This used to be a well managed and beauifully maintained community. Since the new management company has bought the property things have gone down hill. They do not care about the upkeep or improvement of the complex. The maintenance men are wonderful people! So kind But the manager is not interested in enforcing the rules to keep this a drug free environment. The manager simply looks the other way. We have infestation issues, roof leaks and they no longer power wash the sidewalks so it is filthy. The lighting is poor. Many dogs are walked or let loss with out leashes. Kids under 12 are left alone in the pool against regulations. Prior management was very strict about the rules for the safety of everyone. Management does not seem to care about this property and the people who live here. It's all about the money.
Manager
7/9/2013
Hidden Hills Apartments
Thank you for your review. We always appreciate feedback on how we can make Hidden Hills a better place. We would love to address your concerns as to what you feel Management can do to make your living experience here a more enjoyable one. If there are issues regarding drug free policies we would like to know what those are so we can address them accordingly, but if no information is given to the office, it is hard to address issues like unlawful activity, roof leaks, and infestation issues. We have a great pest control company that comes out weekly that would be able to handle any pest issue brought to the offices attention. As for the children in the pool unattended, we enforce the pool rules if they are being broken during hours that the office is closed. We try to do our best to ensure the safety of our minor residents. We would love to invite you in personally to speak with us regarding your concerns. Our hours are Mon 9:00-6:00pm and Tues-Friday from 8-5pm. We thank you again for your feedback.