodeled everything inside and have beautiful new trees and flowers throughout the also keep it fun with holiday decorations contests! They do alot for the community,angel gifts!

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      anonymous

      Resident 2012 - 2013

      5/16/2018

      Horrible experience I am still being haunted by. The apartment was left in better condition and cleanliness then upon initial move in. I personally spent the last week cleaning the apartment top to bottom. I have never had a security deposit not returned at the end of a lease agreeement prior to living here. The management outrageously charged things such as lightbulb replacements for the entire apartment at $25.00 a piece for standard lightbulbs that weren't even out. Not only did they keep the security deposit of a whole months rent; they also sent my credit into collections for more attempts to rob me. I wish I would have read reviews before hand would have saved me alot of grief.

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        woodglenrapists

        Resident 2016 - 2017

        9/3/2017

        I wish I had read reviews before I moved in. Expect to lose at least $300 of your deposit for "cleaning fees" that are against the law. We will be fighting this in court. Look elsewhere, as this place is mismanaged and not worth the price.

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          anonymous

          Resident 2013 - 2014

          5/29/2017

          These people are scam artists. I have not lived at the "woodglen venture" for two years now. Gone. Never looked back. Unit was old and run down inside and I decided to not renew the lease after a year. Heck, place sucked so bad I didn't even entertain the idea of staying month to month. There are so much better apartments in Valencia for just an extra 100-200$ per month. I know for some, that seems like a lot for the moment. I felt that way too. But you get what you pay for. I left for a better apartment complex and have never been happier. So why the review two years later? Great question. I was glad to be done with Woodglen venture. Thing was, Woodglen Venture was not done with me. These scammers decided to file a claim with a collection agency that resulted in me paying just over $1,300. TWO YEARS after moving out! I got no response when I emailed. I got no response when I called. Called multiple time. Got no response when I wrote a written letter. NOTHING! I paid the $1,300 like a sucker! My credit took a hit and I have never… See More>
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            Samantha2017

            Resident 2011 - 2012

            5/14/2017

            If I could give Zero Stars for Woodglen and their management, I would. Horrible facility with many health and safety violations. Management is rude and disgusting when communicating to you. Carpets reek of cat urine! If you live on the bottom floor be prepared for what sounds like heards of animals above and an earthquake below, at all hours of the day and night. Cars have had vandalization issues in their parking structures. Oh and the biggest whammy is: they are slumlords that will lie and cheat to get every penny they can out of you when you leave! Other review sites (yelp ) share similar stories as this and more recent, and the reviews below (that aren't clearly done by someone Woodglen hired) have many similarities as well. These low-lifes will try to hit you with all kinds of fees upon leaving, even if you leave the place in perfect condition. I suggest taking detailed pictures of every inch of the closets etc. (as I did) and when they come at you with false claims you can put them in their place and file a proper legal report against them! They try to remodel their disgusting apartments… See More>
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              kloo88

              Resident 2015 - 2017

              4/4/2017

              My husband and I lived at Woodglen for close to a year and a half. We really enjoyed living there. The location is really great and it is close to lots of shopping. It is very safe, quiet, and family friendly. Paseos are easily accessible that are great for exercising and there are a lot of really nice parks nearby as well. The grounds of the apartment complex are really well maintained. The apartments themselves are rather old and outdated. We received an apartment that was not in the best condition, but it was still livable. We had a bottom floor apartment and we definitely heard every step our upstairs neighbors made. Generally, everyone tried to be considerate. It only took one complaint about our neighbors making a ritual loud banging in the middle of the night for them to stop. Though she no longer works there, Constance was always very helpful and kind. Staff seem to be switched out all the time, but in the few weeks before we moved out, it sounded like upper management is trying to remedy the situation by placing experienced long term employees in charge. Maintenance staff is very friendly and fast with their… See More>
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                anonymous

                Resident 2014 - 2016

                12/18/2016

                I can't say enough positive praise for Woodglen Apartments. I have looked at all the different properties in Valencia, and lived at one other, and nothing compares to the wonderful feeling of home I have experienced here. The office staff is FANTASTIC and answers any question or concern, as well as being HUGELY flexible and considerate. The maintenance is INCREDIBLE. They come soon after my call, and get right to the solution of the problem. The apt is beautiful, quiet, and feels comfy. I do not need anything else. I'm close to all the hot spots--the beach, the mountains, Hollywood and can jump on the freeway in a few minutes. The grocery stores and mall are a couple minutes away. My neighbors are very considerate, and always let me know if someone has peed on my car or help me with heavy items since I live on the second floor. I am a kindly older woman who cannot do the things when I was younger. One of the tenants helped me clean my aquarium. I am just not able to clean the algae off my aquarium walls anymore. The other tenants are just so helpful. The community is just so… See More>
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                  JKN

