Casa Del Riverside Apartment Homes

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Casa Del Riverside Apartment Homes

11818 Riverside Drive, Valley Village, CA 91607
(50 Reviews)
$1,155 - $1,800/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1 Bath

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1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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2 Beds, 2 Baths

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2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Review Ratings

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Casa Del Riverside Apartment Homes Reviews

(50)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2017 - 2018

12/31/2018

We have lived in Casa Del Riverside for 18 months. We moved here from another major metropolitan city. We chose Casa Del Riverside specifically because it is NOT a bright new shiny jewel. The first thing we realized when looking for apartments was that we… See More >
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    anonymous

    Resident 2018

    8/6/2018

    My neighbor at apt 110 is a transexual prostitute a meth ----- who has clients knocking at his door all night. Kick this creature out !!! This is not a safe place to live,.We are all getting fed up with this vile tenant...

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      apartmentlover2

      Resident 2015

      10/31/2015

      They are the biggest sakes and lyers. Be careful with the Manger Dan who comes off as this totally nice guy but is the biggest jerk. They never got the unit ready, carpets are stained and overall the owners greedy and do not care about… See More >
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        Nicepolishguy

        Resident 2015

        8/12/2015

        Renters beware! We took them to small claims for our deposit, won the case,(I took pics before we left) and they still won't pay . But if you're reading this, (and the other 30 horrible reviews) and have decided not to move here, I've done… See More >
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          anonymous

          prospectiveVisited 2013

          11/17/2013

          Casa del Riverside withheld my security deposit until I filed a lawsuit. If you had a similar experience, call me at 424--254--8282 and I will tell you what happened.… See More >
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            anonymous

            prospectiveVisited 2013

            6/6/2013

            The mangers name is ---. How do you know if --- is lying? When his lips are moving! BEWARE. THE MANAGER IS A LIAR AND A THIEF. THERE ARE THOUSANDS OF CHOICES WHEN LOOKING FOR AN APARTMENT, ALMOST EVERY BUILDING HAS FOR RENT SIGNS OUT FRONT.… See More >
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              zuhamit

              Resident 2012 - 2013

              6/15/2013

              After cooling off a little and thinking matters over I decided to change the rating as follows. Management: 5 stars (Dan, Dianne, and Sunny are outstanding). And the deposit of $500 is not a scam, but rather a requirement to protect company interests. Amenities: 4 stars -… See More >
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                anonymous

                Resident 2007 - 2012

                9/14/2012

                I recently went on yelp to look for a new apartment since I want to move from a 1 bedroom to a 2 bedroom. I looked up where I live now, which is at Casa Del Riverside, and I was shocked to see such… See More >
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                  anonymous

                  Resident 2011 - 2012

                  8/30/2012

                  Overall, I was sure I was going to hate this building when I moved in, and the exact opposite is true. We love living here. As I have gotten to know the staff and tenants, I have found them all to be kind, caring, and… See More >
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                    Doctor23

                    prospectiveVisited 2012

                    6/28/2012

                    I'm so thankful for the internet to read these reviews. I'm currently looking for a new apartment and scheduled a meeting with this on site apartment managers. After discovering the reviews on here & on this complex's page on YELP was enough for me to… See More >
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                      anonymous

                      Resident

                      6/12/2012

                      I recently moved into Casa Del Riverside and have had a good experience so far. The management is very attentive and walked through the application process with me. I didn't have any issues in the rental process and everytime that I have contacted management for… See More >
                        Manager

                        6/12/2012

                        Casa Del Riverside Apartment Homes
                        Hello Anonymous: Thanks so much for taking the time to provide your positive review about your Rental and Move-In experiences here at CASA DEL RIVERSIDE. We do strive to be as responsive to the needs and requests of all our Residents and it is gratifying to know we are successful in that effort. Thank you again. We hope you are enjoying your Summer!
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                        anonymous

                        Resident

                        6/4/2012

                        When we were looking to rent an apartment some time back, we checked out some apartments here and decided on one we liked. The management asked for us to leave a $500 check to hold the apartment but when we came back to reconsider they… See More >
                          Manager

