Resident • 2019 Not Recommended
Do not move into pacific gardens now known as Ventura luxury resort apartments! They make you pay $75 a month for parking permit and even with my permit on my car they have now towed my car twice on "accident" and when I address it to them they tell me there's nothing they can do and I have to pay the $360 to get my car out! They told me the supervisor who can help won't be in until 4, so when I came back at 4 apparently that's when he was leaving! I told them multiple times over the last year about an active leak that has grown mold in my bathroom that to this day they haven't fixed! There is bugs and cock roaches everywhere including coming out of the outlets! My neighbors just had to move because of the rat problem that the office already said they "fixed" which they did not! This place doesn't care about taking care of there residents because they just get to charge the new people that move in more money anyways! Two animals have died after drinking the water here, they even make u sign a form that says you won't cook use or drink the water because it's not healthy! They have water shut offs every other week, sometimes with notice sometimes without! But they still charge you the full amount for the water every month! This place is highly disgusting and I'm ashamed to live here! I will be moving and this is my help to anyone considering moving here! Don't let them fool you with there showroom they try to present!!!! There employees are extremely rude once you've signed your lease!
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