                  Resident 2013 - 2015

                  7/19/2015

                  We lived here for two years and loved it. Nekole and Martha are great - they do all they can to help the residents be happy. The corporate office isn't as bad as the other reviewers make them out to be. If you follow their procedures and go through the right channels (rather than just calling them right out) they are very willing to listen and work with you. Pros: The apartments are well-maintained, and the grounds always look pristine. We had fantastic neighbors, and all the managers and staff are excellent. The maintenance staff is really awesome - they are always smiling and will explain to you what is wrong and what you need to do/not do if you ask them. The complex is nice and quiet, but there are also lots of children there for your kids to play with. The apartments are in a very nice neighborhood, with plenty of parks nearby. The rooms are nice and big. In the master bedroom we were able to fit our queen-size bed and my husband's very large desk and still had plenty of room to walk around. Cons: We did have a few leaks while we lived there, but the maintenance staff are… See More>
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                    anonymous

                    Resident 2012 - 2013

                    11/17/2013

                    This complex sucks. There are always so many leaks and maintenance staff has no idea how to fix anything they come to my apartmwnt smelling like cigarettes and tell me this happens all the time. The only reason I live here is because the manager Nekole is wonderful otherwise I would leave. Also the corporate office is like a slum lord when they want money you can talk to thwm but when you want to talk to them they ignore your calls or cuss you out for complaining I hate venture management. Dont ever live here

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                      anonymous

                      Resident 2013

                      11/4/2013

                      If you move here choose a unit on the second floor, that way you don't have to worry about water damage to your things. I live on the first floor and unfortunately for me all the plumping for both upstairs and downstairs run in my ceiling. So needless to say I have an average of 8 leaks a year. The piping here is old Galvanized and corroded. So in the middle of the night when no one is using their water the pressure builds up and HELLO I have water dripping from my ceiling. My first 10 months here I had 8 water leaks. I've had 3 in less than a month. Then they have the nerve to raise my rent every year and their excuse is that I am not paying market price for my unit. I don't mine paying market price if I wouldn't have so many leaks. I've spoken to several tenants that live on button units and they all have the same problem with the leaks. They only re- pipe if the leak is really bad! Instead they just plug the leak with a little piece of rubber and patch up the ceiling. Your right about… See More>
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                        anonymous

                        prospectiveVisited 2013

                        6/22/2013

                        One woman showed my boyfriend and I an apartment. She was very professional and we came back the next day to turn in an application but a different woman was there who showed us a different unit and tried very hard to get us to want to rent it even though we wanted the other one. Not only did she keep trying say really stupid things about the apartment and why we should want it instead of the first one we saw, she kept intentionally pulling down her already VERY low cut shirt and trying to get my boyfriend to look at her breasts every time she tried to talk about the apartment. I don't know which weighed more, her or the makeup she was wearing. I almost puked especially when she directly put them in his face when he had to sign paperwork and pulled her shirt down at the exact moment. I don't know if they are that desperate for commission money or if she used to work at a whorehouse. We were disgusted and shocked. We also tried to look past the nasty lady and asked a simple question about the unit and it took 2 weeks to get… See More>
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                          anonymous

                          Resident 2013

                          6/21/2013

                          I lived here for a year and I have to say I never had a problem. The apt complex is well taken care the manager on site is great. The pool is always clean. Any requests for maintance were always done in a timely manner. My neighbors were also great no problems with them. I don't know why there are so many negatives reviews but I have to say I enjoyed living there. I never had a problem management and maintance are great. The only person there with an attitude is the actual property management people that are at a different location. It's the venture property management personel now that lady is snappy rude and unprofessional and they never answer the phone ! Nicole on the other hand is awesome!

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                            anonymous

                            Resident 2010 - 2013

                            4/29/2013

                            I seriously wonder why people don't take the time to update the reviews they write when the problem is fixed. I have lived here for 3 years and I have nothing negative to say about this community. There is an occasional leak, I have had two in my years here, but the staff always gets right on it and fixes it ASAP. It is kind of a pain but what house or apartment isn't going to have a problem from time to time? Lukily here there are people available and willing to fix things 24/7. The community overall is quiet and I enjoy living here. I do agree that there has been a number of managers in and out but the current lady (N) has been there awhile now and is very knowledgeable and friendly. I would and do recommend this community very highly.

