Review History for Butterfly49

Via Ventura Apartments


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Butterfly49

Resident 2011 - 2013

11/22/2013

The few things we liked in this complex was Mark and David, the maintenance staff and Kayla from the office. They were always so nice and helpful. The apartment was gorgeous and the complex was clean And beautiful. Unfortunately, there was dog poop all over the place. Everything was wonderful, until Archstone changed ownership. Ever since then: No one ever picks up the phone at the office. So many times I had walked to the office and it was closed. The sign they have of them "showing an apartment" is a great excuse. The manager is rude and condescending. No wonder why so many residents complain about her. Pool gate is broken for a few months, so everybody can use it. They will raise your rent in % so be careful! Bottom line... had Archstone didn't change the ownership, I would recommend living there in a heart beat.

    Review 3 out of 20

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    Via Ventura Apartments

    March 2024

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