This apartment complex is on the older side. Our upstairs neighbor has complained numerous times about us for things that are out of our control. We can't keep our heater on at night because they can hear it and it keeps them up at night. We can't turn on our bathroom fans because they are also too loud, so they wake up every time we turn them on. Apparently they had to move their bed into the kitchen. We can hear when the walk and their kids are running around. Poor sound barrier and insulation. The office lied to us and told us that they had numerous neighbors complain about us, but it was only our neighbors upstairs.