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                              anonymous

                              Resident 2011 - 2013

                              2/11/2013

                              We lived here long enough. Happy to say we moved! Stay away from these apartments. They have plumbing issues and the water smells like rotten eggs. The area is really nice. I think these need to be demolished and rebuilt because they are falling apart and they charge a pretty penny for rent. They paint the heck out of them to rent them but beware what you're getting yourself into. Management is terrible, that's only a reflection of the greedy owners. They will also increase your rent ridiculously.

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                                anonymous

                                Resident 2012 - 2013

                                1/7/2013

                                I have been here almost a year now and I can't wait to leave! The manager has no clue to what she is doing, although she tries to look like she does. I have had two leaks, and all they do is put a temporary fix on it until it leaks again! The parking is a joke. If you are looking for a place to call home, run away from here!

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                                  socal_lady

                                  Resident 2010 - 2011

                                  12/27/2011

                                  Health and Safety Issues-Stay away!

                                  I am never one to complain but if I could give zero stars I absolutely would. Terrible management and maintenance staff. Below is a portion of a letter written to the Venture Property management just yesterday regarding the terrible encounter we have had with Woddglen. If you are looking for dirt cheap rent for an average place, you should probably go elsewhere since the rent here is ridiculous for the quality and the service of the management personnel. My roommate and I are in a 2 bedroom, 1 bathroom unit on the first floor, and began renting at your property in August of 2010. In this short time, 3 leaks have occurred in our apartment, in the same place. The first leak occurred around this time last year in the corner of my roommates bedroom. The maintenance personnel came and cut a hole in the ceiling and simply placed rubber around the leak with a clamp and left the hole in the ceiling for a couple days with a blower under the corner of the carpet to dry. A couple days later they finally patched the hole in the ceiling and a smell was left from the wet carpet, to which… See More>
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                                    anonymous

                                    Resident 2010

                                    7/18/2011

                                    dont rent here!

                                    I have lived at wood glen for 7 months in that time I have had 2 leaks from the ceiling and 2 floods into my kitchen and living area. The grounds are infested with skunks and the leasing office misplaced my house keys. She then told me"if someone wanted to do something, they would have by now." I am always given wrong information. Don't rent here. There are just too many problems and if you have an issue with the office they will not let you speak to the management. And with all the problems with water damage, they refused to inspect for mold.

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                                      anonymous

                                      Resident 2009

                                      7/10/2011

                                      DO NOT MOVE HERE

                                      I have lived here for 2 years and I hate it. There are always problems with the plumbing. If you live on the bottom floor expect your walls to be cut open so they the water leaks can be fixed. It happens often and usually in the middle of the night. The galvanized pipes are rusting so bad that my toilets are stained, my dishwasher is stained and my washing machine is stained. I won't allow my children to take bathes anymore because the problem is so bad. The owners could careless. As long as they are making money they don't care. Management here is insane. They go through managers like toilet paper and each one is dumber and ruder than the last. The only time the current manager is nice is when I'm dropping off my rent check. I've come to the office with problems and literally had the manager put her arms in the air ask me what I want her to do about it. Let's see, try fixing the problem or at least having compassion. They find uneducated people with no customer service skills at all to run… See More>
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                                        anonymous

                                        prospectiveVisited 2006 - 2011

                                        5/29/2011

                                        I would never recommend this complex to any of my friends at all

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                                          anonymous

                                          Resident 2009 - 2010

                                          6/17/2010

                                          HORRIBLE HORRIBLE HORRIBLE

                                          Horrible apartment. My apartment flooded 3 times!!!!! First time it took 2 weeks to fix! I had no where to sleep! They never offered me another apartment to stay in or anything. Second time took 6 days and 3rd took 1 week. There are bugs everywhere. They have sprayed my apartment two times! I STILL wake up with bug bites. I have seen several black widows in my apartment and its scary. The water is brown and everything in the bathroom is rusted. The management are fricken idiots. My car has gotten broken into 4 times! There is NO guest parking because everyone takes it by noon. They dont know what they are doing at all. People are always partying and its noisy. Pipes are horrible!Place is being managed by a 22 year old girl for gods sake. And talk about ATTITUDE! I would NOT live here. You cant even wash your clothes because they laundry room is always busy and half the machines are broken. I moved out thankfully!!! You can find a much better apartment for this price!