                          6/5/2012

                          Casa Del Riverside Apartment Homes
                          Dear Anonymous: It appears we received a review from you back in December of 2010 shortly after you first moved in. We have only recently had the opportunity to "Subscribe" to Apartment Ratings as a "Manager" thereby giving us the opportunity to respond to all our reviews both positive and negative. We apologize for not having responded to your earlier review. This is also the reason that as you suggest, we are on a "PR Kick". Unfortunately we have found more often than not, only those who believe they have had a negative experience take the time to post a review which tends to shed a negative light and rating on our Community. Therefore we are now taking the time to ask residents, the majority of whom have very favorable experiences here at CASA DEL RIVERSIDE APARTMENT HOMES to take the time to post reviews. The reviews are real, thoughtful and considerate and reflect the general feeling of satisfaction from the vast majority of our Residents. We are sorry you had a bad experience at the outset of your Residency with us. It also seems, by virtue of perhaps a more recent experience with Termites that you feel we are still not attending to your needs adequately. We are encouraged that you enjoy your Apartment Home, The Community and the Pool. We do wish we could achieve a higher level of satisfaction with you. We would welcome the opportunity to discuss any current issues or concerns you may have. Please give us a call any time at (818) 985-8235 or come by the office Monday through Sunday during our business hours. Please do let us know if there is anything we can do to win you over so to speak and be more responsive to your needs. Thank you for you time and have a safe and enjoyable June!
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                          Redrover22

                          Resident 2012

                          6/1/2012

                          I've lived at Casa Del Riverside for (I can't believe it's been this long) 7 years!! Last time I had to move, It was a panicked, rushed situation and I really lucked out by randomly picking this building. Lots of people live here, but… See More >
                            Manager

                            6/5/2012

                            Casa Del Riverside Apartment Homes
                            Dear 7 Years And Counting: Thanks so much for the supportive review. We are working hard to be supportive and helpful to all our Residents and continue to try and get better each day. I never new about Mencies Frozen Yogurt, I'll have to give it a try. You may have noticed that we had another review since yours which Identified you review as "Fake". In the event you have a chance. Maybe you send in another review responding and indicating just how "Non-Fake" you are. Thanks again and have a great June!
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                            anonymous

                            Resident 2011 - 2012

                            6/1/2012

                            This is the quietest apartment I've had. I rarely hear neighbors, which is surprising for such a large building. I don;t know the building owners, but the managers are very helpful. The neighborhood can't be beat and the pool is a nice… See More >
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                              anonymous

                              Resident 2012

                              5/21/2012

                              AWFUL MANAGEMENT. YOUR CAR GETS BROKEN INTO - TOO BAD. SOMETHING BREAKS IN YOUR APT. TOO BAD! POOR COMMUNICATION. BAD PIPES. BE PREPARED FOR YOUR WATER TO BE TURNED OFF EVERY MONTH. MANAGER IS A TOTAL -----.

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                                Roxycats

                                Resident

                                5/19/2012

                                My 5 year old daughter enjoys swimming in the pool. She was even able to have her first swimming lessons from our neighbor, who turned out to be swim instructor. I feel comfortable around my neighbors. Everybody is friendly here. A lot of family oriented… See More >
                                  Manager

                                  5/23/2012

                                  Casa Del Riverside Apartment Homes
                                  Dear Anonymous: These positive and supportive reviews are not fake or fabricated by Management. They are written by Residents who care about this Community and appreciate the efforts made by Management to provide them with the best possible home environment. Fortunately this website provides the opportunity for Management to respond to all reviews, both favorable and unfavorable and there is not need for us to hide behind a curtain like your self and fabricate any form of false statements or reviews. If you are a resident and you have concerns that you believe we have not appropriately or adequately responded to please give us the chance to do so now. We are available 7-days per week in our Leasing Office from 9:00 - 5:00 and would welcome the opportunity to discuss any concerns you may have. Or please feel free to call us at (818) 985-9235.
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                                  GladIAmRenting

                                  Resident 2012

                                  5/18/2012

                                  I've lived here for two years and work nearby in the film industry. I'm single and in my mid-40s. This is a very clean building (no problems with bugs, and I notice maintenance is continually sweeping up and cleaning around the building).… See More >
                                    Manager

                                    5/23/2012

                                    Casa Del Riverside Apartment Homes
                                    Dear GladIAmRenting: Thank you so much for your supportive review of CASA DEL RIVERSIDE. We do work very hard to make this Community the best it can be for all our Residents. I especially want to thank you for your comments about our Day Porter Juan. Juan takes a great deal of pride in his work and is very dedicated to keeping the Community clean and tidy in all respects. If you have a chance please do tell him hello and thank him directly for his efforts. We always appreciate being of service and welcome the opportunity to try to accommodate any special needs or requirements you may have. Thanks you again and Have a great upcoming Holiday weekend.
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                                    anonymous

                                    Resident 2012

                                    5/16/2012

                                    I have lived here over a year and I have had nothing but good experiences. One of the main reasons I moved into this apartment was because the apartments here are very spacious and clean. The building is in a great location, located close… See More >
                                      Manager

                                      5/23/2012

                                      Casa Del Riverside Apartment Homes
                                      Dear So Far So Good: Thank you very much for your very supportive comments about CASA DEL RIVERSIDE. We do work hard to make the Community of CASA DEL RIVERSIDE a place all our Residents can be proud to call home. Thank you again and have a wonderful upcoming Holiday weekend.
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                                      anonymous

