Review History for Kenneth_D852

Summerfield Apartments


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Kenneth_D852

Resident 2013 - 2019

3/15/2019

Update: If I could list 0 stars I would. Anna no longer works for Summerfield Apartments. THIS PLACE DOESNT KNOW WHAT GOOD MANAGEMENT IS. Norma the new manager is cleaning house of all the useful employees. Anna was always on top of work orders for tenants and showing off the show apartment with efficiency and kindness. Anna has always been cheerful and hard working. They have lost a most valuable asset to the company. Update: Josh no longer works for Summerfield Apartments. I miss him and still want to go fishing with him. They lost a great and valued member of their team. Never before have i had somebody from maintenance be so helpful and friendly. The office staff is always pleasant and easy to talk to. I enjoy getting to go in and chat with Anna and Itzel as they are so friendly, helpful, hardworking, and eager to please the occupants. Update: The landlords have a new manager that is nice but is here to make owners happy not the tenats. They have installed video cameras with microphones on our buildings which seems like an invasion of privacy to me. Upon asking about them the one of the owners was extremely rude to me as i just asked if they had mics for my and surrounding family's safety. Josh has been removed from work orders for doing his job well and making people happy. Office staff is pleasant as always. Wanting to move again however. That didn't last. Old review: So far living here for 6 years, the apartments are quiet and the area is friendly. The gym on premises is nice however needs some tlc as some of the machines are in need of repair. The pool is always clean and nicely kept. Laundry rooms use a credit card that can be loaded in the room with any credit or debit card. The laundry rooms are well kept and are pleasant to be in. (No creepy feelings) Garbage picks up extremely often so trash doesn't pile up. The buildings are undergoing some maintenance and are looking nicer as they are updating making your dollar worth more here. The staff show they care and are willing to talk and work things out if needed with some tenants as the need arises. The office staff are extremely kind and welcoming. Anna is a spectacular addition to the team as she has acted as a manager here better than i have seen in the 6 years of living here. We have a new manager now so we will see how she does compared to the last one. Josh helped keep us here in the complex as we were thinking of leaving due to the issues we were having with our outdated appliances. He took control of a bad situation and made it so we wanted to stay. There are other maintenance members on the team but the only one i trust to do the job right the first time is Josh. He doesn't mind taking a few extra minutes to make sure things work as expected so you don't have to call the office again and again. So if you got any apartment problems, definitely ask for Josh.

    Review 42 out of 45

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    Summerfield Apartments

    March 2024

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