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                                            anonymous

                                            Resident 2003 - 2009

                                            8/27/2009

                                            Terrible Place to Live

                                            My family and I lived on the property almost 6 years, and I hated it the entire time. They go through managers like they are growing on trees, we saw at least a dozen managers and assistants in our time there, that says something right there. Had serious problems with a maintenace man and not one thing was done by the company. I really feel like they do not care about the tenants that live there they only objective is to get as much money out of you as possible. It also the biggest pain in the butt to get your deposit back from the company. My suggestion is to not pay your last month rent and let them send you a bill so that you dont have to fight with them to get back the money you rightfully deserve. They try a nickle and dime you for every little thing. They charge $95 for cleaning after you leave even if you do it yourself, so why bother wasting your time and energy to clean the place? They also like to add things to your move out inspection after you sign and leave so make sure and get a copy.… See More>
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                                              anonymous

                                              Resident 2008 - 2009

                                              5/25/2009

                                              STAY AWAY!!

                                              We rented for the year 2008-2009 and we hate it. Appartments tend to be gloomy(even though we painted the apartmnt in bright colors). PIPES LEAK ALL OF THE TIME; when we asked MAINTENANCE TO FIX the problem, they came in to the apartmentmade a huge hole that cut accross the center of my bedroom and all through my hall way and then came back three weeks to actually fix the problem. Meanwhile there was that enormous opening on my ceeling and the leaking continued. The walls as well as my clothes got wet an mold began to groww on them. When I asked for reimbursement for damages made to my clothes due to lack of response on THEIR PART to the leak problem, they agreed to it but I later received CUPONS FOR A % OFF FOR MY NEXT DRY CLEANING VISIT, NOT A REIMBURSEMENT. The cupons were later on cancelled/voided due to my refusal to pay the rent UNTIL THEY FIXED THE APARTMENT(ontop of this, they imposed a $130 LATE FEE for my "LATE PAYMENT") Office staff iS NOT HELPFUL AT ALL. When we asked to be let out of our lease (due to all the problems with maintenance… See More>
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                                                anonymous

                                                Resident 2006 - 2008

                                                1/6/2009

                                                Great place to live!!!

                                                My family and I moved from an island. We were new to California. We stumbled on this apartment complex looking for a safe environment for our kids. Although things may not be perfect at all times, we found this place conducive for a family. I have young kids and they loved our stay. We did not want to move out but had to since we had decided to purchase a home. This place is very close to a good school. I've had an excellent experience dealing with the management and especially the repair crew. As far as the rules and regulations, it made our lives easier. It was for the benefit of everyone to have such strict rules. I enjoyed driving from and to this place knowing no one will pop out from nowhere (bike,skateboards,and scooters) and get hit. The people we met (other tenants) were either great, nice or kept to themselves. Regardless, it did not bother us. The only tenants that more or so caused certains discomforts were some of the college… See More>
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                                                  anonymous

                                                  Resident 2004 - 2008

                                                  12/27/2008

                                                  Bad/Good

                                                  I lived at the Woodglen Apartments for over four years. Some of my friends continue to live on the property. I was close with some of the managers (they are you neighbors afterall)that worked on the property. Remember its not alwasys the managers fault tenants can become rude and agressive when they don't get their way most of which can be resovled with time. Honestly, sit back and let them do their job it may just help. The managers don't need you in their face yelling at them and attempting to tell them how to do their jobs. I have actully witnessed some of these conversations and that doesn't help the situation. In fact, it make the manager become defensive (which can continue making the conversation go sour) and makes the tenant look like a fool. They know how you feel. Do you honeslty think they want people unhappy and willing to move out? I always try to place myself in their shoes, they have someone to answer to. They can't just tell you yes or no so just sit back and relax. I've read all the reviews for Woodglen and a few other… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    1 Bed, 1.5 Baths

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                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

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                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: Required
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                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

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                                                    Cats Allowed
                                                    Deposit: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

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                                                    Woodglen Apartments

                                                    June 2024

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                                                    Woodglen Apartments is an apartment in Valencia in zip code 91355. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,948. Nearby cities include Saugus, Stevenson Ranch, Newhall, Santa Clarita, and Canyon Country.

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