                                      Resident 2011 - 2012

                                      5/11/2012

                                      We recently moved out, caught the manager entering our apartment for no reason with the master key. We then set up a hidden camera and caught them stealing our personal belongings. Next month we packed up and moved! They also aren't to friendly with our… See More >
                                        Manager

                                        5/14/2012

                                        Casa Del Riverside Apartment Homes
                                        Dear Anonymous: The most recent Resident move-out at our Community occurred at the end of March of this year. Neither at this time nor at any time prior did we receive any notice or claim of any lost or stolen items from this or any other residents at CASA DEL RIVERSIDE APARTMENT HOMES. Our policies dictate we only enter the Apartment Home of one of our Residents to perform Service Work and then only if authorized by the Resident. Most of the Service Work we perform is conducted at the request of our Residents. Occasionally Service Work is conducted on a Community wide basis and then our Residents are given both seven days written notice and 24 hours written notice of our intent to enter their Residence. A number of our Residents do in fact choose to be home during our Service Calls however the vast majority our Residents know the Service Technicians who have worked at this Community over a number of years and prefer to allow us access to their Apartment Homes without their presence for purposes of addressing their Service Requests. Anonymous, we encourage you to come forward and submit any and all documentation and evidence your claim including the alleged “video”, since you have not done so. In the event we receive such information, we assure you we will investigate thoroughly and take appropriate action and any and all remedial steps necessary.
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                                        anonymous

                                        prospectiveVisited 2012

                                        5/8/2012

                                        Always search the internet for reviews before moving into a new place. I read all these comments on here the night prior to signing to move in. I felt reluctant yet took the gamble. 1 bedroom for $1263 and an additional $1263 for security deposit,… See More >
                                          Manager

                                          5/23/2012

                                          Casa Del Riverside Apartment Homes
                                          Dear Mr. Wall: We do appreciate the opportunity to have responded directly to all of your questions with regarding the less than favorable ratings you saw on this website. In fact you telephoned us to voice your concerns and we discussed each individual review and provided you with what you declared to be a very thorough and satisfactory response. You indicated you were very grateful for the time we took in offering our explanations and responses and indicated you were more than comfortable and very happy to be moving forward with the Lease for your new Apartment Home at CASA DEL RIVERSIDE. Interestingly, one of the reviews addressed the same subject of your review wherein the Holding Deposit of an Applicant was not returned after their Offer To Lease one of our Apartment Homes was accepted and they subsequently changed their mind. In your particular case, you first toured our Community approximately four weeks ago. At the conclusion of that first tour as is our standard policy, you were given an application, along with an informational sheet identifying our requirements for submitting your application. We also provided you with a detailed oral explanation that you must be certain about your Lease decision when submitting your Application and your Offer To Lease explaining that upon acceptance of your Offer To Lease the holding deposit while applicable to your initial Move-In Lease costs would not be refundable in the event your changed your mind or elected not to move forward with the Lease. The following week you returned to our Community and submitted your Application and Offer To lease knowing full well that in the event you changed your mind and elected not to move forward, you would forfeit your Holding Deposit. Within our standard 48-hour period we notified you of the acceptance of your Application and your Offer To Lease. Upon this notification to you, you asked if because of your good credit we would modify the agreed terms and upgrade your selected Apartment Home with a new gas range. We indicated, just as we had during our numerous tours that we would provide the upgraded range however there would be an additional monthly cost. Or, as we also indicated during each of our tours we could offer you another Apartment Homes already fitted with a new Range and Built-In Microwave Oven and the same rate as the Apartment Home you originally selected. You rejected this offer. You then requested a copy of the Lease document to take with you and review before signing. We indicated this was not our standard policy however we agreed to email it to you. Unfortunately we were unable to provide this to you that same day by close of business as promised. This did not happen and instead it was emailed to you before 7:30 a.m. the following day. You called later that morning indicating you had not received it. We agreed that we would email it again before 9:30 that morning and in the event you did not receive it within 30 minutes you agreed to call back and we would try another means to get you a copy. Instead, you called before 10:00 a.m. that morning indicating you had still not received the Lease document and further that because of this and that because we would not upgrade the range for your Apartment Home at no additional charge you were going to cancel and expected the return of your Holding Deposit. We attempted to assure you we would somehow get the Lease document to you however you indicated you had elected not to move forward. At this time we informed you that pursuant to your Offer To Lease you would be forfeiting your Holding Deposit. Your claim that the “Move In Is A Scam” at our Community in untrue and totally unfounded. You could not have been better informed of our policies with regard to your Application and Offer To Lease. We do regret you were unable to satisfy your needs, however we do wish you luck in your search for a new Apartment Home.
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                                          anonymous

