Review History for anonymous

Hidden Hills Apartments


Review Author Icon

anonymous

Resident 2008 - 2013

7/7/2013

Ive lived here for a few years now and I sadly have to say this place has deteriorated due to the negligence of the new management. the company was bought out and they brought in a new manager who has made this once beloved place, a location I want to leave. she seems not to care by doing nothing when others break term of their lease. and the upkeep of the apartment seems to not be a concern. Maintenance is great when they finally come out but it can take awhile. I haven't seen any new improvements in awhile which the apartments need, like better landscaping, and lighting, and upgraded new apartments. So overall I don't recommend this place.
    Manager

    3/18/2014

    Hidden Hills Apartments
    Hello and thank you for your feedback regarding Hidden Hills. Since Towne Center Property Management took over we are doing our best to find ways to make your living experience here a more enjoyable one and we are sorry to hear that to this day you are unhappy with some of the changes that have occurred. Please notify the business office if you witness a household breaking the rules and we will address them according to the lease agreement. Earlier this year we implemented some changes to our landscape provider and welcome you to visit with us to discuss any concerns with the upkeep of the grounds. As far as interior improvements, we are continuing upgrades as needed throughout the community and offering great renewal incentives for minor renovations to existing residents, again, we would enjoy speaking to you about these. Within the community since we have taken over we have had resident events and food trucks for everyone to enjoy, have you been able to attend any of these? If not, we invite you to come to the next one. We have also recently installed free wifi in the pool area for use along with some very exciting changes in the near future. We thank you again for your feedback as it is always appreciated.

    Review 15 out of 36

    Share This Review

    Check Availability

    Hidden Hills Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review