                                          Resident

                                          2/29/2012

                                          The front of the Building (on the window) next to the lobby door has Casa Del Riversid (a misspelling of Riverside) It's been this way for more than a year. If this doesn't tell you about the place I don't know what will.… See More >
                                            Manager

                                            5/14/2012

                                            Casa Del Riverside Apartment Homes
                                            Dear Anonymous: You are correct in that the signage on the front entry glass “CASA DEL RIVERSIDE” is missing the last “E” In “RIVERSIDE”. We regret this condition however please be assured is not “misspelled” but it the result of an act of vandalism wherein someone unfortunately defaced our sign and removed this “E”. We are in the process of updating our exterior building signage and expect this condition will soon be corrected. It would be unfair however to consider this condition a general reflection on our Community. Our residents are very appreciative of the care and consideration we give to updating, upgrading and servicing our community. We invite any prospective Resident to come to the Community and see and judge this for themselves. Anonymous:
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                                            anonymous

                                            Resident 2009 - 2012

                                            2/24/2012

                                            I have lived at Casa Del Riverside since late 2009. While not everything is perfect I have very content with my home here. The property is generally quite and neighbors are respectfull of eachother. Prices do seem to be going up in… See More >
                                              Manager

                                              6/5/2012

                                              Casa Del Riverside Apartment Homes
                                              Hello Anonymous: Sorry we did not respond to your review earlier. Thank you very much for your supportive review. We are very happy to hear you are and continue to be pleased with your Apartment Home at CASA DEL RIVERSIDE. We do try to staty competive as we know you have a choice with regard to where you choose to make your home. If we are not competitive we stand the chance of loosing good Residents like yourself. We appreciate you here at CASA DEL RIVERSIDE with us and hope you continue to call this Community for a very long time. Thank you again and have a wonderful June and Summer!
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                                              tangereene78

                                              prospectiveVisited 2012

                                              2/23/2012

                                              I'm a candidate for the on-site manager position & want to hear about tenants' current experiences. Thanks.… See More >
                                                Manager

                                                6/5/2012

                                                Casa Del Riverside Apartment Homes
                                                First of all thank you for applying to our position for a Community Manager. We wish to also thank you for your recent response to one of our reviews wherein you confirmed that our Application and Holding Deposit fees and policies conform to industry standard. We very much appreciate your support. Thank you again and have a wonderful June and Summer!
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                                                anonymous

                                                Resident

                                                2/29/2012

                                                They will tell you to put down 500$ for a holding cost plus application fee. Plus and additional 500 deposit for pet rent! Then after approval they will raise your deposit almost 3x times as much. No joke! If you do not… See More >
                                                  Manager

                                                  6/5/2012

                                                  Casa Del Riverside Apartment Homes
                                                  Dear Anonymous: Please see our response to your most recent review.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2009 - 2011

                                                  9/13/2011

                                                  I move out recently I definitively don't recommend that place .. the owner (not the managers) don't do anything to change this place ..… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    • Private Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: We are "Cat" friendly at CASA DEL RIVERSIDE APARTMENT HOMES. We allow up to two cats and require additional security deposit of $500 per cat and additional rent of $25 per month for each cat.
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                                                    Other
                                                    • Controlled Access
                                                    • Hot Tub
                                                    • Pool
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                                                    Leasing

                                                    CASA DEL RIVERSIDE APARTMENT HOMES offers a wonderful Community of oversized One Bedroom-One Bath and Two Bedroom-Two Bath Apartment Homes and Townhomes with everything you need and want in the Upscale nieghborhood of Valley Village in the east San Fernando Valley. All our homes feature Central Air and Heating, Gas Fireplaces*, Cable Ready with several levels of Internet capability, Dishwashers, Microwave Ovens*, New Gas Ranges*, Dinning Room Ceiling Fan/Light Fixtures, Balconies or Patios*, Garbage Disposals, Walk-in Closets*, Wet bars and so very much more. Our community features include a Pool and Spa which are located on the main level sun deck, limited access Building Entry and gated limited access Parking Garage.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Comments: We are "Cat" friendly at CASA DEL RIVERSIDE APARTMENT HOMES. We allow up to two cats and require additional security deposit of $500 per cat and additional rent of $25 per month for each cat.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

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                                                    Casa Del Riverside Apartment Homes

                                                    March 2024

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                                                    Casa Del Riverside Apartment Homes is an apartment in Valley Village in zip code 91607. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,800. Nearby cities include Sherman Village, North Hollywood, Studio City, Toluca Lake, and Valley Glen.

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